New BGS turnaround time tracker - Page 136

larry25 · 10-19-2025, 09:51 AM

Quote:

Originally Posted by The_Reverend

I have started to use my consignment group submitter for BGS. They seem to get their stuff through the system faster.

Which group, if you don't mind?

RKH916 · 10-19-2025, 08:28 PM

Quote:

Originally Posted by ItCouldBe

Anyone have a projection on the length of time between invoice and verification? It took 3 weeks to go from delivered to invoice. My order was invoiced on 10/1. My order is the 45+ day service.

My latest submission was received 9/11. 27 business days and still no verification.

Also on a 45+ day service. They seem to be extremely slow compared to my last submission.

baseballguy350 · 10-22-2025, 10:22 AM

My saga from the past couple of pages continues. On Friday I used the callback option and never got a call. Yesterday in the office I decided that I would wait on hold for as long as necessary and my call was never picked up. Today I had some time to sit and wait it out and I called right at 11 AM when the call center open. I stayed on hold for three minutes and somebody actually picked up. The representative said there is absolutely zero reason why my item should still be in the label stage and she had to go look for it.

She stated that it appears as if I had some open tickets for my job ID. I told her that I had sent approximately seven or eight emails and none have been responded to yet. She apologized and sent an email after hanging up saying that she would personally be looking into it.

I just received this email:

Hello XXXX,

We spoke on the phone today. As stated, I'll be going to look for your order very soon. Please allow me a few days to get eyes on it for you.

I'm very sorry for the delay but thank you for your patience.

Thanks,
XXXX
Customer Service Representative

DKsportscardsWI · 10-22-2025, 12:02 PM

Shipped: 9/24
Delivered: 9/29 (attempted 9/27 but no package acceptance on weekends)
Ordered Received Email: None
Card Charged: 10/8
Order Invoiced Email: 10/8
Verification complete Email: 10/22
Grading complete email:
Shipped Email:
Received:

goodole13 · 10-22-2025, 04:05 PM

4 Cards
Service level: Express (7-10 Business Days)
Shipped USPS: 14 October

USPS delivered: 17 October (Fri)
Received at Beckett HQ email: 17 October (Fri)
Order Invoiced email: 20 October 1:17pm (Mon)
Verification Complete email: 20 October 2:56pm (Mon)
Grading Complete email: 22 October (Wed)
Shipped email:
Received:

The_Reverend · 10-22-2025, 04:57 PM

Quote:

Originally Posted by larry25

Which group, if you don't mind?

PCSportscards

I use them because there is no money out of pocket until all of my auctions are complete, which usually pays for the auctions. Grade to consignment

larry25 · 10-22-2025, 09:02 PM

Quote:

Originally Posted by The_Reverend

PCSportscards

I use them because there is no money out of pocket until all of my auctions are complete, which usually pays for the auctions. Grade to consignment

Thanks. Was just chatting with them on their thread. I think I will give them a try. They seem too good to be true.

kpete42 · 10-23-2025, 03:54 PM

Quote:

Originally Posted by Kryten22

Shipped with Fed Ex: 06/21/25
Delivered per Fed Ex: 06/26/25
Order received email: 06/27/25 Turnaround Time starts 06/30/2025
Order Invoice Email/Card Charged: 07/08/25
Order Verification Email: 07/10/2025
Grading complete email: 10/08/2025
Shipped Email from FedEx: 10/10/25
Arrived: 10/12/2025

Also looks like Beckett changed their label for 10s. One came with a 10 gold square. The other the 10 grade went on the back of the silver label.

That’s disappointing to see that they’ve started doing that again. I thought they stopped putting auto grades on the back. I actually had some older cards reslabbed a few months ago because I wanted the auto grades on the front.

The_Reverend · 10-23-2025, 10:14 PM

Quote:

Originally Posted by larry25

Thanks. Was just chatting with them on their thread. I think I will give them a try. They seem too good to be true.

