New BGS turnaround time tracker - Page 117

Stackfan · 06-21-2023, 04:21 PM

Quote:

Originally Posted by advan24r

According to west cost BGS rep, base level grading is now at 75 days instead of 60 days. Also, I didn't know the clock starts when they create a job id for it. Otherwise whenever they receive it, it can be a month (like my case) that they already have it in hand but haven't started the job yet.

This is surprising that they haven’t been able to “keep up” with the changes in the hobby after 2-3 years. You would think with somewhat dwindling business/market share, secondary market value, they’d make strides in the right direction, but it’s like 1 step forward , 2 steps back.

MJGOAT23 · 06-21-2023, 06:03 PM

BGS Collectors Special

USPS arrived on 6/20.
BGS acknowledged 6/21.
Email from BGS says the business day turnaround clock starts tomorrow.

At least it didnt sit too long in a mail room.

ChromeGems · 06-22-2023, 02:26 PM

I really hope that’s not the case with the clock starting once a job ID is created because it took them roughly 2 months after receipt to create a job ID. However, the order was invoiced and marked as received/acknowledged on 3/23. My understanding was that they always went by the received date.

DKsportscardsWI · 06-23-2023, 08:32 AM

The email that goes out after they receive your order states that the countdown starts the day after the email is received no matter when the Job ID is created....that's what they say anyways

DKsportscardsWI · 06-23-2023, 08:36 AM

Order Movement

Level: Base
Order Arrived: 4/24/23
JOB ID Created: 6/22/23
Moved to Repository: 6/22/23

rohara99 · 06-23-2023, 11:54 AM

Quote:

Originally Posted by rohara99

BGS: 15 cards @ $18 Collectors Special w/subs (40-60 days)
Order Delivered: 3/21
BGS Logged as Delivered: 3/22
CC Charged: 3/19 (when submitted online)
BGS Invoice Completed & Added to Online BGS Tracker: 3/28
Grades Popped:
Shipped:
Delivered:

BAS: 11 cards (6 with card grades) @ Standard Service
Order Delivered: 3/21
BGS Logged as Delivered: 3/28
CC Charged: Was charged a while back.
Grades Popped: 6/23
Shipped: 6/23
Delivered:

Killed it on my BAS order.... 5/6 that I graded hit Gem Mint 9.5's (as expected). Monster grades on great signed cards, will post pics when they arrive. One thing that does chap my ass is 3/11 auto grades came back a 9, WHEN THEY ARE PERFECT. I hate auto grades, I'm done with them lol. Only started doing them for some resale bump but they're all over the place right now.

Also my PSA dual value order that I mailed the same day is still sitting in research with no end in sight. So BAS is significantly faster then PSA Dual Value right now.

wip328 · 06-28-2023, 09:03 AM

Hi all, just curious when you experience a long delay and no response from their reps, do any of you decide to submit a complaint with BBB? I did that once where I submitted 2 cards for standard grading service back in October 2022 and didn’t get acknowledgment until late February of 2023. They called me also asked that I remove the BBB complaint. I finally received the graded cards back in mid March 2023. I mean if there’s enough BBB complaints out there maybe that will push them a bit to improve their turnaround time. Thoughts?

dribbler · 07-02-2023, 12:35 PM

Order Type: Standard $40
# of cards: 4
Order shipped: 7/3/23
Order delivered: 7/11/23
Order scanned: 7/12/23
Invoiced: 7/18/23
Moved to Repository: 7/20/23
Grades: 8/9/23
20 business days

Dreamy · 07-03-2023, 01:41 PM

Quote:

Originally Posted by rohara99

Killed it on my BAS order.... 5/6 that I graded hit Gem Mint 9.5's (as expected). Monster grades on great signed cards, will post pics when they arrive. One thing that does chap my ass is 3/11 auto grades came back a 9, WHEN THEY ARE PERFECT. I hate auto grades, I'm done with them lol. Only started doing them for some resale bump but they're all over the place right now.

Also my PSA dual value order that I mailed the same day is still sitting in research with no end in sight. So BAS is significantly faster then PSA Dual Value right now.

Has your collectors special been graded yet?

rohara99 · 07-03-2023, 02:39 PM

Quote:

Originally Posted by Dreamy

Has your collectors special been graded yet?

Its has not.

rohara99 · 07-05-2023, 11:14 AM

Quote:

Originally Posted by Dreamy

Has your collectors special been graded yet?

Graded today!

BGS: 15 cards @ $18 Collectors Special w/subs (40-60 days)
Order Delivered: 3/21
BGS Logged as Delivered: 3/22
CC Charged: 3/19 (when submitted online)
BGS Invoice Completed & Added to Online BGS Tracker: 3/28
Grades Popped: 7/5
Shipped:
Delivered:

All my cards are in the pop report... grading was HARSH. Got hammered on centering (as usual).

Anyone every had this happen? Its a $5 PC card... does this mean its altered or something?
EDIT: believe this means it came back altered or minimum size. Literally a $5 card that I wanted slabbed for my PC. Sucks.

Dreamy · 07-05-2023, 02:42 PM

Quote:

Originally Posted by rohara99

Graded today!

BGS: 15 cards @ $18 Collectors Special w/subs (40-60 days)
Order Delivered: 3/21
BGS Logged as Delivered: 3/22
CC Charged: 3/19 (when submitted online)
BGS Invoice Completed & Added to Online BGS Tracker: 3/28
Grades Popped: 7/5
Shipped:
Delivered:

All my cards are in the pop report... grading was HARSH. Got hammered on centering (as usual).

Anyone every had this happen? Its a $5 PC card... does this mean its altered or something?
EDIT: believe this means it came back altered or minimum size. Literally a $5 card that I wanted slabbed for my PC. Sucks.

Nice about time. So your "Received Date" under orders is 3/28 right?

rohara99 · 07-05-2023, 03:10 PM

Quote:

Originally Posted by Dreamy

Nice about time. So your "Received Date" under orders is 3/28 right?

Received Date under orders is 3/21

I was emailed on 3/28 and it said "Your submission has been invoiced, and the grading & verification process has begun."

Dreamy · 07-05-2023, 03:13 PM

Quote:

Originally Posted by rohara99

Received Date under orders is 3/21

I was emailed on 3/28 and it said "Your submission has been invoiced, and the grading & verification process has begun."

Ah gotcha, that's strange that usually happens same day I think.

Looks like a 15 day delay then :/

pokedad561 · 07-06-2023, 10:28 AM

When I received the grades in my email I was pleasantly surprised...but when I opened the package....this is what I found. Any suggestions on how to address this with Beckett? I've emailed them twice and they haven't responded.

dribbler · 07-06-2023, 10:40 AM

Quote:

Originally Posted by pokedad561

When I received the grades in my email I was pleasantly surprised...but when I opened the package....this is what I found. Any suggestions on how to address this with Beckett? I've emailed them twice and they haven't responded.

Well I mean you can give it a nice swing and shake to put it in position, no? Wont hurt the card like it would do a bit in PSA Slab when making it aggressively

rohara99 · 07-06-2023, 11:14 AM

I have 1 slab (out of a couple hundred) that does that. I usually just tap it back into place.

Conversely you could contact Beckett and I'm sure they'll re-slab it for free.

pokedad561 · 07-06-2023, 11:26 AM

Quote:

Originally Posted by rohara99

I have 1 slab (out of a couple hundred) that does that. I usually just tap it back into place.

Conversely you could contact Beckett and I'm sure they'll re-slab it for free.

Just tried tapping it back into place and it worked...my only concern is that it isn't very secure if it's tapped around so easily...but thank you for the help...I thought it was sealed in the position shown in the photograph.

TheTCGenius · 07-06-2023, 12:31 PM

Quote:

Originally Posted by pokedad561

Just tried tapping it back into place and it worked...my only concern is that it isn't very secure if it's tapped around so easily...but thank you for the help...I thought it was sealed in the position shown in the photograph.

message them via instagram or call your rep on the website and they will take care of it for free

gbit412 · 07-06-2023, 12:40 PM

First sub to BGS in a couple years. I have a priority level service order that arrived today, does anyone have a sense of when I should receive the confirmation email that they received it?

Sent from my iPhone using Tapatalk

FrmDaLeftCoast · 07-06-2023, 01:56 PM

Quote:

Originally Posted by gbit412

First sub to BGS in a couple years. I have a priority level service order that arrived today, does anyone have a sense of when I should receive the confirmation email that they received it?

Sent from my iPhone using Tapatalk

IMHO - tomorrow

gbit412 · 07-06-2023, 02:51 PM

Quote:

Originally Posted by FrmDaLeftCoast

IMHO - tomorrow

Thank you

Sent from my iPhone using Tapatalk

auburn35 · 07-06-2023, 05:06 PM

Quote:

Originally Posted by rohara99

Anyone every had this happen? Its a $5 PC card... does this mean its altered or something?
EDIT: believe this means it came back altered or minimum size. Literally a $5 card that I wanted slabbed for my PC. Sucks.

