Received Panini Package with tape sealed broken and packs stolen...advise?

lethalray · 05-01-2022, 02:54 PM

Hello guys -
I tried to perform a search for this with no luck...I ordered a 2021 Prizm Draft Picks baseball box, I saw the package was delivered by FedEx and left at my door (no sig required) but upon grabbing it the sealed tape was clearly tampered with and resealed. I recorded opening it (prob does nothing) and sure enough, they took the cards and left the empty box.

My question is, do I contact Panini first or FexEx for this? Any help is much appreciated!

https://imgur.com/VbBNogJ
https://imgur.com/RUHKS06

clocsta2323 · 05-01-2022, 02:58 PM

Quote:

Originally Posted by lethalray

Hello guys -
I tried to perform a search for this with no luck...I ordered a 2021 Prizm Draft Picks baseball box, I saw the package was delivered by FedEx and left at my door (no sig required) but upon grabbing it the sealed tape was clearly tampered with and resealed. I recorded opening it (prob does nothing) and sure enough, they took the cards and left the empty box.

My question is, do I contact Panini first or FexEx for this? Any help is much appreciated!

https://imgur.com/VbBNogJ
https://imgur.com/RUHKS06

You're probably out of luck. Not saying it didn't happen but that's a tough sell.

lethalray · 05-01-2022, 03:01 PM

Quote:

Originally Posted by clocsta2323

You're probably out of luck. Not saying it didn't happen but that's a tough sell.

Yeah, figured as much, I can see how FedEx employees can get away with this when no sig is required. Sucks.

OneSickDegen · 05-01-2022, 03:02 PM

You should immediately contact both.

"you miss 100% of the shots you don't take." - Michael Jordan

OneSickDegen · 05-01-2022, 03:03 PM

I see you live in So Cal. I'm surprised you even had the package show up at all.

RL 1953 · 05-01-2022, 03:45 PM

Fedex keeps getting worse.

I have read that PSA has been refusing a lot of Fedex packages that look like they may have been tampered with.

Eric1285 · 05-01-2022, 04:45 PM

Quote:

Originally Posted by OneSickDegen

I see you live in So Cal. I'm surprised you even had the package show up at all.

Wasn't there recently a bunch of SoCal folks (more LA area I think) who had Topps boxes torn open and packs opened? All were from FedEx...I think there were some folks talking about it in the 582 Montgomery thread.

All I know is the FedEx ground driver for our neighborhood frequently has someone following him to steal packages. No idea if they're working together or not, but the driver basically leaves packages on the sidewalk. Lost $1000 in packages in one day and they won't do anything about it.

oldgoldy97 · 05-01-2022, 04:49 PM

Needing a sig isn’t a deterrent from someone opening the package and pilfering it.

Contact Panini. They need to put a claim in since they are the shipper.

OneSickDegen · 05-01-2022, 04:51 PM

Quote:

Originally Posted by Eric1285

All I know is the FedEx ground driver for our neighborhood frequently has someone following him to steal packages. No idea if they're working together or not, but the driver basically leaves packages on the sidewalk. Lost $1000 in packages in one day and they won't do anything about it.

Yeah California is a joke. Vegas, where I live, isn't far behind. I have had porch pirates steal a couple target shipments in the past, so I just got a box at the UPS store and haven't had any issues since. But if the carrier is complicit, that's a whole different story.

lethalray · 05-01-2022, 10:06 PM

Quote:

Originally Posted by oldgoldy97

Needing a sig isn’t a deterrent from someone opening the package and pilfering it.

Contact Panini. They need to put a claim in since they are the shipper.

Appreciate the help on this, I'm going to take that route and see if I ever hear back from them.

Archimedes · 05-01-2022, 10:31 PM

Quote:

Originally Posted by Eric1285

Wasn't there recently a bunch of SoCal folks (more LA area I think) who had Topps boxes torn open and packs opened? All were from FedEx...I think there were some folks talking about it in the 582 Montgomery thread.

