Anyone using myslabs.com?

maj78 · 12-07-2020, 12:32 PM

Anyone using this site? I heard about this site on here and decided to give it a try. Their site is pretty clunky but decided to give it a shot to avoid eBay fees. Last night I uploaded photos to sell three cards (each card over $6K in price) on there. I uploaded perfectly cropped photos that showed the entire front and back of the PSA slabs, no excess. When the photos showed up on their site they were cropped where a lot of the PSA holder was missing.

I try and log back in 15 minutes later and I get a message that my account has been suspended. I email the company and ask why. Here is the exchange:

MySlabs: Bad images. We need all edges/corners of your slabs visible in your listings with as much background noise cropped out as possible.

Me: These were perfectly cropped just like I post on eBay. When I uploaded the photos your site cropped the photos down and chopped off the edges. Any ideas? Also, how can I possibly correct the images when you immediately suspend my account? Not a great start for my first attempt to sell on your site.

MySlabs: You cannot leave slabs in the For Sale feed if they don't meet the guidelines. That is not on us, that is on you. Every slab must look right on the feed. Blaming it on our site isn't going to fly.

Me: Okay, you’re clearly great at customer service. I’ve been on eBay since 1997 and this is my first attempt to sell on your site. Instead of trying to assist and help me get it right you respond like this. So, do you want to help me or not? I uploaded perfect photos and your site cropped them. Can you help or just going to be a high and mighty jerk?

MySlabs: The site is not for everyone and it's clear that it is not a good fit for you. Good luck

Anyway, I know...dear diary. Just wanted to warn you guys. With crappy service like this they have no shot.

12-07-2020, 12:32 PM	#1
maj78 Member Join Date: Jul 2020 Location: TX Posts: 688	Anyone using myslabs.com? Anyone using this site? I heard about this site on here and decided to give it a try. Their site is pretty clunky but decided to give it a shot to avoid eBay fees. Last night I uploaded photos to sell three cards (each card over $6K in price) on there. I uploaded perfectly cropped photos that showed the entire front and back of the PSA slabs, no excess. When the photos showed up on their site they were cropped where a lot of the PSA holder was missing. I try and log back in 15 minutes later and I get a message that my account has been suspended. I email the company and ask why. Here is the exchange: MySlabs: Bad images. We need all edges/corners of your slabs visible in your listings with as much background noise cropped out as possible. Me: These were perfectly cropped just like I post on eBay. When I uploaded the photos your site cropped the photos down and chopped off the edges. Any ideas? Also, how can I possibly correct the images when you immediately suspend my account? Not a great start for my first attempt to sell on your site. MySlabs: You cannot leave slabs in the For Sale feed if they don't meet the guidelines. That is not on us, that is on you. Every slab must look right on the feed. Blaming it on our site isn't going to fly. Me: Okay, you’re clearly great at customer service. I’ve been on eBay since 1997 and this is my first attempt to sell on your site. Instead of trying to assist and help me get it right you respond like this. So, do you want to help me or not? I uploaded perfect photos and your site cropped them. Can you help or just going to be a high and mighty jerk? MySlabs: The site is not for everyone and it's clear that it is not a good fit for you. Good luck Anyway, I know...dear diary. Just wanted to warn you guys. With crappy service like this they have no shot.