I can validate what they present is true.

goodole13 · 10-25-2025, 08:15 AM

4 Cards
Service level: Express (7-10 Business Days)
Shipped USPS: 14 October

USPS delivered: 17 October (Fri)
Received at Beckett HQ email: 17 October (Fri)
Order Invoiced email: 20 October 1:17pm (Mon)
Verification Complete email: 20 October 2:56pm (Mon)
Grading Complete email: 22 October (Wed)
Shipped: 24 October (Fri)
Received:

goodole13 · 10-27-2025, 07:17 PM

***COMPLETE***
4 Cards
Service level: Express (7-10 Business Days)
Shipped USPS: 14 October (Tue)

USPS delivered: 17 October (Fri)
Received at Beckett HQ email: 17 October (Fri)
Order Invoiced email: 20 October 1:17pm (Mon)
Verification Complete email: 20 October 2:56pm (Mon)
Grading Complete email: 22 October (Wed)
Shipped back: 24 October (Fri)
Received: 27 October (Mon)

jrinne17 · 10-28-2025, 05:15 AM

Called customer service yesterday to just get a time frame on base orders. They told me right now they are around 60 business days. Mine was received on 9/1 so my guess is it will make the next step around the end of November to the beginning of December.

ItCouldBe · 10-28-2025, 09:06 AM

Does the timeline start at received or at invoice?

goodole13 · 10-28-2025, 09:11 AM

Quote:

Originally Posted by ItCouldBe

Does the timeline start at received or at invoice?

The timeline starts one business day after the card is received.

baseballguy350 · 10-29-2025, 11:25 AM

Quote:

Originally Posted by baseballguy350

My saga from the past couple of pages continues. On Friday I used the callback option and never got a call. Yesterday in the office I decided that I would wait on hold for as long as necessary and my call was never picked up. Today I had some time to sit and wait it out and I called right at 11 AM when the call center open. I stayed on hold for three minutes and somebody actually picked up. The representative said there is absolutely zero reason why my item should still be in the label stage and she had to go look for it.

She stated that it appears as if I had some open tickets for my job ID. I told her that I had sent approximately seven or eight emails and none have been responded to yet. She apologized and sent an email after hanging up saying that she would personally be looking into it.

I just received this email:

Hello XXXX,

We spoke on the phone today. As stated, I'll be going to look for your order very soon. Please allow me a few days to get eyes on it for you.

I'm very sorry for the delay but thank you for your patience.

Thanks,
XXXX
Customer Service Representative

Radio silence since

BoSoxFan1999 · 10-29-2025, 01:35 PM

Quote:

Originally Posted by goodole13

The timeline starts one business day after the card is received.

After *BGS* acknowledges the card was received. Big difference.

goodole13 · 10-29-2025, 02:55 PM

Quote:

Originally Posted by BoSoxFan1999

After *BGS* acknowledges the card was received. Big difference.

I didn’t say when delivered.
I said after the card is received. So yes, when BGS receives the card.
Below is the exact verbiage that BGS uses.

“Your submission has been received at Beckett HQ, and your valued collectibles are now securely in our care. The turnaround time of this submission is based on the service selected and will commence one business day from today.”

RKH916 · 10-30-2025, 04:34 PM

Quote:

Originally Posted by jrinne17

Called customer service yesterday to just get a time frame on base orders. They told me right now they are around 60 business days. Mine was received on 9/1 so my guess is it will make the next step around the end of November to the beginning of December.

Thanks for the update.

Mine was received 9/11 (33 card order) and hasn't moved. Was hoping to get it back by Christmas but as I'm in Australia and my order is larger than average I doubt I'll be getting it back

jrinne17 · 10-31-2025, 05:51 AM

Quote:

Originally Posted by RKH916

Thanks for the update.

Mine was received 9/11 (33 card order) and hasn't moved. Was hoping to get it back by Christmas but as I'm in Australia and my order is larger than average I doubt I'll be getting it back

Just checked my status this morning and it has been assigned a job ID#, good to know it is now in line to be graded. I don't expect it to move out of that for some time but if it does, I will certainly post about it.

ItCouldBe · 10-31-2025, 10:13 AM

Quote:

Originally Posted by jrinne17

Just checked my status this morning and it has been assigned a job ID#, good to know it is now in line to be graded. I don't expect it to move out of that for some time but if it does, I will certainly post about it.