All I know is the FedEx ground driver for our neighborhood frequently has someone following him to steal packages. No idea if they're working together or not, but the driver basically leaves packages on the sidewalk. Lost $1000 in packages in one day and they won't do anything about it.

Yeah, apparently there's a known Fedex problem in Socal. Look in the Montgomery Club thread and definitely call them.

lethalray · 05-01-2022, 11:00 PM

Quote:

Originally Posted by Archimedes

Yeah, apparently there's a known Fedex problem in Socal. Look in the Montgomery Club thread and definitely call them.

Thanks for this, I'm going to call them tomorrow but I get a feeling Panini never responds.

Pacmeyer · 05-02-2022, 07:44 AM

Quote:

Originally Posted by OneSickDegen

Yeah California is a joke. Vegas, where I live, isn't far behind. I have had porch pirates steal a couple target shipments in the past, so I just got a box at the UPS store and haven't had any issues since. But if the carrier is complicit, that's a whole different story.

Package theft is obviously a problem across the country, so try not to turn yet another thread into an excuse to bash an entire state.

OneSickDegen · 05-02-2022, 08:13 AM

Quote:

Originally Posted by Pacmeyer

Package theft is obviously a problem across the country, so try not to turn yet another thread into an excuse to bash an entire state.

LMFAO what a homer lapdog. This is the same state where the cretins rob trains of all the Amazon wares. I am 100% sure "California is a joke" is an accurate statement. The people flee the state to move to Vegas en mass, not the other way around.

premium1981 · 05-02-2022, 08:49 AM

Facts are facts, even if some don't want to hear it.

Pacmeyer · 05-02-2022, 08:53 AM

Quote:

Originally Posted by OneSickDegen

LMFAO what a homer lapdog. This is the same state where the cretins rob trains of all the Amazon wares. I am 100% sure "California is a joke" is an accurate statement. The people flee the state to move to Vegas en mass, not the other way around.

Am I supposed to know what "homer lapdog" means?

Nice job derailing a simple lost package thread into a political rant. You know, there's an OT forum for that.

BTW I receive ALL of my card packages just fine, even those clearly marked with names of hobby shops and card companies.

Pacmeyer · 05-02-2022, 08:58 AM

Quote:

Originally Posted by premium1981

Facts are facts, even if some don't want to hear it.

No problems with my Fedex packages. The political stuff you can argue in the OT forum.

OneSickDegen · 05-02-2022, 08:58 AM

Quote:

Originally Posted by Pacmeyer

BTW I receive ALL of my card packages just fine, even those clearly marked with names of hobby shops and card companies.

Anecdotal

mc1 · 05-02-2022, 09:03 AM

Quote:

Originally Posted by Pacmeyer

Am I supposed to know what "homer lapdog" means?

Nice job derailing a simple lost package thread into a political rant. You know, there's an OT forum for that.

BTW I receive ALL of my card packages just fine, even those clearly marked with names of hobby shops and card companies.

Happens everywhere. In the 10 years Ive been selling Ive only had packages lost/stolen in Delaware and Colorado.

Google FedEx news of stolen packages and see a whole list of thefts across the country. From their Hub in Memphis to The East coast and back. Actual hub employees, drivers and porch thieves. Going back years and years.

Pacmeyer · 05-02-2022, 09:04 AM

Quote:

Originally Posted by OneSickDegen

Anecdotal

You referred to something others posted in another thread that you have no personal knowledge of or experience with... yup, so much more reliable.

OneSickDegen · 05-02-2022, 10:09 AM

Quote:

Originally Posted by Pacmeyer

You referred to something others posted in another thread that you have no personal knowledge of or experience with... yup, so much more reliable.

I love you lets be frens

soicanbefree · 05-02-2022, 10:32 AM

I had a BGS 9.5 Juan Soto Gatorade stolen from a package.

