Panini Damaged Replacement Turnaround Time?

bustsomewax · 02-25-2018, 10:05 PM

Just wondering what to expect on a turnaround time from Panini if I'm submitting a replacement request for a damaged card. Debating sending a high end card in, but worried it will take them 6 months...

Any recent success stories?

babyfaceposey · 02-25-2018, 10:52 PM

Panini logged a card as received 29 November. Still waiting. Called Thursday was told 6-8 months. Optic Aqua /25 Ben Simmons.

zacsoccer6 · 02-25-2018, 10:56 PM

Have had 2. 1 of them took 3 days because it wasnt low numbered so they had a replacement handy. My more rare one was a gold rc and it took a little over a month, believe they had one on file and they kust had to restamp a new one.

Sent from my VS988 using Tapatalk

zacsoccer6 · 02-25-2018, 10:59 PM

Quote:

Originally Posted by babyfaceposey

Panini logged a card as received 29 November. Still waiting. Called Thursday was told 6-8 months. Optic Aqua /25 Ben Simmons.

I would definitely call someone else. My gold kennard took a month and they stamped a new card.

Sent from my VS988 using Tapatalk

bustsomewax · 02-25-2018, 11:03 PM

Thanks guys. Sending a Contenders Auto /25 in...hoping since it just released they still have some fresh on had. Ill post my experience.

lepcity · 02-25-2018, 11:28 PM

I sent in 4 prizm cards after Christmas and got them last week.

Andrewwatts10 · 02-26-2018, 12:07 AM

Been waiting 10 1/2 months on a couple damaged autos/rookies so proceed with caution

thunderchicken · 02-26-2018, 05:22 PM

Sent in 8 Prizm around Christmas, got it last week.

Sent from my iPhone using Tapatalk

gr8t143 · 02-26-2018, 10:12 PM

I sent in a damaged Donovan Mitchell silver prizm in early January got a beautiful replacement last week

Sent from my SM-N950U using Tapatalk

lemongoat1134 · 02-26-2018, 11:16 PM

They seem to nail the replacements

bbplaya11 · 02-27-2018, 10:49 AM

I just got a card back took about 3 4 months

bustsomewax · 04-12-2018, 09:24 AM

Just a quick follow-up, received my replacement yesterday via FedEx. Process took about a month to complete.

The replaced card was the same as I sent in, just re-stamped. Still had some slight corner whitening/damage on all corners on the back, I guess Tatum didn't treat his Contender cards too great.

babyfaceposey · 04-12-2018, 11:50 AM

Quote:

Originally Posted by bustsomewax

Just a quick follow-up, received my replacement yesterday via FedEx. Process took about a month to complete.

The replaced card was the same as I sent in, just re-stamped. Still had some slight corner whitening/damage on all corners on the back, I guess Tatum didn't treat his Contender cards too great.

To funny. I received a replacement on my 2016-17 Optic Aqua /25 Ben SImmons yesterday. Took about 5 months, but well worth the wait. Very happy with Panini on this one.

Garbage picture with my phone in it, but you get the idea.

futurehof · 05-15-2018, 02:24 AM

I have several better 2017 prizm and select golds and emeralds that mostly have one bad vertical line on them. A few are pack pulled, have no receipts due to recent move, and most are single purchases with the same or similar line that only seem to come from Panini this way.

I’ve received no response from an email and couldn’t wait longer than the 20 minutes I had on the phone before hanging up.

Any more experienced if I have a chance or should bother sending them for replacement?

02-25-2018, 10:05 PM	#1
bustsomewax Member Join Date: Nov 2009 Location: USA Posts: 6,923 rockymountaincollectibles_1 goapps2014	Panini Damaged Replacement Turnaround Time? Just wondering what to expect on a turnaround time from Panini if I'm submitting a replacement request for a damaged card. Debating sending a high end card in, but worried it will take them 6 months... Any recent success stories? Last edited by bustsomewax; 02-25-2018 at 10:09 PM.

02-25-2018, 10:56 PM	#3
zacsoccer6 Member Join Date: May 2011 Location: Columbus, Oh Posts: 2,816 zach6soccer zacsoccer7	Have had 2. 1 of them took 3 days because it wasnt low numbered so they had a replacement handy. My more rare one was a gold rc and it took a little over a month, believe they had one on file and they kust had to restamp a new one. Sent from my VS988 using Tapatalk __________________ Collect current Patriots, Red Sox, Cavs. Super Collect Ante Zizic, Cedi Osman

02-27-2018, 10:49 AM	#11
bbplaya11 Member Join Date: Nov 2010 Location: boston, MA Posts: 4,690 bbplaya	I just got a card back took about 3 4 months __________________ http://bbplaya.webs.com Carolina Panthers Boston Celtics Courtney Lee

02-25-2018, 10:52 PM	#2
babyfaceposey Member Join Date: Feb 2012 Location: Pensacola, Florida Posts: 8,317 Babyfaceposey	Panini logged a card as received 29 November. Still waiting. Called Thursday was told 6-8 months. Optic Aqua /25 Ben Simmons.

02-25-2018, 11:03 PM	#5
bustsomewax Member Join Date: Nov 2009 Location: USA Posts: 6,923 rockymountaincollectibles_1 goapps2014	Thanks guys. Sending a Contenders Auto /25 in...hoping since it just released they still have some fresh on had. Ill post my experience.

02-25-2018, 11:28 PM	#6
lepcity Member Join Date: Oct 2015 Posts: 470	I sent in 4 prizm cards after Christmas and got them last week.

02-26-2018, 12:07 AM	#7
Andrewwatts10 Member Join Date: Aug 2014 Posts: 87	Been waiting 10 1/2 months on a couple damaged autos/rookies so proceed with caution

02-26-2018, 05:22 PM	#8
thunderchicken Member Join Date: Mar 2017 Location: NW Indianapolis Posts: 123 thunderchicken	Sent in 8 Prizm around Christmas, got it last week. Sent from my iPhone using Tapatalk

02-26-2018, 10:12 PM	#9
gr8t143 Banned Join Date: Nov 2017 Posts: 185 pimpin8ez!	I sent in a damaged Donovan Mitchell silver prizm in early January got a beautiful replacement last week Sent from my SM-N950U using Tapatalk

02-26-2018, 11:16 PM	#10
lemongoat1134 Member Join Date: Jun 2016 Location: Bay Area Posts: 546	They seem to nail the replacements

04-12-2018, 09:24 AM	#12
bustsomewax Member Join Date: Nov 2009 Location: USA Posts: 6,923 rockymountaincollectibles_1 goapps2014	Just a quick follow-up, received my replacement yesterday via FedEx. Process took about a month to complete. The replaced card was the same as I sent in, just re-stamped. Still had some slight corner whitening/damage on all corners on the back, I guess Tatum didn't treat his Contender cards too great.

05-15-2018, 02:24 AM	#14
futurehof Member Join Date: Mar 2018 Posts: 160	I have several better 2017 prizm and select golds and emeralds that mostly have one bad vertical line on them. A few are pack pulled, have no receipts due to recent move, and most are single purchases with the same or similar line that only seem to come from Panini this way. I’ve received no response from an email and couldn’t wait longer than the 20 minutes I had on the phone before hanging up. Any more experienced if I have a chance or should bother sending them for replacement?