This is good information. Mine was received 9/12 and invoiced on 10/2. Based on your previously stated 9/1 date for received, I’ll sssume I should see some movement in the next couple of weeks.

I tried calling this morning with no luck. Disconnects after 3rd attempt of “staying on the line”.

Kryten22 · 10-31-2025, 10:49 AM

BGS Order Base 45+ Business Days
Number of cards 11

Shipped with Fed Ex: 10/31/2025

Would’ve went standard, but after last time them not following instructions I gave to a question asked of me from Beckett and held up for months I don’t feel like rewarding them extra money if they can’t deliver in a timely fashion.

ahbaker · 11-01-2025, 10:37 AM

What's the general turnaround time for grades to show up on their website?

Seeing several with a cert and no grade.

RKH916 · 11-03-2025, 11:50 PM

Quote:

Originally Posted by RKH916

Base order 45 day turnaround
32 cards (from Australia)

Delivered via Fedex: 09/11 (Day Zero)
Marked As Received: 09/12 (+1 business day)
Invoiced: 09/26 (+12 business days)
Verified/Job ID: 11/03/25 (+38 business days)
Graded:
Shipped:

Verified and Job ID assigned today.

Quote:

Originally Posted by ahbaker

What's the general turnaround time for grades to show up on their website?

Seeing several with a cert and no grade.

Cert numbers are assigned when they verify the job and assign the job ID (basically creating the work order for your submission). The actual grading happens later in the pipeline.

Kryten22 · 11-04-2025, 01:09 PM

BGS Order Base 45+ Business Days
Number of cards 11

Shipped with Fed Ex: 10/31/2025
Delivered per Fed Ex to BSG: 11/02/2025

DKsportscardsWI · 11-04-2025, 02:19 PM

Standard Order (20-25 Business Days)
5 Cards

Shipped: 9/24
Delivered: 9/29 (attempted 9/27 but no package acceptance on weekends)
Ordered Received Email: None
Card Charged: 10/8
Order Invoiced Email: 10/8
Verification complete Email: 10/22
Grading complete email: 10/31
Shipped Email:
Received:

10-22-2025, 04:05 PM	#3380
goodole13 Member Join Date: Jul 2010 Posts: 5,165 goodole13 goodole13	4 Cards Service level: Express (7-10 Business Days) Shipped USPS: 14 October USPS delivered: 17 October (Fri) Received at Beckett HQ email: 17 October (Fri) Order Invoiced email: 20 October 1:17pm (Mon) Verification Complete email: 20 October 2:56pm (Mon) Grading Complete email: 22 October (Wed) Shipped email: Received: __________________ PC: RAMS CONTENDERS ROOKIE TICKETS & DII CONTENDERS ROOKIE TICKETS SHOW-OFF THREADS --- *RAMS TICKETS* https://www.blowoutforums.com/showthread.php?t=1285326 ***** DII TICKETS** https://www.blowoutforums.com/showthread.php?t=1399475 https://sportscardalbum.com/u/goodole13

10-25-2025, 08:15 AM	#3385
goodole13 Member Join Date: Jul 2010 Posts: 5,165 goodole13 goodole13	4 Cards Service level: Express (7-10 Business Days) Shipped USPS: 14 October USPS delivered: 17 October (Fri) Received at Beckett HQ email: 17 October (Fri) Order Invoiced email: 20 October 1:17pm (Mon) Verification Complete email: 20 October 2:56pm (Mon) Grading Complete email: 22 October (Wed) Shipped: 24 October (Fri) Received: __________________ PC: RAMS CONTENDERS ROOKIE TICKETS & DII CONTENDERS ROOKIE TICKETS SHOW-OFF THREADS --- *RAMS TICKETS* https://www.blowoutforums.com/showthread.php?t=1285326 ***** DII TICKETS** https://www.blowoutforums.com/showthread.php?t=1399475 https://sportscardalbum.com/u/goodole13

