PSA Rejecting Promotional and Sample Cards?--2/2022 Economy Order

HalfNipponese · 03-23-2022, 11:21 AM

So I've been going back and forth with PSA on getting a couple promo cards graded. This is the response:

Thank you for submitting your request to the Customer Request Center.

I do see that you provided a comc link, tcdb and a pop report from SGC. Comc is a "for sale" site, and SGC population is not relevant to PSA's own grading standards. Trading card does have a checklist of the cards in the set, and also recognizes that these are pre-production issues.

Because these are pre-production samples, and were not intended by the publisher to be released to the public or sold, we are not accepting them for grading or authentication at this time. Your cards were returned to you ungraded correctly, and you were not charged for the submission.
Please let me know if you have any further questions.

Am I missing something? When did they stop grading cards that were given out at shows or mail in redemptions? I typed Topps Promo in the pop report and there were 12000 matches. Just a very strange situation. I've given them everything they asked for and there is always some new rational on why they won't. It's almost like the R&ID person I'm dealing with has personally decided she won't let the cards through.

multiple checklist--check
scanned photos of the whole set--check
verification from the other 3 graders that they will grade--check
sales data--check
verification that the cards are Topps issued--check
current listings--check

You may wonder why I'm stuck on PSA, it's because I'm trying to complete a variation rainbow in PSA slabs. The sale value or grade doesn't really matter. I have no doubt the R&ID department is working their asses off so it's not personal for me. Just disappointing that my display won't come out as planned. I'm going to crack out the other 5 cards so they can all be submitted to the same grader.

I really want to be a PSA fanboy but they just don't want me.

KhalDrogo · 03-23-2022, 11:38 AM

What’s the card?

HalfNipponese · 03-23-2022, 11:56 AM

Quote:

Originally Posted by KhalDrogo

What’s the card?

The cards in the condition I have will probably come back a 7 or 8. Probably worth about $200 so it's not a grail or anything like that. Just annoying because they gave me a list of things to provide that took me a really long time to gather. I gave PSA everything they asked for and the reasoning for the final rejection didn't make sense.

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mnvikingstwins · 03-23-2022, 12:16 PM

Card is 18 years old so as long as there isn't a pop report for it on PSA don't see what your basis to complain is they're just staying consistent with policy

rocnydeals · 03-23-2022, 12:34 PM

Try another grading company.

HalfNipponese · 03-23-2022, 01:05 PM

Quote:

Originally Posted by mnvikingstwins

Card is 18 years old so as long as there isn't a pop report for it on PSA don't see what your basis to complain is they're just staying consistent with policy

You make a fair point if it was their actual policy. PSA is the one that told me what to gather and submit based on the scans of the card I sent them. They knew exactly what cards I was submitting and were specific on what I needed.

The number 1 issue is that they gave me a list of really hard things to track down and then said no after I put it all together. Why would they send me on a wild goose chase if their "policy" was to not grade promo redemptions? If they would have said it was a hard no from the start, I wouldn't have contacted Topps and got the ball rolling. The indication they gave me was that they would grade the card once I submitted the things they asked for. I spent 20+ hours getting the stuff together.

To be fair, the person that gave me the laundry list of things to submit is different from the person that said it's their policy not to grade promo cards. This was a mission for the community rather than just myself. Many Tom Brady collectors have these cards and helped me put together the items so we could all use PSA.

Oh well, at least bombs aren't being dropped on my head. Today is a good day compared to some. I need to remember that.

mc1 · 03-23-2022, 01:38 PM

Theve graded the 1998 Topps Pre-Production Kobe for years. They probably still grade them but its probably been in their system for a while.

HalfNipponese · 03-23-2022, 04:01 PM

Well I got another email from PSA. Do they read this forum? If someone hooked me up, thank you.

