eBay seller yourcardconnection2010 shipping cost ordeal

[rjp087]

Purchased a card on 01/03 with Standard Shipping. Total was $22.66 including $3.99 for that service.

Tracking number provided by seller indicated that seller used eBay standard envelope to ship the card. Delivery confirmed--seller paid $0.57 for shipping.

I messaged the seller politely for a refund on cost of shipping and I was sent this message in response:

Hello,

Let me first start by making it clear, I will give you a return shipping label so you can send the card back if you feel cheated on how I do business. I charge a flat rate as my listing says and that means that you can win as many cards in a week as you want all for 3.99. My cost to ship is around $4.50, so I lose on most purchases. You only purchased 1 card, so my stated shipping price in my listing is exactly what I charged you. I do cut my shipping price in half for repeat customer's after their first purchase, so if you buy another item and the total is under $20.00, your shipping drops to 1.99 instead of 3.99. I hope this helps clear up things...

Tommy

Neutral feedback left for trying to justify pocketing $3.50 on shipping every time they ship a single card. The amount of money involved didn't justify a negative in my opinion.

I was pretty surprised to find that nobody else has had this issue with this seller.

[CanadianKid]

I was pretty surprised to find that nobody else has had this issue with this seller.

I am a bit confused, you knew the shipping rate and agreed, later finding out he pocketed $3.42? He replied as seen above that he would have shipped as many as you purchased for the same price and mentions that in his listing but you bought just 1 card.

What am I missing

[rjp087]

Originally Posted by CanadianKid

I am a bit confused, you knew the shipping rate and agreed, later finding out he pocketed $3.42? He replied as seen above that he would have shipped as many as you purchased for the same price and mentions that in his listing but you bought just 1 card.

What am I missing

Yes, I wasn't 100% sure until the card arrived how much he pocketed. What I took from his message is that he charges $3.99 flat and then uses whatever shipping option he sees fit for a particular card just in case any potential buyers purchase more than one card.

I purchased and paid for standard shipping and didn't receive that service. He doesn't get to pocket the difference just because I only bought one card.

[CanadianKid]

He charges 3.99 regardless of how many cards for standard shipping, you didnt receive standard shipping is what you are saying?

[DynaEtch]

Did you respond telling him the cost to ship this wasnt $4.50, as he is falsely telling you in that message.

I can see the other side as well, that you bought it knowing the shipping price, yada yada. However, it is indeed a bit misleading. $3.99 for ESE is misleading. If you click on the shipping method is says 'Standard Shipping (USPS first class)'. There will be people who will claim this *could* mean ESE as technically it's first class mail (I believe- unless Im mistaken about this terminology). However, there is literally an option in the drop down menu saying 'Ebay Standard Envelope', which the seller did not select here, and to me, Standard Shipping(USPS first class) with $3.99 cost means first class bubble mailer or box shipping.

[Grid]

I hate ebay buyers.

Seller lists an item with $3.99 shipping. They don't claim that's for 1st class. They dont claim that's for priority. They clearly state "Standard". Standard post is the lowest rate of postage that the USPS offers. Feel free to google that, and "Standard" has been a shipping method on ebay since day one.

Buyer sees the cost for Shipping & Handling, agrees to it. Then wants to pick a fight.

Why anyone would feel entitled to the exact difference in paid shipping, always makes me laugh. Shipping is just that. The cost of post + supplies. IE, what it cost to get something mailed out. Envelopes, top loaders, team bags, tape or anything else used to ship is not free.

Handling, the other end of the fee, is whatever a seller feels their time and effort is worth. In the case of this seller, they are hedging all costs of their listings. Like they said, $3.99 might be a loss on some (as they combine) and a gain on others (if you sold just 1).

Now the seller is being called out, because someone who knew the costs going in didn't get $3.00 back. Where as most buyers just take the cost of shipping into account, for the amount they want to spend. Blowout, you are beautiful. Dont ever change!

[Bosoxfan5990]

Originally Posted by Grid

I hate ebay buyers.

Seller lists an item with $3.99 shipping. They don't claim that's for 1st class. They dont claim that's for priority. They clearly state "Standard". Standard post is the lowest rate of postage that the USPS offers. Feel free to google that, and "Standard" has been a shipping method on ebay since day one.

Buyer sees the cost for Shipping & Handling, agrees to it. Then wants to pick a fight.