10-27-2025, 07:17 PM	#3386
goodole13 Member Join Date: Jul 2010 Posts: 5,165 goodole13 goodole13	*COMPLETE* 4 Cards Service level: Express (7-10 Business Days) Shipped USPS: 14 October (Tue) USPS delivered: 17 October (Fri) Received at Beckett HQ email: 17 October (Fri) Order Invoiced email: 20 October 1:17pm (Mon) Verification Complete email: 20 October 2:56pm (Mon) Grading Complete email: 22 October (Wed) Shipped back: 24 October (Fri) Received: 27 October (Mon) __________________ PC: RAMS CONTENDERS ROOKIE TICKETS & DII CONTENDERS ROOKIE TICKETS SHOW-OFF THREADS --- *RAMS TICKETS* https://www.blowoutforums.com/showthread.php?t=1285326 ***** DII TICKETS** https://www.blowoutforums.com/showthread.php?t=1399475 https://sportscardalbum.com/u/goodole13 Last edited by goodole13; 10-27-2025 at 07:24 PM.

10-28-2025, 05:15 AM	#3387
jrinne17 Member Join Date: Dec 2010 Location: Greenville, WI Posts: 1,939 jrinne	Called customer service yesterday to just get a time frame on base orders. They told me right now they are around 60 business days. Mine was received on 9/1 so my guess is it will make the next step around the end of November to the beginning of December. __________________ Looking for certain cards of Khalil Greene (MAGA)

10-22-2025, 10:22 AM	#3378
baseballguy350 Member Join Date: Jan 2010 Location: FL Posts: 2,725	My saga from the past couple of pages continues. On Friday I used the callback option and never got a call. Yesterday in the office I decided that I would wait on hold for as long as necessary and my call was never picked up. Today I had some time to sit and wait it out and I called right at 11 AM when the call center open. I stayed on hold for three minutes and somebody actually picked up. The representative said there is absolutely zero reason why my item should still be in the label stage and she had to go look for it. She stated that it appears as if I had some open tickets for my job ID. I told her that I had sent approximately seven or eight emails and none have been responded to yet. She apologized and sent an email after hanging up saying that she would personally be looking into it. I just received this email: Hello XXXX, We spoke on the phone today. As stated, I'll be going to look for your order very soon. Please allow me a few days to get eyes on it for you. I'm very sorry for the delay but thank you for your patience. Thanks, XXXX Customer Service Representative

10-22-2025, 12:02 PM	#3379
DKsportscardsWI Member Join Date: Jul 2020 Posts: 398	Shipped: 9/24 Delivered: 9/29 (attempted 9/27 but no package acceptance on weekends) Ordered Received Email: None Card Charged: 10/8 Order Invoiced Email: 10/8 Verification complete Email: 10/22 Grading complete email: Shipped Email: Received:

10-28-2025, 09:06 AM	#3388
ItCouldBe Member Join Date: Jun 2025 Location: New York Posts: 35 Whatcouldbe	Does the timeline start at received or at invoice?

10-31-2025, 10:49 AM	#3396
Kryten22 Member Join Date: Nov 2024 Posts: 95	BGS Order Base 45+ Business Days Number of cards 11 Shipped with Fed Ex: 10/31/2025 Would’ve went standard, but after last time them not following instructions I gave to a question asked of me from Beckett and held up for months I don’t feel like rewarding them extra money if they can’t deliver in a timely fashion.

11-01-2025, 10:37 AM	#3397
ahbaker Member Join Date: Jan 2024 Posts: 14	What's the general turnaround time for grades to show up on their website? Seeing several with a cert and no grade.

11-04-2025, 01:09 PM	#3399
Kryten22 Member Join Date: Nov 2024 Posts: 95	BGS Order Base 45+ Business Days Number of cards 11 Shipped with Fed Ex: 10/31/2025 Delivered per Fed Ex to BSG: 11/02/2025

11-04-2025, 02:19 PM	#3400
DKsportscardsWI Member Join Date: Jul 2020 Posts: 398	Standard Order (20-25 Business Days) 5 Cards Shipped: 9/24 Delivered: 9/29 (attempted 9/27 but no package acceptance on weekends) Ordered Received Email: None Card Charged: 10/8 Order Invoiced Email: 10/8 Verification complete Email: 10/22 Grading complete email: 10/31 Shipped Email: Received: