Strata Die Cut Derek Carr missing Auto sticker???

socal805 · 06-22-2015, 09:31 AM

Good Morning Everyone,

I purchased this 2014 Topps Strata Die Cut - Derek Carr a few weeks ago on Ebay (as an add on to be exact) for $1. Once I received it, being a Raiders fan and all...I gave it a 2nd take and realize both the front and the back of the card indicate this should have a auto sticker by Derek Carr.

I did contact the seller and he didn't realize the card was supposed to have an auto. He told me he pulled the card from a pack, but no longer has the wrapper/proof of purchase, etc. And he wished me good luck.

I've emailed Topps, but never received a response. Eventually I posted the pictures of the card on there Facebook page and received a reply to contact them at their 1-800 number.

I called them last week and spoke to a lady who asked for the set, player, year, etc. She then had me print out one of their forms and send in the card. Which I did, and as of this morning...finally arrived (it just needs to get picked up by them).

Do I have any chance in getting a replacement auto Derek Carr from Topps?

SleeperCards · 06-22-2015, 10:33 AM

I don't see why they wouldn't slap a sticker on that for you. Although, it might have had some novelty value for not having it, probably still worth more with the autograph.

OKCThunder35 · 06-22-2015, 10:36 AM

for sure worth more with auto

KevJo · 06-22-2015, 12:17 PM

If you were the one that pulled it absolutely. Now buying it with no Auto as a non Auto card and then trying to get the mistake remedied. It might give them reason to say no, but in all fairness they should just slap an Auto on it and make it whole. I wish you Luck and hope you get the Auto!

Kevin

socal805 · 06-22-2015, 04:05 PM

I'll cross my fingers...prepare for the worst and hope for the best. Thanks Everyone

duwal · 06-22-2015, 06:32 PM

They've had some like that in other sports as well. Matt Harvey for Finest baseball had ones where they simply weren't autographed for whatever reason

xbignick · 06-22-2015, 06:40 PM

Quote:

Originally Posted by duwal

They've had some like that in other sports as well. Matt Harvey for Finest baseball had ones where they simply weren't autographed for whatever reason

Believe that Topps Chrome baseball...they were going to have me send it in but didn't trust them, especially since Houdini pulled it for me in a GB, so only sent a scan and stuff, eventually sold it on eBay for around $30.

bigaust001 · 06-22-2015, 09:32 PM

I don't know how things like this slip through, but it seems that they do rather often... lol

socal805 · 07-06-2015, 09:23 AM

Just got this back from Topps. After reading about so many issues with Topps customer care. I can honestly say they did a great job w/my situation.

Stats · 07-06-2015, 09:38 AM

Awesome find and conclusion to the story!

Collectable · 07-06-2015, 10:13 AM

That's incredible!!!!

JosieD · 07-06-2015, 10:37 AM

Glad this worked out well for you.

thenextlevel · 07-06-2015, 10:50 AM

Crazy

I have a David Fales of these w/ no auto.

I called Topps and they said I needed proof of purchase + the UPC. I have my receipt but the box is long gone. They basically said I was SOL. Did they require you to have these things too? Or should I call and see if a different rep will help ...

socal805 · 07-06-2015, 11:33 AM

Quote:

Originally Posted by thenextlevel

Crazy

I have a David Fales of these w/ no auto.

I called Topps and they said I needed proof of purchase + the UPC. I have my receipt but the box is long gone. They basically said I was SOL. Did they require you to have these things too? Or should I call and see if a different rep will help ...

I called Topps and spoke to a representative within 5 minutes. I informed her of the issue with my card. She asked me for the card info, and once she verified something in her computer. She said to send in the card, and to include the Topps Claim form (she told me where to obtain it).

Therefore I only sent Topps -

My card
Claim form (filled in of course)
Letter stating the issue, conversation with Topps rep, and my return address

socal805 · 07-06-2015, 01:49 PM

PS. I didn't mention I obtain the card on Ebay for $1.

alldaytoplay33 · 07-06-2015, 02:42 PM

steal for only 1 buck!!!!