Depending on what you selected on the submission form, altered, counterfeit, minimum size, minimum grade, graded authentic are all possibilities for the zero grade.
Based on what you've shared, these don't seem to apply but failed crossovers/grade bumps could also produce a zero grade.

Baraka · 07-06-2023, 05:10 PM

Quote:

Originally Posted by rohara99

Graded today!

BGS: 15 cards @ $18 Collectors Special w/subs (40-60 days)
Order Delivered: 3/21
BGS Logged as Delivered: 3/22
CC Charged: 3/19 (when submitted online)
BGS Invoice Completed & Added to Online BGS Tracker: 3/28
Grades Popped: 7/5
Shipped:
Delivered:

All my cards are in the pop report... grading was HARSH. Got hammered on centering (as usual).

Anyone every had this happen? Its a $5 PC card... does this mean its altered or something?
EDIT: believe this means it came back altered or minimum size. Literally a $5 card that I wanted slabbed for my PC. Sucks.

Was it autographed?

rohara99 · 07-06-2023, 11:23 PM

It was a raw card. No min grades. No auto.

07-02-2023, 12:35 PM	#2908
dribbler Member Join Date: May 2023 Posts: 59	Order Type: Standard $40 # of cards: 4 Order shipped: 7/3/23 Order delivered: 7/11/23 Order scanned: 7/12/23 Invoiced: 7/18/23 Moved to Repository: 7/20/23 Grades: 8/9/23 20 business days Last edited by dribbler; 08-09-2023 at 12:06 PM.

07-06-2023, 10:28 AM	#2915
pokedad561 Member Join Date: Jun 2023 Posts: 11	Beckett Black Label Issue When I received the grades in my email I was pleasantly surprised...but when I opened the package....this is what I found. Any suggestions on how to address this with Beckett? I've emailed them twice and they haven't responded. Attached Thumbnails

07-06-2023, 12:40 PM	#2920
gbit412 Member Join Date: Dec 2020 Posts: 199 Gbit412	First sub to BGS in a couple years. I have a priority level service order that arrived today, does anyone have a sense of when I should receive the confirmation email that they received it? Sent from my iPhone using Tapatalk __________________ PC --> https://www.flickr.com/gp/192842332@N06/xwJj57

06-21-2023, 06:03 PM	#2902
MJGOAT23 Member Join Date: May 2015 Posts: 2,910 djhoog23	BGS Collectors Special USPS arrived on 6/20. BGS acknowledged 6/21. Email from BGS says the business day turnaround clock starts tomorrow. At least it didnt sit too long in a mail room.

06-22-2023, 02:26 PM	#2903
ChromeGems Member Join Date: Apr 2018 Posts: 52 chrome-gems	I really hope that’s not the case with the clock starting once a job ID is created because it took them roughly 2 months after receipt to create a job ID. However, the order was invoiced and marked as received/acknowledged on 3/23. My understanding was that they always went by the received date.

06-23-2023, 08:32 AM	#2904
DKsportscardsWI Member Join Date: Jul 2020 Posts: 353	The email that goes out after they receive your order states that the countdown starts the day after the email is received no matter when the Job ID is created....that's what they say anyways

06-23-2023, 08:36 AM	#2905
DKsportscardsWI Member Join Date: Jul 2020 Posts: 353	Order Movement Level: Base Order Arrived: 4/24/23 JOB ID Created: 6/22/23 Moved to Repository: 6/22/23

06-28-2023, 09:03 AM	#2907
wip328 Member Join Date: Jun 2023 Posts: 35	Hi all, just curious when you experience a long delay and no response from their reps, do any of you decide to submit a complaint with BBB? I did that once where I submitted 2 cards for standard grading service back in October 2022 and didn’t get acknowledgment until late February of 2023. They called me also asked that I remove the BBB complaint. I finally received the graded cards back in mid March 2023. I mean if there’s enough BBB complaints out there maybe that will push them a bit to improve their turnaround time. Thoughts?

07-06-2023, 11:14 AM	#2917
rohara99 Member Join Date: Sep 2020 Location: Canada, eh! Posts: 985	I have 1 slab (out of a couple hundred) that does that. I usually just tap it back into place. Conversely you could contact Beckett and I'm sure they'll re-slab it for free.

07-06-2023, 11:23 PM	#2925
rohara99 Member Join Date: Sep 2020 Location: Canada, eh! Posts: 985	It was a raw card. No min grades. No auto.