Why anyone would feel entitled to the exact difference in paid shipping, always makes me laugh. Shipping is just that. The cost of post + supplies. IE, what it cost to get something mailed out. Envelopes, top loaders, team bags, tape or anything else used to ship is not free.

Handling, the other end of the fee, is whatever a seller feels their time and effort is worth. In the case of this seller, they are hedging all costs of their listings. Like they said, $3.99 might be a loss on some (as they combine) and a gain on others (if you sold just 1).

Now the seller is being called out, because someone who knew the costs going in didn't get $3.00 back. Where as most buyers just take the cost of shipping into account, for the amount they want to spend. Blowout, you are beautiful. Dont ever change!

The issue is that there is a specific choice for ESE in the shipping options.

If a seller has "Standard" or "USPS First Class" listed as their shipping method, I would assume I'm not getting a card sent via ESE because the seller would've had ESE listed as the shipping method.

[DynaEtch]

Originally Posted by Grid

I hate ebay buyers.

Seller lists an item with $3.99 shipping. They don't claim that's for 1st class. They dont claim that's for priority. They clearly state "Standard". Standard post is the lowest rate of postage that the USPS offers. Feel free to google that, and "Standard" has been a shipping method on ebay since day one.

Buyer sees the cost for Shipping & Handling, agrees to it. Then wants to pick a fight.

Why anyone would feel entitled to the exact difference in paid shipping, always makes me laugh. Shipping is just that. The cost of post + supplies. IE, what it cost to get something mailed out. Envelopes, top loaders, team bags, tape or anything else used to ship is not free.

Handling, the other end of the fee, is whatever a seller feels their time and effort is worth. In the case of this seller, they are hedging all costs of their listings. Like they said, $3.99 might be a loss on some (as they combine) and a gain on others (if you sold just 1).

Now the seller is being called out, because someone who knew the costs going in didn't get $3.00 back. Where as most buyers just take the cost of shipping into account, for the amount they want to spend. Blowout, you are beautiful. Dont ever change!

It does say 1st class, click on the shipping details on the item page. Says 'Standard shipping (USPS First Class)'.

I agree with the people saying buyer knows what they are getting into/paying but.....seller does need to ship the way as advertised. For example, if seller X sells an expensive vinyl record and lists priority mail shipping for $10, but then sends the record media mail for $3.50, the seller is actually in the wrong there. Not a case of 'well buyer knew they were paying $10 shipping and agreed to purchase'- because they thought they were getting priority shipping.

In this case, it depends on whether someone considers 'Standard Shipping (USPS 1st class)' as standard envelope or not. While again technically there is an argument it could be considered that, since there is an actual option for Ebay Standard Envelope in the drop down menu, I do not personally consider this to be ebay standard envelope.

[Bosoxfan5990]

Originally Posted by DynaEtch

It does say 1st class, click on the shipping details on the item page. Says 'Standard shipping (USPS First Class)'.

I agree with the people saying buyer knows what they are getting into/paying but.....seller does need to ship the way as advertised. For example, if seller X sells an expensive vinyl record and lists priority mail shipping for $10, but then the item is sent media mail for $3.50, then seller is actually in the wrong there. Not a case of 'well buyer knew they were paying $10 shipping and agreed to purchase'- because they thought they were getting priority shipping.

In this case, it depends on whether someone considers 'Standard Shipping (USPS 1st class)' as standard envelope or not. While again technically there is an argument it could be considered that, since there is an actual option for Ebay Standard Envelope in the drop down menu, I do not personally consider this to be ebay standard envelope.

I 100% agree with this, due to the availability of ESE as a separate shipping option.

[hche]

According to eBay, for using ESE, seller should "select eBay standard envelope under the shipping section". So technically, the seller did not ship as advertised.

https://www.ebay.com/help/selling/sh...velope?id=5308

[Grid]

I can tell not many people sell a lot in these replies. Listings often go up as a template. Or you just "list another like". And that drags over the same selected shipping.

And once more in this sellers defense, since he combines shipping for free, there is no perfect option to pick for each listing. You cant select ESE if you buy one card. First Class if you buy 5 cards. Priority if you buy 10 cards ETC.

Buyer sees the flat rate for shipping, buyer gets the card as promised in stated condition. I dont see why a call out is needed.

When I buy on ebay, I gravitate to sellers that have clear combine shipping called out. When additional cards ship free, that is even better. But at the end of the day, if I am willing to pay $25 for a card. I dont care if its $25 + $0 shipping, $20 + $5 shipping. Or $5 + $20 shipping. Its $25 bucks.