They are going to review the situation again and get back to me. Maybe they'll let me in the fanboy club. I'm not kidding, I'd really like to have a positive experience for a change with PSA.

towerymt · 03-23-2022, 04:21 PM

Doesn't seem any different from a 1990 Leaf Preview Ken Griffey Jr. (first promo card that comes to mind), which PSA has definitely graded.

https://www.psacard.com/pop/baseball...-preview/41237

Only thing close to this I've dealt with was trying to get this '59 'insert' properly classified. It was pop 1 graded at the time I submitted mine. It still got entered as a 1957 (the '57 baseball set has an actual card that looks like this, the '59 was thin paper), but I was able to submit an error correction via the PSA site and it was updated. It's now a pop 3 total: https://www.blowoutforums.com/showthread.php?t=1292156

Good luck, don't give up!

KeltonB · 03-23-2022, 06:46 PM

They also grade the 1990-91 Upper Deck Gretzky promos.

https://www.ebay.com/itm/17507670736...AAAOSwYk1hwL7v

mc1 · 03-23-2022, 06:50 PM

Theres no need to go that far back guys.

https://www.psacard.com/pop#0%7CPre-production

panamamyers · 03-23-2022, 06:59 PM

There is someone that works for PSA on these forums for sure.
He helped me with a Juan Soto superfractor that they weren't going to grade for some reason.
Didn't have to help at all as I am sure that is outside the scope of his job duties to help random people on a message board.

giovipks · 03-23-2022, 09:32 PM

I had a similar situation happen with an officially licensed nba international product. They graded every other year besides this one. I shared in writing with them the other major TPG commitment to grading it and even examples of graded versions of it. After going back and forth for a while they finally graded it. Initially it was they didn’t have a checklist and they had been trying for a while to get one from panini. Then during my week long chain or emails panini magically got back to them (this was a 2015-16 product) and they had the checklist and graded my card.

Here’s the part I don’t understand. If it’s an officially licensed product why should we care if they have the official checklist? That’s not why I pay for grading. I pay for grading the condition of the 4 variables (corners, edges, centering and surface). The whole situation didn’t make much sense to me. Much like yours. I hope they do grade it for you

Sent from my iPhone using Tapatalk

HalfNipponese · 03-25-2022, 03:35 PM

Just received another update from PSA.

They followed up with me and I offered to pay for grading all 6 cards in the set so they can compare consistency with other Topps pre-production cards they've graded. The issue has been escalated and hopefully I'll hear back in a few days. I'm going to end up spending $300 to grade a $150 card but I'm sure it will be more than worth it in the long run.

bear0555 · 03-25-2022, 04:03 PM

I used to get sets like these from Topps when I sent cards back for damage replacement. They'd come sealed in a clear wrapper. 2000 Bowman's Best with Kurt Warner is the only one I can remember now, but I know there were other sets I received.

Onepocketj · 03-25-2022, 05:50 PM

Quote:

Originally Posted by HalfNipponese

Just received another update from PSA.

They followed up with me and I offered to pay for grading all 6 cards in the set so they can compare consistency with other Topps pre-production cards they've graded. The issue has been escalated and hopefully I'll hear back in a few days. I'm going to end up spending $300 to grade a $150 card but I'm sure it will be more than worth it in the long run.

If they grade yours, I guess I'll have to send mine in as well.

HalfNipponese · 03-25-2022, 05:56 PM

Quote:

Originally Posted by Onepocketj

If they grade yours, I guess I'll have to send mine in as well.

I'm trying man. I'll update this thread as they go through the process. I guess a higher level person is looking into it now.

dictoresno · 03-28-2022, 09:06 PM

its been their policy for awhile now to not grade promo, backdoor and sheet cut cards. the latter slip through though. as for promo cards or pre-preduction, some they used to grade and are in the pop report but they have terminated grading certain ones and removed the option from the online submission form. they may, on a case by case basis, choose to allow one to be graded but I wouldn't count on it. ive heard its very difficult, if not impossible, to get them to reactivate grading a once graded card they no longer grade.

