HELP!!!! Worst Nightmare...USPS Shipping Damage

[shrevecity]

Originally Posted by HeritageKing

but it isn't topps problems and since it wasn't insured the post office isn't going to do anything.

Actually if they did not insure it, it is their problem. They are the ones who hired the USPS to deliver the card on their behalf. If this had been sold on Ebay the seller would be the responsible person so why wouldn't Topps?

[Bader]

Topps should make right. ...but you should have never signed for it when the mailer looked like that amd just refused and as Elvis would say "return to senda"

Hope it works out for you...such a nice card

[Win4Vin]

wow, that is a "worst nightmare" scenario. sorry, that really sucks! hope everything works out.

[Zoop]

Holy moly... That is terrible. Really hope everything works out for you, OP.

[hotbox]

This is the risk you run when you just toss the card in an envelope. Come on Topps, decoy on back, decoy on front, in a team bag.

[hongkongfooey]

I'd see if I could get a hold of Richie Shaffer on twitter or youtube or something....make he'll take pity on you since Topps sucks

[shrevecity]

Originally Posted by hotbox

This is the risk you run when you just toss the card in an envelope. Come on Topps, decoy on back, decoy on front, in a team bag.

Looking at the damage, I am not sure that would have saved the card.

[stamkos]

Maybe they can remake it and actually center the card.

[XL5]

If Topps just fires up the presses and makes another one then supers aren't worth crap.

This sucks but that's how it goes with 1/1s. Maybe Topps can make good in some other way but if they make a new one I'm never buying a super again.

[NeedChapmans]

Originally Posted by XL5

If Topps just fires up the presses and makes another one then supers aren't worth crap.

This sucks but that's how it goes with 1/1s. Maybe Topps can make good in some other way but if they make a new one I'm never buying a super again.

I hear you, but I do not agree. In this particular case, the card never left Topps hands. It's their responsibility to make sure it gets to the customer in good shape, the same way it would be their responsibility if a palate of Bowman Chrome was damaged on the way to a distributor.

Now, once it's in the customers hands, all bets are off. But in this case, that's not what happened.

[IronMonkey415]

A sign jersey, bat, ball should do it.

[Bob Loblaw]

Originally Posted by tonedef2oo8

hahaha you cant be serious. #1 how is it topps fault? #2 you think its free to fire up presses and print one card?

1) It is 100% Topps' fault, as their vendor destroyed the card.

2) It is very likely they have a duplicate batch of superfractors available. Getting Mr. Schaffer to sign it, though, may take some extra work that they do not want to do.

[bballcollector]

Wow..that's sad to see.

[briscogun]

Originally Posted by Bob Loblaw

1) It is 100% Topps' fault, as their vendor destroyed the card.

2) It is very likely they have a duplicate batch of superfractors available. Getting Mr. Schaffer to sign it, though, may take some extra work that they do not want to do.

It is possible they printed off a whole run sheet of supers and only signed/released the one, but if not, there is no way they will stop the presses to produce one card. It's just too cost prohibitive when they can send you equal value cards they already own. That's even assuming they have the plates and didn't release those as 1/1's. Sorry, but that super is probably gone forever. I'd make 'em pay hard, though. Like a 1/1 Trout/Harper/Machado weekend at the All Star Game slumber party or something.

[dthimesch]

Originally Posted by tonedef2oo8

hahaha you cant be serious. #1 how is it topps fault? #2 you think its free to fire up presses and print one card?

Originally Posted by NeedChapmans

I hear you, but I do not agree. In this particular case, the card never left Topps hands. It's their responsibility to make sure it gets to the customer in good shape, the same way it would be their responsibility if a palate of Bowman Chrome was damaged on the way to a distributor.

Now, once it's in the customers hands, all bets are off. But in this case, that's not what happened.

agreed Mike.