And if I knew that when I bought it, it is dishonest to go back later to squeeze a few bucks out of the seller.

[Bosoxfan5990]

Originally Posted by Grid

I can tell not many people sell a lot in these replies. Listings often go up as a template. Or you just "list another like". And that drags over the same selected shipping.

And once more in this sellers defense, since he combines shipping for free, there is no perfect option to pick for each listing. You cant select ESE if you buy one card. First Class if you buy 5 cards. Priority if you buy 10 cards ETC.

Buyer sees the flat rate for shipping, buyer gets the card as promised in stated condition. I dont see why a call out is needed.

When I buy on ebay, I gravitate to sellers that have clear combine shipping called out. When additional cards ship free, that is even better. But at the end of the day, if I am willing to pay $25 for a card. I dont care if its $25 + $0 shipping, $20 + $5 shipping. Or $5 + $20 shipping. Its $25 bucks.

And if I knew that when I bought it, it is dishonest to go back later to squeeze a few bucks out of the seller.

I sell often. I currently have over 1,500 listings on my eBay store.

Most are ESE shipping. All my ESE listings are listed with a price and free shipping. If a buyer purchases more than 4 cards (or goes over the $20 threshold), I upgrade them to a BMWT USPS First Class for free, as my shipping cost nets out to around the same amount for 5+ separate $0.81 shipping charges as it does for BMWT USPS First Class Shipping.

Anything that's too thick for ESE or single cards $20+ are listed with BMWT USPS First Class Shipping with a $4.49 charge.

[shrevecity]

Eay would likely remove that neutral if they get the right rep as you asked for a partial refund without wanting to return the item. That is a violation fot he Abusive Buyer policy.

Not saying the seller is right he should be using the ESE but they are technically first class too. So its really a gray area. I state ESE in all my listings even ones I know will sell for more than 20.00. I also only charge 1.50 regardless of how much it costs me to ship.

Most non card items I have standard shipping so it keeps it open to me how I want to ship. If its a large item sometimes UPS is cheapest other times its fed ex Have seen cases where media mail is more expensive than priority.

[cholodolo]

Are we talking about a lot of money? No.

Does the seller 100% know what he is doing? Yes.

That's a shocking message to send back instead of say, "my bad, here's the $2 bucks" or whatever.

Originally Posted by Grid

I hate ebay buyers.

Seller lists an item with $3.99 shipping. They don't claim that's for 1st class. They dont claim that's for priority. They clearly state "Standard". Standard post is the lowest rate of postage that the USPS offers. Feel free to google that, and "Standard" has been a shipping method on ebay since day one.

Buyer sees the cost for Shipping & Handling, agrees to it. Then wants to pick a fight.

Why anyone would feel entitled to the exact difference in paid shipping, always makes me laugh. Shipping is just that. The cost of post + supplies. IE, what it cost to get something mailed out. Envelopes, top loaders, team bags, tape or anything else used to ship is not free.

Handling, the other end of the fee, is whatever a seller feels their time and effort is worth. In the case of this seller, they are hedging all costs of their listings. Like they said, $3.99 might be a loss on some (as they combine) and a gain on others (if you sold just 1).

Now the seller is being called out, because someone who knew the costs going in didn't get $3.00 back. Where as most buyers just take the cost of shipping into account, for the amount they want to spend. Blowout, you are beautiful. Dont ever change!

That's a lot of words to say you agree with sellers doing stupid and shady stuff like this.

The fact you typed out the bolded...wow. Take it easy, Mr. Bezos selling cards on eBay.

[rjp087]

Originally Posted by cholodolo

Are we talking about a lot of money? No.

Does the seller 100% know what he is doing? Yes.

That's a shocking message to send back instead of say, "my bad, here's the $2 bucks" or whatever.




That's a lot of words to say you agree with sellers doing stupid and shady stuff like this.

The fact you typed out the bolded...wow. Take it easy, Mr. Bezos selling cads on eBay.

I feel less crazy because of you, so thanks. I don't know why it's so hard to understand I'm not going to roll over on $3.50 in this scenario. Standard Shipping is UPS, FedEX or USPS First Class as per eBay; if there was some kind of error on my part in explaining what happened I do apologize. I can see how there could be some confusion with Standard Shipping vs Standard Envelope.