HalfNipponese · 03-31-2022, 02:12 AM

Look PSA video proof. If it’s real…

The Mystery of the 2002 Topps Pre-production Tom Brady
https://youtu.be/qTKYPSa3jEI

03-23-2022, 11:21 AM	#1
HalfNipponese Member Join Date: Jul 2020 Posts: 952	PSA Rejecting Promotional and Sample Cards?--2/2022 Economy Order So I've been going back and forth with PSA on getting a couple promo cards graded. This is the response: Thank you for submitting your request to the Customer Request Center. I do see that you provided a comc link, tcdb and a pop report from SGC. Comc is a "for sale" site, and SGC population is not relevant to PSA's own grading standards. Trading card does have a checklist of the cards in the set, and also recognizes that these are pre-production issues. Because these are pre-production samples, and were not intended by the publisher to be released to the public or sold, we are not accepting them for grading or authentication at this time. Your cards were returned to you ungraded correctly, and you were not charged for the submission. Please let me know if you have any further questions. Am I missing something? When did they stop grading cards that were given out at shows or mail in redemptions? I typed Topps Promo in the pop report and there were 12000 matches. Just a very strange situation. I've given them everything they asked for and there is always some new rational on why they won't. It's almost like the R&ID person I'm dealing with has personally decided she won't let the cards through. multiple checklist--check scanned photos of the whole set--check verification from the other 3 graders that they will grade--check sales data--check verification that the cards are Topps issued--check current listings--check You may wonder why I'm stuck on PSA, it's because I'm trying to complete a variation rainbow in PSA slabs. The sale value or grade doesn't really matter. I have no doubt the R&ID department is working their asses off so it's not personal for me. Just disappointing that my display won't come out as planned. I'm going to crack out the other 5 cards so they can all be submitted to the same grader. I really want to be a PSA fanboy but they just don't want me. __________________ MyRareCards.com Features 1990 Topps Partial Blackless information and the lifetime trials and tribulations of a boring fat dad.

03-23-2022, 11:38 AM	#2
KhalDrogo Member Join Date: Aug 2017 Posts: 41,387	What’s the card? __________________ I love PSA!

03-23-2022, 01:38 PM	#7
mc1 Member Join Date: Jun 2012 Posts: 11,208	Theve graded the 1998 Topps Pre-Production Kobe for years. They probably still grade them but its probably been in their system for a while. __________________ B.I.D.

03-23-2022, 04:01 PM	#8
HalfNipponese Member Join Date: Jul 2020 Posts: 952	Well I got another email from PSA. Do they read this forum? If someone hooked me up, thank you. They are going to review the situation again and get back to me. Maybe they'll let me in the fanboy club. I'm not kidding, I'd really like to have a positive experience for a change with PSA. __________________ MyRareCards.com Features 1990 Topps Partial Blackless information and the lifetime trials and tribulations of a boring fat dad. Last edited by HalfNipponese; 03-23-2022 at 04:15 PM.

03-23-2022, 06:50 PM	#11
mc1 Member Join Date: Jun 2012 Posts: 11,208	Theres no need to go that far back guys. https://www.psacard.com/pop#0%7CPre-production __________________ B.I.D.

03-23-2022, 12:16 PM	#4
mnvikingstwins Member Join Date: Sep 2009 Location: Minneapolis Posts: 42,197 ski_4 ski_4	Card is 18 years old so as long as there isn't a pop report for it on PSA don't see what your basis to complain is they're just staying consistent with policy

03-23-2022, 12:34 PM	#5
rocnydeals Member Join Date: Feb 2020 Location: Rochester, NY Posts: 385	Try another grading company.

03-23-2022, 04:21 PM	#9
towerymt Member Join Date: Mar 2019 Location: VA Posts: 8,873	Doesn't seem any different from a 1990 Leaf Preview Ken Griffey Jr. (first promo card that comes to mind), which PSA has definitely graded. https://www.psacard.com/pop/baseball...-preview/41237 Only thing close to this I've dealt with was trying to get this '59 'insert' properly classified. It was pop 1 graded at the time I submitted mine. It still got entered as a 1957 (the '57 baseball set has an actual card that looks like this, the '59 was thin paper), but I was able to submit an error correction via the PSA site and it was updated. It's now a pop 3 total: https://www.blowoutforums.com/showthread.php?t=1292156 Good luck, don't give up!

