Slowdown in Ebay Authenticity Guarantee Processing?

[Jeter1020]

Originally Posted by kyle1707

Had October 20 and 22 both tracking numbers say November 3rd for delivery

Both east cost to Santa Ana California then back to Illinois

So they did a good job. But they really need to open a authentication hub somewhere east of Mississippi

I know they had something at one point in Florida and New Jersey. But mine always go to Santa Ana California

I was wondering about that too. I’ve heard of cards going to NJ but every card I’ve ordered has always gone to CA


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[hermanotarjeta]

Had two cards arrive to PSA at the same time last Thursday.

One was shipped out yesterday (5 business days) and the other today (6 business days).

It used to be same day turnaround before this delay.

[Grave252]

I'm on 20 days of the card I sold sitting with authentication. $800 on hold. Buyer has expectedly opened a case and wanting a refund. At this point I assume it's been lost and ebay will compensate.

Frustrating process - theoretically it should take about 1 minute per card.

[Jeter1020]

Not sure if this is the right place, but I’ve been seeing a lot on instagram of cards getting lost or stolen at the post office at the authentication center


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[IndySportsCards]

Have a card in authentication since Oct 14th.. They are slow AF right now

[patchgenie]

Originally Posted by Grave252

I'm on 20 days of the card I sold sitting with authentication. $800 on hold. Buyer has expectedly opened a case and wanting a refund. At this point I assume it's been lost and ebay will compensate.

Frustrating process - theoretically it should take about 1 minute per card.

they have to wipe Cheeto stains off first, so longer.

[mfw13]

Originally Posted by Jeter1020

Not sure if this is the right place, but I’ve been seeing a lot on instagram of cards getting lost or stolen at the post office at the authentication center.

Which location?

That aside, I'd note that one of the huge flaws with the authentication program is that it makes it easy for a potential thief to identify high value cards, since by definition just about everything coming in/out of the authentication center is worth $250+.

[mfw13]

Originally Posted by IndySportsCards

Have a card in authentication since Oct 14th.. They are slow AF right now

Everything is slow right now....COMC shipping times are much longer than they were a couple of months ago as well.

[Jeter1020]

Originally Posted by mfw13

Which location?

That aside, I'd note that one of the huge flaws with the authentication program is that it makes it easy for a potential thief to identify high value cards, since by definition just about everything coming in/out of the authentication center is worth $250+.

The California location. That’s the main issue people were talking about. The label makes it easy to spot when a $250 plus card is in a package


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[PuddleMonkey]

I have yet another card stuck at Santa Ana CA, same player card that was stolen a couple months ago.

[Bosoxfan5990]

I had two slabs sent to Auth in California recently as a seller.

Item 1: Delivered Friday, 10/31 & Authenticated Tuesday, 11/4
Item 2: Delivered Friday, 10/31 & Authenticated Wednesday, 11/5

[hermanotarjeta]

Card arrived Friday night, authenticated this morning - one business day turnaround!

[PuddleMonkey]

Filed yet another "didn't receive" request, these people are out of control.

[bravesfan#1]

I had a card delivered Nov 1 and ‘checked into’ the hub on Nov 4. Still sitting there and not authenticated. This is a vault order too so my funds are frozen.

Anyone in the same boat? I had 6 cards delivered to authentication on Nov 8 and those are already done and sent out to buyers.

[mfw13]

My most recent card arrived at the Hub Friday afternoon, was authenticated first thing Monday morning, shipped out Monday afternoon, and is scheduled to arrive today.

[Grave252]

Originally Posted by Grave252

I'm on 20 days of the card I sold sitting with authentication. $800 on hold. Buyer has expectedly opened a case and wanting a refund. At this point I assume it's been lost and ebay will compensate.

Frustrating process - theoretically it should take about 1 minute per card.

Well - 1 month after my card was delivered to authentication, they refunded the buyer and took the money from me. So quite literally I did my part here, even received positive feedback from the buyer who admitted as such...now I have no card and no money. Even owe eBay money here since they claw back the taxes, etc from the available funds.

Obviously I will be appealing.