new $0.75 shipping from eBay

[gregr2]

Originally Posted by shrevecity

We have seen Ebay remove feedback in this situation already. I am willing to bet they rule in your favor. If they don't that is where the insurance should come into play.

They buyer did not leave bad feedback. Just wondering who is supposed to refund the buyer?? Will eBay refund them?

[shrevecity]

Originally Posted by gregr2

They buyer did not leave bad feedback. Just wondering who is supposed to refund the buyer?? Will eBay refund them?

If it shows delivered then Ebay will not refund the buyer in most cases and neither should you.

My thoughts are the insurance is for items that arrives damaged or that show they were shipped but never delivered. There is something in the original announcement that makes me think this way.

Will be interesting to see how it plays out.

[gregr2]

Originally Posted by shrevecity

If it shows delivered then Ebay will not refund the buyer in most cases and neither should you.

My thoughts are the insurance is for items that arrives damaged or that show they were shipped but never delivered. There is something in the original announcement that makes me think this way.

Will be interesting to see how it plays out.

Exactly, I was not planning on refunding. Curious how this will play out, I'll keep everyone updated.

[shrevecity]

Originally Posted by gregr2

Exactly, I was not planning on refunding. Curious how this will play out, I'll keep everyone updated.

Which brings up the next question if they don't then will buyers be able to file a claim?

[gregr2]

Originally Posted by shrevecity

Which brings up the next question if they don't then will buyers be able to file a claim?

The buyer has been very reasonable. I've been a PWE seller for a long time so normally I would just refund and move on. Yeah not sure what will happen next.

[JeffG1954]

Had a buyer open a claim for item not received this morning...funds were put on hold....tracking showed delivered. I contacted eBay via Facebook(eBay for business).....they quickly closed the case in my favor and the funds will be released back into my account by tomorrow. For me the system is working exactly as advertised.

[Frankp2311]

Originally Posted by JeffG1954

Had a buyer open a claim for item not received this morning...funds were put on hold....tracking showed delivered. I contacted eBay via Facebook(eBay for business).....they quickly closed the case in my favor and the funds will be released back into my account by tomorrow. For me the system is working exactly as advertised.

Yea, no problems here either. From what I am reading those who are having issues are creating them themselves.

[Divino]

Is there a way to see what individual fees are adding up to the invoice total? I'm curious if I'm getting upcharged for any packages

[shrevecity]

Originally Posted by Divino

Is there a way to see what individual fees are adding up to the invoice total? I'm curious if I'm getting upcharged for any packages

I would think you would get an email like you do anytime the USPS alters the shipping costs you paid.

[JeffG1954]

Originally Posted by Divino

Is there a way to see what individual fees are adding up to the invoice total? I'm curious if I'm getting upcharged for any packages

I just looked at my current running invoice....shows all the charges from 1/26 thru 2/7.....no upcharges, just the $.51, $.71, & $.91.

[Divino]

Originally Posted by JeffG1954

I just looked at my current running invoice....shows all the charges from 1/26 thru 2/7.....no upcharges, just the $.51, $.71, & $.91.

with the risk of sounding like an idiot...how do I see my running invoice? I'm looking all over my selling page and can't find how to see each individual charge on the invoice. I can only see the total.

[shrevecity]

Originally Posted by Divino

with the risk of sounding like an idiot...how do I see my running invoice? I'm looking all over my selling page and can't find how to see each individual charge on the invoice. I can only see the total.

I did not think you could in MP.

[JeffG1954]

Originally Posted by shrevecity

I did not think you could in MP.

Site Map>Sell>View Your Seller Account>Fees

[walth4]

Originally Posted by beauspencer

WOW, that is horribly bad luck.

In the last 12 months I have sent just under 10,000 PWE. Zero damaged cards. A strong uptick the last 2 months for items not received but that's because the USPS has been a disaster lately. Even so, out of 10,000 shipments my items not received only number around 100-150.