I guess I should make it known that I didn't know the seller was going to use eBay standard envelope? I only realized this after I received the tracking number. Also, the only text in this seller's listings that describe his "shipping service" is, "SHIPPING IS $3.99 UNLIMITED WINS", but the shipping method in the listing in question was not set to Ebay Standard Envelope. Had it been, I would not have bought the card, because $3.99 for eBay standard envelope is insane. There seems to be a misconception that I was aware of what the seller was going to do and planned on taking advantage of this after receiving the card, which is not the case at all.

IMO this completely warranted a neutral.

[tonedef2oo8]

Originally Posted by CanadianKid

I am a bit confused, you knew the shipping rate and agreed, later finding out he pocketed $3.42? He replied as seen above that he would have shipped as many as you purchased for the same price and mentions that in his listing but you bought just 1 card.

What am I missing

You’re confused on how he paid for one service and got a far less one? You must confuse often.

Would you be confused if you bought a name brand bag and got a plastic shopping bag also but only found out when it got to you?

[tonedef2oo8]

Originally Posted by Grid

I hate ebay buyers.

Seller lists an item with $3.99 shipping. They don't claim that's for 1st class. They dont claim that's for priority. They clearly state "Standard". Standard post is the lowest rate of postage that the USPS offers. Feel free to google that, and "Standard" has been a shipping method on ebay since day one.

Buyer sees the cost for Shipping & Handling, agrees to it. Then wants to pick a fight.

Why anyone would feel entitled to the exact difference in paid shipping, always makes me laugh. Shipping is just that. The cost of post + supplies. IE, what it cost to get something mailed out. Envelopes, top loaders, team bags, tape or anything else used to ship is not free.

Handling, the other end of the fee, is whatever a seller feels their time and effort is worth. In the case of this seller, they are hedging all costs of their listings. Like they said, $3.99 might be a loss on some (as they combine) and a gain on others (if you sold just 1).

Now the seller is being called out, because someone who knew the costs going in didn't get $3.00 back. Where as most buyers just take the cost of shipping into account, for the amount they want to spend. Blowout, you are beautiful. Dont ever change!

How does it feel to know you typed all that and it’s against eBay’s rules? Your supplies and handeling is NOT supposed to be charged for. And that’s according to eBay. Not some banana trying to pinch every last penny making excuses the entire way.


Want to know how you’re full of it. Go ahead and post a list of how much it costs. And make sure you put the buy in bulk price not the inflated price of one bubble mailer and the infamous 2.00 top loader. And remember you’re only allowed to charge the exact amount not gas tolls and all the added stuff you bananas love to try to use to justify this. Also remember you save from printing at home and shipping there. I know I know you have no printer and the post office is 800 miles away uphill on a hill of ice.

[shrevecity]

Ebay clearly states a seller can charge handling costs and that it can include any supplies used to package that item to get it to the buyer so things like top loaders and penny sleeves can be included in that, sicce these items are used in packing of a card..

https://www.ebay.com/help/member-beh...docId=HELP1562

Only include shipping charges that are actually incurred and are related to the cost of shipping and handling the items being delivered:

Actual cost paid to the shipping service

Handling costs, including the cost of packaging materials and insurance

The actual cost of delivery confirmation or extra services, such as certificate of mailing, certified mail, collect delivery, delivery confirmation, registered mail, restricted delivery, return receipt, signature confirmation, special handling, or similar services



Now time and all that is debatable but look at some of the big sellers out there I guarantee they are adding employee salaries into their handling costs virtuallly any Ebay seller who has employees will do so and end of day Ebay does not care anymore. That is why they started charging fees to S&H and why the Shipping and Handling cost DSR was the first one Ebay dropped as being counted against sellers Of course now DSRs do not affect sellers at all, back in 2015 or so they did and Ebay decided that if the costs is clearly stated then the buyer has really no reason reason to complain about it after the fact.

This link also says you cannot use a slower service than stated in the listing like swapping first class for media or priority for first class. The debate here is in the wording the ESE is still FIRST CLASS so its not really swapping for a slower method its swapping for a cheaper method

[CanadianKid]

Originally Posted by tonedef2oo8

You’re confused on how he paid for one service and got a far less one? You must confuse often.

Would you be confused if you bought a name brand bag and got a plastic shopping bag also but only found out when it got to you?

Sometimes people use terms or words but with differing meanings and or ways to make a point. The apparent fact you fail to comprehend or determine when this happens is not my fault.

I would debate the topic at hand with you but when you start with insults I kind of shut down.

Have a great day

[chiefsncards275]

Did the card get to you safe and sound? If yes would you mind sharing your eBay ID?