SleeperCards · 07-06-2015, 03:56 PM

Glad that worked out for you, always nice when the companies correct issues! I'd say you'll probably make a decent return on your $1 investment

06-22-2015, 09:31 AM	#1
socal805 Banned Join Date: May 2015 Location: Shafter, CA Posts: 6,837 socal661 socal805	Strata Die Cut Derek Carr missing Auto sticker??? Good Morning Everyone, I purchased this 2014 Topps Strata Die Cut - Derek Carr a few weeks ago on Ebay (as an add on to be exact) for $1. Once I received it, being a Raiders fan and all...I gave it a 2nd take and realize both the front and the back of the card indicate this should have a auto sticker by Derek Carr. I did contact the seller and he didn't realize the card was supposed to have an auto. He told me he pulled the card from a pack, but no longer has the wrapper/proof of purchase, etc. And he wished me good luck. I've emailed Topps, but never received a response. Eventually I posted the pictures of the card on there Facebook page and received a reply to contact them at their 1-800 number. I called them last week and spoke to a lady who asked for the set, player, year, etc. She then had me print out one of their forms and send in the card. Which I did, and as of this morning...finally arrived (it just needs to get picked up by them). Do I have any chance in getting a replacement auto Derek Carr from Topps? Attached Thumbnails

06-22-2015, 10:33 AM	#2
SleeperCards Member Join Date: Oct 2014 Location: The Internet Posts: 16,059 SleeperCards Sleeper	I don't see why they wouldn't slap a sticker on that for you. Although, it might have had some novelty value for not having it, probably still worth more with the autograph. __________________ This was an incredibly hurtful comment...

06-22-2015, 12:17 PM	#4
KevJo Member Join Date: Jul 2011 Location: Southern California Posts: 11,432	If you were the one that pulled it absolutely. Now buying it with no Auto as a non Auto card and then trying to get the mistake remedied. It might give them reason to say no, but in all fairness they should just slap an Auto on it and make it whole. I wish you Luck and hope you get the Auto! Kevin __________________ "By any means"- Khalil Mack

06-22-2015, 09:32 PM	#8
bigaust001 Member Join Date: Sep 2009 Location: Saltville/Charlottesville Posts: 4,244	I don't know how things like this slip through, but it seems that they do rather often... lol __________________ PC Players: BILLY WAGNER, JIM ABBOTT, JASON KENDALL, HOF GAME USED/PATCHES, MOST YANKEES Buying any and all Jim Abbott, Billy Wagner, and Jason Kendall inserts, jerseys, and autos!!

07-06-2015, 10:37 AM	#12
JosieD Member Join Date: Jan 2012 Location: Pennsylvania Posts: 34,944	Glad this worked out well for you. __________________ #TEAMConnor #TeamLeoneez Day of Breakfast successful! Thank you! instagram: @oldschoolboxbreaks

06-22-2015, 10:36 AM	#3
OKCThunder35 Banned - PBM Join Date: Nov 2012 Posts: 2,448	for sure worth more with auto

06-22-2015, 04:05 PM	#5
socal805 Banned Join Date: May 2015 Location: Shafter, CA Posts: 6,837 socal661 socal805	I'll cross my fingers...prepare for the worst and hope for the best. Thanks Everyone

06-22-2015, 06:32 PM	#6
duwal Member Join Date: Dec 2010 Posts: 13,408 duwal duwal	They've had some like that in other sports as well. Matt Harvey for Finest baseball had ones where they simply weren't autographed for whatever reason

07-06-2015, 09:23 AM	#9
socal805 Banned Join Date: May 2015 Location: Shafter, CA Posts: 6,837 socal661 socal805	Just got this back from Topps. After reading about so many issues with Topps customer care. I can honestly say they did a great job w/my situation.

07-06-2015, 09:38 AM	#10
Stats Member Join Date: Aug 2009 Posts: 3,411 thestats23_IG stats	Awesome find and conclusion to the story!

07-06-2015, 10:13 AM	#11
Collectable Banned Join Date: Jan 2013 Posts: 4,426	That's incredible!!!!

07-06-2015, 10:50 AM	#13
thenextlevel Banned - PBM Join Date: May 2015 Posts: 273 scammer	Crazy I have a David Fales of these w/ no auto. I called Topps and they said I needed proof of purchase + the UPC. I have my receipt but the box is long gone. They basically said I was SOL. Did they require you to have these things too? Or should I call and see if a different rep will help ...

07-06-2015, 01:49 PM	#15
socal805 Banned Join Date: May 2015 Location: Shafter, CA Posts: 6,837 socal661 socal805	PS. I didn't mention I obtain the card on Ebay for $1.

07-06-2015, 02:42 PM	#16
alldaytoplay33 Member Join Date: Oct 2012 Location: bay area, ca Posts: 5,548	steal for only 1 buck!!!! __________________ http://s1346.photobucket.com/user/alldaytoplay33/library/?sort=3&page=0

07-06-2015, 03:56 PM	#17
SleeperCards Member Join Date: Oct 2014 Location: The Internet Posts: 16,059 SleeperCards Sleeper	Glad that worked out for you, always nice when the companies correct issues! I'd say you'll probably make a decent return on your $1 investment __________________ This was an incredibly hurtful comment...