It sure seems to be bad luck - it's been isolated mainly to a couple batches of cards, and all the buyers have the same story so I'm chalking it up to something happen at the PO or the sorting facility. It's more a hit on my pride than anything. Most of the buyers have been cool about it - one seems to be claiming I didn't ship since the tracking doesn't show it. Just want to move past that one...

I could take those percentages and not feel bad - 1 out of 100 I can see something happening realistically. Does anyone think I'll have issues with claiming insurance on the ones with no tracking? I can see if they get hung up enroute as having some evidence, but feel like I'll be out the handful since there's been no updates.

[gregr2]

Originally Posted by gregr2

Curious how this will play out. Buyer contacted me saying he never received card. eBay Standard envelope tracking shows delivered. I asked him to open a case with eBay. I uploaded the tracking and lets see what eBay does now.

Contacted Ebay for business on Facebook and explained the situation. Their response "Thanks for that information. I was able to close this case out in your favor since the item does show delivered. Your funds will be released within 24-48 hours but it's usually much sooner than that. If you have any other questions please let us know. ~Ken"

[shrevecity]

Originally Posted by gregr2

Contacted Ebay for business on Facebook and explained the situation. Their response "Thanks for that information. I was able to close this case out in your favor since the item does show delivered. Your funds will be released within 24-48 hours but it's usually much sooner than that. If you have any other questions please let us know. ~Ken"

That brings up the question though if the buyers can file a claim.

Also shoots down this posters confidence he would win the claim.

https://www.blowoutforums.com/showthread.php?t=1445628

[AnthonyCorona]

I had one sent Saturday that was never scanned and one yesterday that was scanned.


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[gregr2]

Originally Posted by shrevecity

That brings up the question though if the buyers can file a claim.

Also shoots down this posters confidence he would win the claim.

https://www.blowoutforums.com/showthread.php?t=1445628

Yeah, that is where it could get interesting. If the buyer is being honest and he never really received the card, he has a valid point as he paid for something never received. Not sure if eBay will cover it or not.

[JeffG1954]

Originally Posted by gregr2

Yeah, that is where it could get interesting. If the buyer is being honest and he never really received the card, he has a valid point as he paid for something never received. Not sure if eBay will cover it or not.

Here was the message I received from eBay on the case they closed yesterday:

"We reviewed this case and have closed it without any refund to the buyer.

The case will not affect your seller performance. Any feedback left for this transaction will be removed."

[gregr2]

Originally Posted by JeffG1954

Here was the message I received from eBay on the case they closed yesterday:

"We reviewed this case and have closed it without any refund to the buyer.

The case will not affect your seller performance. Any feedback left for this transaction will be removed."

Yep, got the same email.

[Cpdjoe77]

Can you use this while just printing a traditional paper label and taping it to a thing bubble mailer? Sorry, haven’t followed this thread if this has been covered. I’ve only seen people talking about printing up adhesive labels with a special printer


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[gregr2]

Originally Posted by Cpdjoe77

Can you use this while just printing a traditional paper label and taping it to a thing bubble mailer? Sorry, haven’t followed this thread if this has been covered. I’ve only seen people talking about printing up adhesive labels with a special printer


Sent from my iPhone using Tapatalk

You can use a traditional printer but you can't put them on a bubble mailer.

[bookyyyyyy]

This has changed the way I sell cards on eBay. I have an excessive amount of cards that will sell for <$20ish that are no long a waste of time to list thanks to cheaper shipping. Anyone have any suggestions/techniques they use to list these cards faster and more efficiently?

[shrevecity]

Originally Posted by gregr2

Yeah, that is where it could get interesting. If the buyer is being honest and he never really received the card, he has a valid point as he paid for something never received. Not sure if eBay will cover it or not.

Same goes for when any package shows delivered

[gregr2]

Originally Posted by shrevecity

Same goes for when any package shows delivered

True.