eBay buyer bought a high-end collectible-returned and sent different item

[HWSportsCards]

I recently sold a very high-end soccer memorabilia items ($12.5K) on eBay.
The buyer (total scammer) had buyer's remorse and made up every possible story of why he wanted to cancel his purchase. He then opened a refund claim with eBay with the reason being that the item was not as described. Again total scam as the item was certified and graded by PSA/DNA. eBay of course sided with the buyer. I gave the refund and the buyer shipped a completely different item that is worthless. What are my options???

[49ersSF]

you gotta get the law involved with this one.

[CanadianKid]

Originally Posted by HWSportsCards

I recently sold a very high-end soccer memorabilia items ($12.5K) on eBay.
The buyer (total scammer) had buyer's remorse and made up every possible story of why he wanted to cancel his purchase. He then opened a refund claim with eBay with the reason being that the item was not as described. Again total scam as the item was certified and graded by PSA/DNA. eBay of course sided with the buyer. I gave the refund and the buyer shipped a completely different item that is worthless. What are my options???

That sucks but ya, need da law on that, too big to mess around with.

Anymore details on your card, slabbed, numbered any pics so we can all keep an eye out?

Also what was the buyers ebay username?

[gorillaz]

Originally Posted by CanadianKid

That sucks but ya, need da law on that, too big to mess around with.

Anymore details on your card, slabbed, numbered any pics so we can all keep an eye out?

Also what was the buyers ebay username?

based on his ebay, guessing it was this pele

https://www.ebay.com/itm/14487760904...IAAOSwrsxjrfOe

[DynaEtch]

If Im not mistaken you can claim INAD for returns. I would be on the phone right away with ebay and explain what happened and what your options are. Was it ebay authenticity guarantee? Did you accept returns on the listing? The preferable way to sell high end cards is ebay authenticity with no returns, as then it is a final sale and buyers cant attempt this BS.

Originally Posted by gorillaz

based on his ebay, guessing it was this pele

https://www.ebay.com/itm/14487760904...IAAOSwrsxjrfOe

So 1.2k. If it's that, how did the buyer return, as it's an ebay AG final sale.

[jcmel323]

Originally Posted by gorillaz

based on his ebay, guessing it was this pele

https://www.ebay.com/itm/14487760904...IAAOSwrsxjrfOe

1.2k to 12.5k is a big difference.
Still, it says authenticity guaranteed.
Agreed what others have said

[Grid]

Why would you give the buyer a refund? If it was shipping through the Authenticity Guarantee program, you would have been off the hook on returns.

Even if it was damaged in the mail to your buyer, ebay would have to get involved since ebay shipped it to them.

Once it goes from you to Authenticity Guarantee, and checks out, the sale is done on your end.

[DynaEtch]

The only thing I can think of is the buyer

-Has a PO box

-Was international

Either of these two things would cancel out the Authenticity Guarantee and the buyer could then open a claim and ebay side with the buyer. Otherwise doesnt make sense since you cant do that with a final sale AG listing that passed authentication.

[hche]

I think is this:

https://www.ebay.com/itm/19553368208...vip=true&rt=nc

Sold 12/29 for $12,500. If that is it, then there is no AG involved since it is a mem. I think AG only includes watches, jewelry, handbags and cards.

OP needs to get law enforcement involved. No matter what eBay do, they will want a police report.

[DynaEtch]

Originally Posted by hche

I think is this:

https://www.ebay.com/itm/19553368208...vip=true&rt=nc

Sold 12/29 for $12,500. If that is it, then there is no AG involved since it is a mem. I think AG only includes watches, jewelry, handbags and cards.

OP needs to get law enforcement involved. No matter what eBay do, they will want a police report.

Ok, if this is the real item then forget everything about Authenticity Guarantee.

Was confusing since that's not listed under OP's listed user ID sold listings and also locations of the two sellers differs.

Either way I'd be on the phone with ebay, asking for supervisors etc, and explaining everything. It'll unfortunately come down to a he said/she said situation, and will probably require a police report/statement from each party or something to that extent.

[valleynuckfan]

Private listing.
I won't bid in these types of auctions- too much room for shilling and scamming on all sides. I prefer a little more transparency.

[RL 1953]

without naming the buyer.....the OP may not be very factual in what he wrote

[smanzari]

Originally Posted by valleynuckfan

Private listing.
I won't bid in these types of auctions- too much room for shilling and scamming on all sides. I prefer a little more transparency.

