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Old 11-19-2017, 09:49 PM   #1726
messier2
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What do you mean by "how they handle it". Maybe I'm out of the loop. Is some action or statement from Panini expected tomorrow?
Well, how they handle the cancelled orders and/or start charging/shipping the ones that paid.
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Old 11-19-2017, 09:53 PM   #1727
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When do you guys think this will ship? With the Thanksgiving holiday it would probably need to ship Tuesday or Wednesday to get it delivered prior to the release date.


That's a really good question. I would not be surprised if they are unable to meet the early delivery window due to how wrapped up they will be just trying to figure out orders. Who knows, maybe it delays the Prizm release a week. Hopefully not and they ship this week.


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Old 11-19-2017, 10:08 PM   #1728
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That's a really good question. I would not be surprised if they are unable to meet the early delivery window due to how wrapped up they will be just trying to figure out orders. Who knows, maybe it delays the Prizm release a week. Hopefully not and they ship this week.


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Already see on bo and steelcity that Prizm is now expected to be on Friday the 1st instead of the 29th, so maybe they do expect a small delay in the 1st off line stuff.
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Old 11-19-2017, 10:11 PM   #1729
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My guess is FOTL boxes ship Wednesday
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Old 11-19-2017, 10:14 PM   #1730
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I'm cautiously excited for tomorrow (yes, I know it's Monday!).
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Old 11-20-2017, 06:18 AM   #1731
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I cant get on the site and all the pending charges are gone. Im a little nervous.
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Old 11-20-2017, 06:45 AM   #1732
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I cant get on the site and all the pending charges are gone. Im a little nervous.
site is bugg, app is not try downloading app logging in your credentials and check the orders? also, fotl flawless is back lol. any chance prizm as well? or maybe thosw who were able to order after 8pm est was the other round
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Old 11-20-2017, 08:03 AM   #1733
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Both my authorizations/pending on my PayPal account for 2 boxes are no longer showing and money is back in my account. Is this normal until the product ships?

Last edited by puck419; 11-20-2017 at 08:17 AM.
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Old 11-20-2017, 08:10 AM   #1734
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Both of my orders are still "pending" in my CC account
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Old 11-20-2017, 08:17 AM   #1735
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Site still dead but my 2 orders are still in authorization stage on my credit card statement.
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Old 11-20-2017, 08:19 AM   #1736
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All of my orders placed via CC fell off last night it looks like. My other purchases via debit are still pending.

Can't get the site or app to work for me.
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Old 11-20-2017, 09:03 AM   #1737
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Both of my orders are still "pending" in my CC account
Same here
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Old 11-20-2017, 09:15 AM   #1738
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mine are all gone of credit card
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Old 11-20-2017, 09:16 AM   #1739
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I bet they took the site down so people could not check
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Old 11-20-2017, 09:32 AM   #1740
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I bet they took the site down so people could not check
Of course they did, they are trying to figure out WTF to do!
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Old 11-20-2017, 09:46 AM   #1741
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Can't log into my account but still have the charges pending to my CC. I would just like confirmation whether my order is good to go or not. I don't want to pay on my CC and then get cancelled and have a $480 credit on my CC.
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Old 11-20-2017, 10:01 AM   #1742
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Can't log into my account but still have the charges pending to my CC. I would just like confirmation whether my order is good to go or not. I don't want to pay on my CC and then get cancelled and have a $480 credit on my CC.
just checked now - have issue with the app now as well..wtf..
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Old 11-20-2017, 10:13 AM   #1743
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The site seems to be up but I can't sign in. I did notice that last week it said "sold out online" and it now says "not available".
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Old 11-20-2017, 10:42 AM   #1744
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The site seems to be up but I can't sign in. I did notice that last week it said "sold out online" and it now says "not available".
Ditto
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Old 11-20-2017, 11:35 AM   #1745
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If your order was not "confirmed" and you did not get a confirmation email then you do not have any boxes coming your way.

The charges will just sit in pending on you CC account and then just drop off when Panini officially cancels the order.
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Old 11-20-2017, 11:38 AM   #1746
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If your order was not "confirmed" and you did not get a confirmation email then you do not have any boxes coming your way.

The charges will just sit in pending on you CC account and then just drop off when Panini officially cancels the order.
I got an order confirmation number with an email from Panini but my CC charges are still pending.
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Old 11-20-2017, 11:54 AM   #1747
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I got an order confirmation number with an email from Panini but my CC charges are still pending.
I had two orders confirmed with emails and one pending. My cc now shows no charges for any of them. Everything in the app is working except my order history.

The incompetency levels of this operation are mind-boggling
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Old 11-20-2017, 12:06 PM   #1748
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My 6 box order still shows pending in my Paypal transactions, however, my other 5 orders for 6 total boxes show payment canceled. Got confirmation emails on everything and all 12 boxes still showing in my order history.

So, not sure if i'm good for 6 or 12, lol
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Old 11-20-2017, 12:10 PM   #1749
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They SHOULD cancel all orders and then go back to the data and figure out which orders came first. It would take them weeks the way they work and then it wouldn't be FOTL.
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Old 11-20-2017, 12:11 PM   #1750
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I had 16 boxes charged, nothing to show on my credit card.

Can't get into site, but have e-mail confirms for 9 boxes.

Guess its just a waiting game now. Would love if they remedied the cancelled orders situation with maybe a box of normal prizm. However, at this point I just want my 9 boxes.

Good luck everyone.
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