PSA canceling cert #'s

BagwellHOF · 02-20-2025, 10:12 AM

So I have a Nolan Ryan PSA 10 card I bought around 5 years ago on eBay. The card was about $40, so I find it unlikely someone would go to the effort to trim or fake a card that low priced.

I check the certification # again recently on PSA, and was surprised to see it come up as "intentionally DEACTIVATED in the database."

I filled out 2 different online forms requesting to know why this card was "deactivated."

Then after 9 days, I get this reply:

"Hello,

Thank you for submitting your Quality Assurance Request.

Upon further review, I see that you are not the previous submitter of the item as it was last submitted through someone else.

We recommend that you reach out to the eBay seller for further assistance.

We appreciate your understanding.

Andrew C.
Customer Relations Representative
Customer Relations Center"

WTF is this? Has anyone else run into this issue? This is absolutely absurd.

mikejones · 02-20-2025, 10:14 AM

Quote:

Originally Posted by BagwellHOF

So I have a Nolan Ryan PSA 10 card I bought around 5 years ago on eBay.

I check the certification # again recently on PSA, and was surprised to see it come up as "intentionally DEACTIVATED in the database."

I filled out 2 different online forms requesting to know why this card was "deactivated."

Then after 9 days, I get this reply:

"Hello,

Thank you for submitting your Quality Assurance Request.

Upon further review, I see that you are not the previous submitter of the item as it was last submitted through someone else.

We recommend that you reach out to the eBay seller for further assistance.

We appreciate your understanding.

Andrew C.
Customer Relations Representative
Customer Relations Center"

WTF is this? Has anyone else run into this issue? This is absolutely absurd.

It's probably been deemed trimmed or altered by someone. Probably BODA.

Scottish Punk · 02-20-2025, 10:17 AM

Your card was submitted by a known trimmer? That would be my guess. They deactivated a bunch of cards from the same submission. Your card may be trimmed. If it is a 70's Ryan card, chances go up a bunch. I would back track on who you bought it from and see if that account shows up in one of the trimmer threads here.

NYRE2PECT · 02-20-2025, 10:18 AM

Uh-oh.

You might be holding the hot potato.

It probably has been decertified for trimming or some other treatment.

I'd escalate and try Nat Turner. I doubt a coordinator or general office staffer is going to be able to help you.

BagwellHOF · 02-20-2025, 10:25 AM

Updated... Sorry I should have known to preemptively say-

The card isn't even worth enough to be "trimmed."

No one would go to the trouble to fake a card I paid $40 for.

Even if that were the case- Fine, just say it was flagged for that.

They have told me nothing.

mikejones · 02-20-2025, 10:30 AM

Quote:

Originally Posted by BagwellHOF

Updated... Sorry I should have known to preemptively say-

The card isn't even worth enough to be "trimmed."

No one would go to the trouble to fake a card I paid $40 for.

Even if that were the case- Fine, just say it was flagged for that.

They have told me nothing.

What's the card? Someone will do research on it.

NYRE2PECT · 02-20-2025, 10:35 AM

Quote:

Originally Posted by BagwellHOF

Updated... Sorry I should have known to preemptively say-

The card isn't even worth enough to be "trimmed."

No one would go to the trouble to fake a card I paid $40 for.

Even if that were the case- Fine, just say it was flagged for that.

They have told me nothing.

These guys will trim cards for tens of dollars. $2 card sold for $40 x high volume = big profit margins. Don't need anything more than that. 5 years ago the card was probably graded for $8.

BagwellHOF · 02-20-2025, 10:40 AM

Quote:

Originally Posted by NYRE2PECT

These guys will trim cards for tens of dollars. $2 card sold for $40 x high volume = big profit margins. Don't need anything more than that. 5 years ago the card was probably graded for $8.

Sure, anything is possible. Again, fine if that's the case, mark it that way.

Deactivating my card years after I bought it without notice or explanation is as crooked as trimming cards.

Univibes · 02-20-2025, 10:41 AM

Quote:

Originally Posted by BagwellHOF

So I have a Nolan Ryan PSA 10 card I bought around 5 years ago on eBay. The card was about $40, so I find it unlikely someone would go to the effort to trim or fake a card that low priced.

I check the certification # again recently on PSA, and was surprised to see it come up as "intentionally DEACTIVATED in the database."

I filled out 2 different online forms requesting to know why this card was "deactivated."

Then after 9 days, I get this reply:

"Hello,

Thank you for submitting your Quality Assurance Request.