The thief replaced it with a 2020 bowman chrome x Anthony Kay.

jetcollectibles · 05-02-2022, 10:45 AM

I wouldn't waste time contacting Fedex. From my experiences, they won't be able to do anything and will ask you to contact the sender to file a claim. I've tried multiple times to file one myself since I know there's zero chance I'll be able to get Panini to answer a call much less file a claim and Fedex won't allow it.

lethalray · 05-02-2022, 10:54 AM

Quote:

Originally Posted by jetcollectibles

I wouldn't waste time contacting Fedex. From my experiences, they won't be able to do anything and will ask you to contact the sender to file a claim. I've tried multiple times to file one myself since I know there's zero chance I'll be able to get Panini to answer a call much less file a claim and Fedex won't allow it.

I appreciate it, others have said the same. I was able to talk to someone at Panini (onlinesales) this am and they mentioned this has been happening multiple times over the past two months, only in California...really sucks. They opened a case with FedEx and said it should be resolved.

fakeamerican1 · 05-02-2022, 12:55 PM

Quote:

Originally Posted by lethalray

I appreciate it, others have said the same. I was able to talk to someone at Panini (onlinesales) this am and they mentioned this has been happening multiple times over the past two months, only in California...really sucks. They opened a case with FedEx and said it should be resolved.

did Panini refund you or send you a replacement?

05-01-2022, 02:54 PM	#1
lethalray Member Join Date: Oct 2019 Location: So Cal Posts: 393 lethalray16	Received Panini Package with tape sealed broken and packs stolen...advise? Hello guys - I tried to perform a search for this with no luck...I ordered a 2021 Prizm Draft Picks baseball box, I saw the package was delivered by FedEx and left at my door (no sig required) but upon grabbing it the sealed tape was clearly tampered with and resealed. I recorded opening it (prob does nothing) and sure enough, they took the cards and left the empty box. My question is, do I contact Panini first or FexEx for this? Any help is much appreciated! https://imgur.com/VbBNogJ https://imgur.com/RUHKS06

05-01-2022, 04:49 PM	#8
oldgoldy97 Member Join Date: Jan 2009 Posts: 53,869	Needing a sig isn’t a deterrent from someone opening the package and pilfering it. Contact Panini. They need to put a claim in since they are the shipper. __________________ Truly riveting discussion: that’s what your wife/girlfriend/sheep said.

05-01-2022, 03:02 PM	#4
OneSickDegen Member Join Date: Jun 2021 Location: KCMO -> LV Posts: 1,467	You should immediately contact both. "you miss 100% of the shots you don't take." - Michael Jordan

05-01-2022, 03:03 PM	#5
OneSickDegen Member Join Date: Jun 2021 Location: KCMO -> LV Posts: 1,467	I see you live in So Cal. I'm surprised you even had the package show up at all.

05-01-2022, 03:45 PM	#6
RL 1953 Member Join Date: Aug 2019 Location: Michigan Posts: 980	Fedex keeps getting worse. I have read that PSA has been refusing a lot of Fedex packages that look like they may have been tampered with.

05-02-2022, 08:49 AM	#15
premium1981 Member Join Date: Oct 2007 Location: North Carolina Posts: 11,883	Facts are facts, even if some don't want to hear it.

05-02-2022, 10:32 AM	#22
soicanbefree Member Join Date: Mar 2020 Posts: 727	I had a BGS 9.5 Juan Soto Gatorade stolen from a package. The thief replaced it with a 2020 bowman chrome x Anthony Kay.

05-02-2022, 10:45 AM	#23
jetcollectibles Member Join Date: Apr 2020 Location: Pelham, AL Posts: 593 jetcollectibles	I wouldn't waste time contacting Fedex. From my experiences, they won't be able to do anything and will ask you to contact the sender to file a claim. I've tried multiple times to file one myself since I know there's zero chance I'll be able to get Panini to answer a call much less file a claim and Fedex won't allow it.