As a seller it is your responsibility to get any item to the buyer and if it is lost or damaged you are expected to take care of it. But somehow in this case Topps is not at fault? come on now. It it Topps fault and they should make it right. They should have insured the card to protect themselves just as we would have done as sellers.

[bradyjames]

Just feel so bad for the OP. This could happen to any of us. It just is so unfair and such a hassle to get it fixed.

Good luck.

[Bob Loblaw]

Originally Posted by dthimesch

agreed Mike.

As a seller it is your responsibility to get any item to the buyer and if it is lost or damaged you are expected to take care of it. But somehow in this case Topps is not at fault? come on now. It it Topps fault and they should make it right. They should have insured the card to protect themselves just as we would have done as sellers.

They self insured it.

There's no way to put a monetary value on it, so they self insured it. I'm sure they'll offer something of similar value.

[Dwade3HeatC]

That sucks so much man... I feel so speechless. I wonder how I would've felt if that happened to me. Hooooollllllyyyyy Craaaapp

[pitch21]

Thanks for all of the responses and posts. I am calling topps on Monday and will continue to update this thread with my interactions with them through the process. Sad to say but how this will be handled will probably determine my dedication to the hobby and to topps. It's just a shame that when you think you have a project near completion something stops it and makes your hobby unenjoyable. Not sure how it will turnout but I appreciate the support.

[premium1981]

I hate this happened to such a nice card. I can almost certainly say that you will never get another copy of that card. As someone already stated, there is NO WAY that Topps will put in the effort to remake the printing plates and crank the presses for one single card. Then they have to resend it to get it signed again. It just isn't happening. Sadly

[kazmir114]

Tried calling topps about a 1/1 a few weeks ago... Topps no matter what card will not replace any 1/1 because they believe that a 1/1 should truly be a 1/1. I even asked if they can destroy mine and replace it with a new one and they still declined to. Sorry, but IMO you have been screwed

[XL5]

Originally Posted by NeedChapmans

I hear you, but I do not agree. In this particular case, the card never left Topps hands. It's their responsibility to make sure it gets to the customer in good shape, the same way it would be their responsibility if a palate of Bowman Chrome was damaged on the way to a distributor.

Now, once it's in the customers hands, all bets are off. But in this case, that's not what happened.

True. Unfortunately signing for the package kind of gets them out of it. Not saying it's right but once it's signed for it's in the customers' hands and really becomes a USPS problem.

Originally Posted by dthimesch

agreed Mike.

As a seller it is your responsibility to get any item to the buyer and if it is lost or damaged you are expected to take care of it. But somehow in this case Topps is not at fault? come on now. It it Topps fault and they should make it right. They should have insured the card to protect themselves just as we would have done as sellers.

I'm not saying it's not their fault. They need take care of pitch21 without a doubt. What I'm saying is I don't like the idea of them starting printing duplicates of 1/1s on demand.

The thing is they shouldn't have another super. If they do it's shelbyville_sports_cards times a hundred.



EDIT: FWIW, all my 2010 BC Strasburg ref autos were delivered in the same packaging (back when they were super hot cards). They don't seem to change packaging based on the value of the card. I think the Babe shipped differently because it was a book/thick card and probably came from a different place (not the Tristar fulfillment center).

[Cactuspies]

I'm crying some on the inside for you Pitch.
Question on how it was received for you: was that alligator bite package in a "Sorry we damaged you item" bag or did it really arrive just like that?

Piss poor on topps and usps either way though.

[bigslick445]

Oh No!!!! Bummer dude. Of course it would happen with a 1/1

[Zoop]

Originally Posted by XL5

If Topps just fires up the presses and makes another one then supers aren't worth crap.

This sucks but that's how it goes with 1/1s. Maybe Topps can make good in some other way but if they make a new one I'm never buying a super again.

That is the crybabiest, pettiest thing I have heard on these boards in a while. After all of the awful crap Topps pulls daily, you don't bat an eyelash, but if they make something RIGHT after the proof that this injustice has occurred to the consumer, then you'll stop supporting them?