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#51 |
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Member
Join Date: Jul 2013
Posts: 28,059
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You are never entitled to a partial refund even if you were charged more for shipping than you think you should be charged. Contacting a seller respectfully will get you further than Contacting one demanding a refund or you will neg them. That is 2 ebay rule violations that ebay will enforce.
Your only options are leaving feedback which ebay removes often for shipping prices especially when a threat or demand is made to the seller, and post in places like this. Your other option is to hope that seller blocks you as blocking them does not stop you from buying from them Last edited by shrevecity; 01-18-2023 at 02:43 PM. |
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#52 | |
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Member
Join Date: Oct 2022
Location: Orange County
Posts: 1,684
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Do you have any numbers on what your packing supplies cost you? Just curious. Sellers thinking they can pass on the cost of painter's tape and bubble mailers disguising it as "shipping and handling" is next level pathetic. What about the inferior tracking that comes along with a PWE or ESE? I pay $5.15 for USPS First Class and you send in a PWE or ESE -- is that ok? Of course not, yet here you are defending the practice. |
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#53 | |
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I feel like some in this thread are intentionally not understanding the issue so they can present an unrelated stance. If it helps, a more extreme example - if someone has a sports card listed for $200 and the shipping is $25 Overnight FedEx shipping, I buy it for $200 and pay the $25 for FedEx Overnight but it is shipped in a PWE, some people on here think that's ok? If so then I guess there really is nothing else to debate as its just a clear difference in thinking in how eBay should work. Last edited by Joshi City; 01-18-2023 at 03:13 PM. |
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#54 | |
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Member
Join Date: Jul 2013
Posts: 28,059
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Maybe it's because I remember mail order in the 80s and 90s that I don't care how item is shipped as long as I get it as expected. Back the if you bough a single card from a national dealer you could expect an 8 to 12 week turn around and pay 4.95 plus 2 or 3 dollars per extra item. There was no canceling. There were no refunds if it did not arrive or arrived damaged unless you paid extra for insurance. Your example is different because one is over night and one is first class that is a huge difference but I still will have figured it in. If I am going to pay 225.00 for an item. That is all I am paying no matter what shipping is. It can be 200 with 25.00 or 225 with free shipping it's all the same to me. I have made lots if money on auction intentionally overpaying for shipping. An item back in May of last year was listed at auction for 9.99 with a 20.00 shipping. It costs about 5.00 to ship it. I won the auction for 13. And some change plus 20. Listed it for 80.00 with free shipping sold in 2 weeks Read the op it was clearly about price he never said the card arrived late or anything so much that his initial email to the seller was apparently threatening demanding a full refund of shipping or he would leave a neg. This is my issue with the OP. Op claims he politely messaged seller seller tells different based on his feedback response and seeming to be confirmed by the op Last edited by shrevecity; 01-18-2023 at 03:38 PM. |
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#55 | |
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I'm not saying everyone should or would care, probably a lot don't and those margins help sellers make a little extra money. But I also don't think there is anything wrong with being annoyed about it either. Not everyone wants cards shipped PWE, either due to the tracking being inconsistent, taking longer, etc. I think its great eBay has that option, it should just be clear in the listing if that is how its being shipped, that's all. |
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#56 | |
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Join Date: Jul 2013
Posts: 28,059
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#57 | |
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What does inferior tracking have to do with anything, if the onus for lost or misdirected mail is on the seller anyway? What are you going to do with your 1st class service once you get the card? Hang the mailer on your wall? No. The actual services is meaningless. And has no bearing on you once it gets to you. If they listed it as $5.99 Priority, and mailed it ESE, I get the beef. Priority is much faster, and if you paid for a faster service then you get to bitch. ESE items ship as 1st class mail. Ebay calls it eSE, but thats not a real thing to the post office. A 1st class stamp and eSE will get to you at the exact same time as one another. If the seller went too cheap, and dropped a stamp to mail it without tracking. That can only hurt the seller. If the seller used a standard envelope, and the card got ruined. That can only hurt the seller. Nothing, in any of this, effects the buyer. Only the seller is at risk. |
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#58 | |
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Member
Join Date: Sep 2016
Posts: 9,861
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While I agree with some things you are saying, I diverge in terms of this post- it’s not as simple as ‘well you got what you ordered in the end, seller cant be in the wrong’- when the shipping service listed is part of what is advertised to a prospective buyer. Anywhere outside of eBay, say some online store, gives you the option of $8 for economy shipping, or pay $25 for express shipping, and you pay express, then they send it economy anyway- everyone thinks that’s wrong. The seller is the wrong. Not a case of ‘well you got the item in the end either way’. This carries over to eBay- if someone lists a vinyl record with priority mail shipping and cost of $15, then sends it media mail for $3.50, that’s an issue. What you advertise for shipping is part of what buyer thinks they are getting when purchasing. So again it comes down to whether USPS first class for $3.99 corresponds to ESE. I personally think it doesn’t, since even though ESE May technically be first class mail, there is an actual option for ESE to select which the seller didn’t do- somewhat deceptive. I think a lot of people in here are repeating the same thing over and over, including me.