Same. I also avoid users with Private Feedback for similar reasons (both buying and selling)

[cholodolo]

Originally Posted by HWSportsCards

I recently sold a very high-end soccer memorabilia items ($12.5K) on eBay.
The buyer (total scammer) had buyer's remorse and made up every possible story of why he wanted to cancel his purchase. He then opened a refund claim with eBay with the reason being that the item was not as described. Again total scam as the item was certified and graded by PSA/DNA. eBay of course sided with the buyer. I gave the refund and the buyer shipped a completely different item that is worthless. What are my options???

You gave the refund or eBay took the refund from you?

[shrevecity]

If you gave the refund before getting the item back you are really SOL. If ebay forced the refund you may have options but they are very limited as well

Way the op is worded sounds like the refund was give. Before item was returned. If that I'd tru the buyer was not even obligated to return anything.

As a seller on ebay virtually 100% of the time if a buyer claims item is not as described ebay will force the return. But you should always wait til return is made.

If the item is returned you need to immediately call ebay. They give 3 days after proof of return to force refund. Generally you have to file a police report and send ebay all that information


A12k item I would have happily canceled upon request so long as I had not shipped. Honestly it was foolish not to do so. By asking to cancel he was basically telling you he was going find a way to screw you over

[cholodolo]

Originally Posted by shrevecity

If you gave the refund before getting the item back you are really SOL. If ebay forced the refund you may have options but they are very limited as well

Way the op is worded sounds like the refund was give. Before item was returned. If that I'd tru the buyer was not even obligated to return anything.

As a seller on ebay virtually 100% of the time if a buyer claims item is not as described ebay will force the return. But you should always wait til return is made.

If the item is returned you need to immediately call ebay. They give 3 days after proof of return to force refund. Generally you have to file a police report and send ebay all that information


A12k item I would have happily canceled upon request so long as I had not shipped. Honestly it was foolish not to do so.

Agree, the weird part is refunding prior to receiving the item and checking condition.

Even Fanatics does that on $20 T shirts.

[Bosoxfan5990]

Something about this story stinks. A seller with 4K items sold doesn't know how the return process is supposed to work?

[shrevecity]

Originally Posted by Bosoxfan5990

Something about this story stinks. A seller with 4K items sold doesn't know how the return process is supposed to work?

Yeah something is off here.

[CanadianKid]

This is why I asked for details from the start, if this happened youd hope to see more deets.

[Bosoxfan5990]

Originally Posted by CanadianKid

This is why I asked for details from the start, if this happened youd hope to see more deets.

It's been 2 days with no additional updates from OP. Something isn't right here.

[hugh]

OP has no response...weird

[shrevecity]

Also odd the "buyer" has not left any feedback. Given the situation laid out the odds the buyer did not neg the seller here would be very slim. This is what happens when you callous people without all information

Although are we certain the second Pele is it.

[DynaEtch]

2nd Pele shows sale price of exactly 12.5k on 130 pt, OP also refers to it as 'soccer memorabilia items', and 2nd Pele is a ticket, 'graded by PSA/DNA' which the item is, so that all adds up and I'd be super surprised if it wasnt indeed the item in question. The seller of it is located in GA, one state away from FL which is listed on OPs linked ebay account (so in proximity, although the two ebay accounts with different locations is still somewhat unclear). All this strongly points to it being the 2nd Pele.

If I had a 12.5k item being scammed from me, and started a thread like this, I'd probably at least follow up with a response though.

[Bosoxfan5990]

Day 3 with no follow up from the OP.

[shrevecity]

Originally Posted by DynaEtch

2nd Pele shows sale price of exactly 12.5k on 130 pt, OP also refers to it as 'soccer memorabilia items', and 2nd Pele is a ticket, 'graded by PSA/DNA' which the item is, so that all adds up and I'd be super surprised if it wasnt indeed the item in question. The seller of it is located in GA, one state away from FL which is listed on OPs linked ebay account (so in proximity, although the two ebay accounts with different locations is still somewhat unclear). All this strongly points to it being the 2nd Pele.

If I had a 12.5k item being scammed from me, and started a thread like this, I'd probably at least follow up with a response though.

And the fact have used hidden bids on auctions.

You would think the op would have at least named the buyer. I have theory on what happened here but makes no sense not to at least name buyer