Upon further review, I see that you are not the previous submitter of the item as it was last submitted through someone else.

We recommend that you reach out to the eBay seller for further assistance.

We appreciate your understanding.

Andrew C.
Customer Relations Representative
Customer Relations Center"

WTF is this? Has anyone else run into this issue? This is absolutely absurd.

Sounds like PSA owes you about $40

BagwellHOF · 02-20-2025, 10:45 AM

Quote:

Originally Posted by Univibes

Sounds like PSA owes you about $40

Ha. I'd settle for an explanation.

Cracktoast · 02-20-2025, 11:19 AM

I think after the Luca debacle where it was decertified cracked and then regraded and made it through the system that PSA is going through and cleaning house on anything that looks remotely suspicious.

I have seen a handful of people with the same issue in recent months they bought a card at a show or private sale a few years back and all of a sudden it's decertified.

BagwellHOF · 02-20-2025, 11:25 AM

Quote:

Originally Posted by Cracktoast

I think after the Luca debacle where it was decertified cracked and then regraded and made it through the system that PSA is going through and cleaning house on anything that looks remotely suspicious.

I have seen a handful of people with the same issue in recent months they bought a card at a show or private sale a few years back and all of a sudden it's decertified.

Not familiar with that situation, I'll have to read up on it.

I absolutely want them rooting out the fraud. This feels more like CYA and them just blowing me off.

I absolutely 'loved' PSA's reply of basically- Someone else's problem, go talk to them

Cracktoast · 02-20-2025, 12:29 PM

Quote:

Originally Posted by BagwellHOF

Not familiar with that situation, I'll have to read up on it.

I absolutely want them rooting out the fraud. This feels more like CYA and them just blowing me off.

I absolutely 'loved' PSA's reply of basically- Someone else's problem, go talk to them

NEO CARDS has a really good summary on it

https://youtu.be/pEIKCrS3GaQ?si=dG6Aw1Otti98fSvo

DrSicPkl · 02-20-2025, 01:05 PM

Would love to see what would happen if you re-submitted the card for grading.

jjrpilot · 02-20-2025, 01:29 PM

PSA pop control is out of control!

I kid of course

Big35Hurt · 02-20-2025, 01:50 PM

Quote:

Originally Posted by BagwellHOF

Sure, anything is possible. Again, fine if that's the case, mark it that way.

Deactivating my card years after I bought it without notice or explanation is as crooked as trimming cards.

The lack of explanation is frustrating, sure. But how are they supposed to notify people whose cards are affected? Send a mass communication out all over social media listing all the cards that were decertified?

BagwellHOF · 02-20-2025, 02:08 PM

Quote:

Originally Posted by Big35Hurt

The lack of explanation is frustrating, sure. But how are they supposed to notify people whose cards are affected? Send a mass communication out all over social media listing all the cards that were decertified?

I can think of a number of ways to let customers know. When someone tries to add one of the cards in my registry to theirs, I get a removal notice.

But yea, I actually think they should publish a public list of cards that have been determined to be frauds. Why keep it a secret?

BagwellHOF · 02-20-2025, 02:10 PM

Quote:

Originally Posted by DrSicPkl

Would love to see what would happen if you re-submitted the card for grading.

Funny enough, that is now what they are asking me to do. After I objected to their reply, they now want me to fill out more forms and send the card into them.

They still have not provided any explanation whatsoever.

sportzking · 02-20-2025, 02:24 PM

Wondering if or how many of my PSA cards were deactivated. Never checked or keep up with registry and stuff.

BagwellHOF · 02-20-2025, 02:30 PM

Quote:

Originally Posted by sportzking

Wondering if or how many of my PSA cards were deactivated. Never checked or keep up with registry and stuff.

Exactly.

Do I have to go re-check all my PSA cards now to make sure they haven't been deleted from the registry?

NYRE2PECT · 02-20-2025, 02:42 PM

Quote:

Originally Posted by BagwellHOF

Exactly.

Do I have to go re-check all my PSA cards now to make sure they haven't been deleted from the registry?

I would.

Sent from my iPhone using Tapatalk

vwnut13 · 02-20-2025, 03:03 PM

Never get cheated

BagwellHOF · 02-20-2025, 03:09 PM

Final update- PSA acknowledged they have no idea why the card was removed from the registry. No record or information on it.

Their only solution is basically to get the card re-authenticated.

PLB9eight · 02-20-2025, 03:09 PM

It’s funny because the up charge is for their protection yet they screw up and won’t honor it. Collector Nat complained about this, guess that changed.