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~~~ '90s trading cards === Golden Era ~~~ Last edited by DynaEtch; 01-18-2023 at 07:34 PM. |
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#59 |
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Member
Join Date: May 2018
Posts: 3,199
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I wonder how many times it has gone the other way for this seller.....where he ended up selling 5+ cards to the same buyer but still kept his shipping at $3.99......or sold a single card for $50+ and still kept the shipping at $3.99. Doesn't matter for the OP, but just a little curious.
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#60 |
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Member
Join Date: Sep 2020
Posts: 2,128
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Is this still going?
I love BO. |
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#61 | |
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#63 |
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Member
Join Date: Jul 2013
Posts: 28,059
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#64 | |
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Gave me a neutral and that was taken off after a phone call as well. |
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#65 | |
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That is your analogy! You didn't get the faster service paid for. What happened here, is just a matter of semantics. As first class and eSE ship at the same speed. There is no harm to the buyer. There was no option to select a better, or more expensive option. And you, as well as others, are leaving out the part of the seller offering free combined shipping. And as the seller stated (which is true) them shipping a lone card order, and a bulk card order, would be different shipping methods and costs. But the seller alone would eat those increased costs. With that, eBay does NOT give the seller the option to prefill shipping methods, depending on how many cards a buyer may or may not order. I cant list within the shipping screen eSE for 1 card. 4 cards priority. 10 cards next day air or whatever. eBay just doesn't allow for that. Those that sell get it. Those that are reasonable people, who saw to and agreed to the shipping cost posted, get it. Those that want to pick a fight over a few bucks and feel entitled to squeeze the seller, waste their own time, and make a public call out over something like this. Will never get it. |
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#66 | |
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So it does go sideways on them. And they do even offer repeat customers half off shipping on their next order as well. So I assume they lose more than they win, but the increase in business from loyal customers makes it worth while. |
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#67 | |||
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The seller took it like a champ. Offer to not only eat the shipping they paid to mail. But offered a full refund (including said shipping) and to eat the shipping back. So many people try to extort money from sellers like this. And this seller is going by the book, and offering to take it back, instead of agreeing to a partial. Which is what the OP was fishing for all along. |
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#68 | |
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Member
Join Date: Jul 2013
Posts: 28,059
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Quote:
OPs feedback left hurts him more than seller. Many sellers screen buyers based on feedback left. If I saw that feedback on a buyer making an offer it would be decline block. Last edited by shrevecity; 01-19-2023 at 09:32 AM. |
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#70 |
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Member
Join Date: Jan 2009
Posts: 53,037
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Did it come with the stand it was pictured with?
__________________
Truly riveting discussion: that’s what your wife/girlfriend/sheep said.
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#71 |
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Banned
Join Date: Jun 2019
Posts: 22,801
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If I’m paying $3.99 for shipping I’m expecting BMWT, especially if it’s not listed as ESE.
If it’s sent ESE, I’ll leave a neg or neutral for bad shipping practices and move on. It’s not that hard. |
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#72 |
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Member
Join Date: Jul 2013
Posts: 28,059
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That's how it should be. If ebay removes it so be it. But messaging the seller demanding a refund is not gonna get you anywhere
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#73 | |
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Member
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Bringing us to the OP, who wanted cash back on the agreed upon shipping and handling. So yes, "So many people try to extort money from sellers like this". Just like I said. You can be rude all you want. It doesn't make your take on all this correct. And if you are this hopped up over a differing opinion on shipping fees, I can only imagine how miserable your life must be. |
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#74 |
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Member
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A lot of this can also be resolved if the message the seller sent the OP was in their item description. Every one of my auctions I copy/paste the same message, which says I will ship with BMWT (along with some other generic information). So buyers know they are paying $4 but are getting the first class package service for that cost. The seller may know what he does is a tiny bit shady or it would be in his item description that the number of cards purchased will impact the shipping method. I just think he is making a calculated risk, assuming (probably correctly) that most buyers won't care/say anything. Not super evil or anything. Just a little dishonest since he could provide that information upfront.
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#75 |
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Member
Join Date: Jan 2015
Location: fresno
Posts: 5,306
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I had a seller charge me $2.99 for shipping. The package came and it cost the seller $4.95 to ship based on the label. I was pissed and contacted the seller and demanded that I send him a refund for the cost of shipping. He refused and has since reported me to ebay and blocked me. I cant buy from this seller anymore.
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Why the hell are you buying Siemian stuff. Dude is done, can't you tell I'm trying to get rid of him because he'll never be our starting QB again.... Last edited by mikejones; 01-19-2023 at 02:14 PM. |
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