03-23-2022, 06:46 PM	#10
KeltonB Member Join Date: Sep 2009 Posts: 543	They also grade the 1990-91 Upper Deck Gretzky promos. https://www.ebay.com/itm/17507670736...AAAOSwYk1hwL7v

03-23-2022, 06:59 PM	#12
panamamyers Member Join Date: Nov 2012 Location: Houston, TX Posts: 1,899 panamamyers panamamyers	There is someone that works for PSA on these forums for sure. He helped me with a Juan Soto superfractor that they weren't going to grade for some reason. Didn't have to help at all as I am sure that is outside the scope of his job duties to help random people on a message board.

03-23-2022, 09:32 PM	#13
giovipks Member Join Date: Apr 2019 Posts: 76	I had a similar situation happen with an officially licensed nba international product. They graded every other year besides this one. I shared in writing with them the other major TPG commitment to grading it and even examples of graded versions of it. After going back and forth for a while they finally graded it. Initially it was they didn’t have a checklist and they had been trying for a while to get one from panini. Then during my week long chain or emails panini magically got back to them (this was a 2015-16 product) and they had the checklist and graded my card. Here’s the part I don’t understand. If it’s an officially licensed product why should we care if they have the official checklist? That’s not why I pay for grading. I pay for grading the condition of the 4 variables (corners, edges, centering and surface). The whole situation didn’t make much sense to me. Much like yours. I hope they do grade it for you Sent from my iPhone using Tapatalk

03-25-2022, 03:35 PM	#14
HalfNipponese Member Join Date: Jul 2020 Posts: 952	Just received another update from PSA. They followed up with me and I offered to pay for grading all 6 cards in the set so they can compare consistency with other Topps pre-production cards they've graded. The issue has been escalated and hopefully I'll hear back in a few days. I'm going to end up spending $300 to grade a $150 card but I'm sure it will be more than worth it in the long run. __________________ MyRareCards.com Features 1990 Topps Partial Blackless information and the lifetime trials and tribulations of a boring fat dad.

03-25-2022, 04:03 PM	#15
bear0555 Member Join Date: Jan 2011 Posts: 1,834 greenfankc bear0555	I used to get sets like these from Topps when I sent cards back for damage replacement. They'd come sealed in a clear wrapper. 2000 Bowman's Best with Kurt Warner is the only one I can remember now, but I know there were other sets I received. __________________ Bowman Chrome Autos For Sale: Raw, BGS, PSA, Base, and Color. Click Ebay link for listings. Current Featured Card[s]: 2019 Bowman Chrome Draft Corbin Carroll Black Wave Refractor Auto 1/1 BGS 9.5

03-28-2022, 09:06 PM	#18
dictoresno Member Join Date: Jul 2017 Location: NJ Posts: 4,268 smzcards	its been their policy for awhile now to not grade promo, backdoor and sheet cut cards. the latter slip through though. as for promo cards or pre-preduction, some they used to grade and are in the pop report but they have terminated grading certain ones and removed the option from the online submission form. they may, on a case by case basis, choose to allow one to be graded but I wouldn't count on it. ive heard its very difficult, if not impossible, to get them to reactivate grading a once graded card they no longer grade. __________________ myslabs.to/smzcards

03-31-2022, 02:12 AM	#19
HalfNipponese Member Join Date: Jul 2020 Posts: 952	Look PSA video proof. If it’s real… The Mystery of the 2002 Topps Pre-production Tom Brady https://youtu.be/qTKYPSa3jEI __________________ MyRareCards.com Features 1990 Topps Partial Blackless information and the lifetime trials and tribulations of a boring fat dad.