Sent from my iPhone using Tapatalk

BagwellHOF · 02-20-2025, 03:18 PM

Quote:

Originally Posted by PLB9eight

It’s funny because the up charge is for their protection yet they screw up and won’t honor it. Collector Nat complained about this, guess that changed.

Sent from my iPhone using Tapatalk

I think they were offering to 're-authenticate' it for free. But they also explicitly said they couldn't even provide an estimate on turn around time.

I decided to decline.

02-20-2025, 10:12 AM	#1
BagwellHOF Member Join Date: Apr 2020 Posts: 87	PSA canceling cert #'s So I have a Nolan Ryan PSA 10 card I bought around 5 years ago on eBay. The card was about $40, so I find it unlikely someone would go to the effort to trim or fake a card that low priced. I check the certification # again recently on PSA, and was surprised to see it come up as "intentionally DEACTIVATED in the database." I filled out 2 different online forms requesting to know why this card was "deactivated." Then after 9 days, I get this reply: "Hello, Thank you for submitting your Quality Assurance Request. Upon further review, I see that you are not the previous submitter of the item as it was last submitted through someone else. We recommend that you reach out to the eBay seller for further assistance. We appreciate your understanding. Andrew C. Customer Relations Representative Customer Relations Center" WTF is this? Has anyone else run into this issue? This is absolutely absurd. Last edited by BagwellHOF; 02-20-2025 at 10:29 AM. Reason: Clarification

02-20-2025, 10:18 AM	#4
NYRE2PECT Member Join Date: Jul 2019 Location: San Antonio Posts: 8,158	Uh-oh. You might be holding the hot potato. It probably has been decertified for trimming or some other treatment. I'd escalate and try Nat Turner. I doubt a coordinator or general office staffer is going to be able to help you. __________________ Primarily retired from collecting, but doing a Greatest Sho-man binder thing. I do love California Angels baseball.

02-20-2025, 10:25 AM	#5
BagwellHOF Member Join Date: Apr 2020 Posts: 87	Updated... Sorry I should have known to preemptively say- The card isn't even worth enough to be "trimmed." No one would go to the trouble to fake a card I paid $40 for. Even if that were the case- Fine, just say it was flagged for that. They have told me nothing. Last edited by BagwellHOF; 02-20-2025 at 10:29 AM. Reason: Clarification

02-20-2025, 01:29 PM	#15
jjrpilot Member Join Date: Oct 2019 Location: USA Posts: 2,311	PSA pop control is out of control! I kid of course __________________ PC: Ichiro - Mahomes - Soto

02-20-2025, 10:17 AM	#3
Scottish Punk Member Join Date: May 2013 Location: Ann Arbor, MI Posts: 9,917 scottishpunk	Your card was submitted by a known trimmer? That would be my guess. They deactivated a bunch of cards from the same submission. Your card may be trimmed. If it is a 70's Ryan card, chances go up a bunch. I would back track on who you bought it from and see if that account shows up in one of the trimmer threads here.

02-20-2025, 11:19 AM	#11
Cracktoast Member Join Date: May 2024 Posts: 1,830	I think after the Luca debacle where it was decertified cracked and then regraded and made it through the system that PSA is going through and cleaning house on anything that looks remotely suspicious. I have seen a handful of people with the same issue in recent months they bought a card at a show or private sale a few years back and all of a sudden it's decertified.

02-20-2025, 01:05 PM	#14
DrSicPkl Member Join Date: Aug 2022 Location: VA Posts: 122 sixfourthreesports22 dmasini	Would love to see what would happen if you re-submitted the card for grading.

02-20-2025, 02:24 PM	#19
sportzking Member Join Date: Oct 2011 Location: Earth :) Posts: 1,205	Wondering if or how many of my PSA cards were deactivated. Never checked or keep up with registry and stuff.

02-20-2025, 03:03 PM	#22
vwnut13 Member Join Date: Jun 2009 Location: Vermont Posts: 6,126	Never get cheated

02-20-2025, 03:09 PM	#23
BagwellHOF Member Join Date: Apr 2020 Posts: 87	Final update- PSA acknowledged they have no idea why the card was removed from the registry. No record or information on it. Their only solution is basically to get the card re-authenticated.

02-20-2025, 03:09 PM	#24
PLB9eight Member Join Date: May 2020 Posts: 1,289	It’s funny because the up charge is for their protection yet they screw up and won’t honor it. Collector Nat complained about this, guess that changed. Sent from my iPhone using Tapatalk