Sent from my iPhone using Tapatalk

[cholodolo]

Originally Posted by rjp087

I feel less crazy because of you, so thanks. I don't know why it's so hard to understand I'm not going to roll over on $3.50 in this scenario. Standard Shipping is UPS, FedEX or USPS First Class as per eBay; if there was some kind of error on my part in explaining what happened I do apologize. I can see how there could be some confusion with Standard Shipping vs Standard Envelope.

I guess I should make it known that I didn't know the seller was going to use eBay standard envelope? I only realized this after I received the tracking number. Also, the only text in this seller's listings that describe his "shipping service" is, "SHIPPING IS $3.99 UNLIMITED WINS", but the shipping method in the listing in question was not set to Ebay Standard Envelope. Had it been, I would not have bought the card, because $3.99 for eBay standard envelope is insane. There seems to be a misconception that I was aware of what the seller was going to do and planned on taking advantage of this after receiving the card, which is not the case at all.

IMO this completely warranted a neutral.

No my friend, you are not the crazy one. Some of these "old school " or "good ol' boy" sellers are insane.

I had a huge seller (by volume) do this on some 1953 Bowman US Navy cards. I reached out immediately when I saw ESUS, not because of the money, but because of the inferior tracking. I wouldn't have paid $4 for USPS First Class to have it PWE. They aren't expensive cards (sub $20), but they are tough to find in decent condition.

He was cool about it, apologized, and sent back $2 bucks or whatever.

He (your seller) deserved the neutral for the crappy message he sent back. Laughable.

Originally Posted by shrevecity

This link also says you cannot use a slower service than stated in the listing like swapping first class for media or priority for first class. The debate here is in the wording the ESE is still FIRST CLASS so its not really swapping for a slower method its swapping for a cheaper method

No, there is actually no debate or confusion. Only scuzzy good ol' boy sellers who want to try and shoehorn some justification for being penny pinchers.

US $0.99 Standard Shipping (eBay Standard Envelope for Trading Cards, Stamps, Postcards & Coins up to $20)

US $3.99 Standard Shipping (USPS First Class®)

And yes, they did swap for a slower method as ESUS (or a stamp) is not the same as USPS First Class.

[valleynuckfan]

Shipping from Canada we don't get any of the perks that US based sellers do with ebay like standard envelope or 75 cent tracked PWE or $4 GSP to Kentucky and what have you.
I ship untracked with a flat rate cost that sometimes ends up costing a Canadian buyer a little more and a US buyer a little less than actual. And I assume all the risk to compete with lower US postal rates. And every single time a buyer claims Item Not Received it's from a lower priced sale that was sent with no tracking which is remarkable considering probably at least 80% of my items are shipped tracked. Never had a tracked item not show up.
To track a package same thing a flat rate depending upon the value and size of the item that is a little more using Tracked Packet to the US or a little less using Registered within Canada.
Once had a guy in Ontario leave me positive FB with the message 'Shipping too high' for a $125 card sent Registered. I charged $13 and actual postage was about $11 or so, let alone materials and time to go to the P.O.
If buyers don't like it then don't buy and cry later.

[shrevecity]

Originally Posted by cholodolo

And yes, they did swap for a slower method as ESUS (or a stamp) is not the same as USPS First Class.

Clearly states on the ESE label first class mail. I find these arrive to most buyers faster than First Class Parcel which is what the first class on bubble mailers are. Regular 60 cents stamps are FIRST CLASS.




I have never said the seller was right but he did not really swap the class. A class swap would be stating first class and shipping media or priority to First Class(even though priority is usually as fast as First Class in reality).

[Bosoxfan5990]

Originally Posted by shrevecity

Clearly states on the ESE label first class mail. I find these arrive to most buyers faster than First Class Parcel which is what the first class on bubble mailers are. Regular 60 cents stamps are FIRST CLASS.

Attachment 532926


I have never said the seller was right but he did not really swap the class. A class swap would be stating first class and shipping media or priority to First Class(even though priority is usually as fast as First Class in reality).

There is a specific option to choose for ESE, even if it is First Class Mail. That's where this argument loses steam. Prior to implementation of ESE, if the seller stated USPS First Class for $3.99 and sent PWE with a stamp, this argument would hold more water.

[Bosoxfan5990]

Originally Posted by chiefsncards275

Did the card get to you safe and sound? If yes would you mind sharing your eBay ID?


Sent from my iPhone using Tapatalk

There are many reasons on BO to ask for an OPs eBay ID. This isn't one of them.