Panini's new "Terms & Conditions" about redemptions - Uh oh

[Tonic3]

Had to agree to the new updated Terms and Conditions last night on the app so I took a screen shot because things have changed with regards to redemptions....and I'd say they're not in the best interest of collectors.

Here is the wording in the new agreement (exactly as written, I underlined parts I deemed particularly important):

If you do not submit a Redemption Request prior to the expiration date, the redemption card is void and cannot be used in the Redemption Program. If the Redemption Request is submitted prior to the expiration date, then it will be considered a timely Redemption Request.

If the ITC (initial trading card) is not available at the time of the Redemption Request, for any reason, Panini will so notify you and you will then have the choice either: 1) to wait up to six months for the ITC to become available, or 2) request that Panini provide a substitute trading card ("STC"). If you elect to wait for the ITC to become available, Panini will attempt to provide the ITC within six months of the receipt of a timely Redemption Request. Panini makes no guarantees or warranties regarding whether the ITC will become available during the six month waiting period should you elect to wait. Regardless of your election, Panini reserves the right to send an STC after the expiration of the six month waiting period.

If the ITC does not become available during the six month period, and Panini elects to send at STC, your only option is to accept the STC.

An STC will be of an equal or greater monetary value as compared to the market value of ITC as of the time of the product release as determined Panini in its sole discretion. Alternatively, Panini may supply two or more STC's that in total are of equal or greater monetary value as compared to the market value of ITC as of the time of the Redemption Request, as determined by Panini in its sole discretion. If you elect to request an STC and then reject the STC or STC's offered by Panini, then you shall have no further redemption rights and waive the right to receive any further compensation or alternate STC(s).


Soooooooo.......basically you take what we give you and like it. Talk amongst yourselves

[KhalDrogo]

Let's not forget the athletes not holding up their end of the obligation share a huge amount of the blame.

[byronscott4ever]

Wording isn’t good for sure...but let’s see how those replacements look. I guess points is not an option any longer?

[Tonic3]

Old redemptions were “allowed” up until recently (at least I believe so). It looks like that’s completely going away again. Plus you only have a 6 month window to wait for your card, then it’s replacement time.
The wording around assigning value was interesting as well

[smalltown]

No doubt this is happing now due to the combination of the Kobe situation and the glut of redemptions about to dropped on us because of covid.

[JeremyNick]

I would prefer hard and fast rules on redemptions which this seems to be trending towards.

1. Redemption or replacement at time of redeeming
2. Replacement any time after 6 months
3. Rewards points for any expired redemptions
4. Any returned cards after expiration get put into new/upcoming products or available in Rewards program.
5. Rewards program expanded to include Panini Direct Hobby wax as well.

Keeping customers happy despite not being fully in control of the situation isn’t overly difficult.

[TimBuckTwo]

Panini in it's sole discretion....legal speak for YOU the consumer eat it.

[Schmoove]

RIP to people buying sealed wax with redemptions in it.

[wxguy44]

Damn, now I gotta open my HPS??

[brothertona]

RIP 18 wax with Luka


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[brothertona]

To me the answer to the redemption problem is create a redemption store. If you can't get your redemption you get redemption bucks that you can trade for other cards/wax.


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[Spacemanspif]

This is the unfortunate answer I was looking for with my 2018 Durant and Giannis redemptions. Guess I need to just put them in and cross my fingers they sign in the next 6 months

[dayrider1973]

I see some possible issues here if the 6 month rule is truly enforced.

- I don't think most redemptions are fulfilled within 6 months today; what efforts are they doing to improve upon having redemptions signed in 6 months or less?

- Seeing a way that Panini "could" maneuver this to actually seldom to never fulfill certain cards. Would they then sell these cards that are not fulfilled?

Ex: people pull high end cards at release, redeem it and Panini doesn't get an opportunity to have that player sign for 7-10 months. In this scenario if adhered to as mentioned above you could get a replacement(s).

My feeling is if you really want the card you are redeeming you better wait to you know the card is live or the last possible redemption date as printed on the card to give yourself the best chance of getting it. If not, after 6 months they can send you a replacement.

[chezball]

Originally Posted by Tonic3

Had to agree to the new updated Terms and Conditions last night on the app so I took a screen shot because things have changed with regards to redemptions....and I'd say they're not in the best interest of collectors.

Here is the wording in the new agreement (exactly as written, I underlined parts I deemed particularly important):

If you do not submit a Redemption Request prior to the expiration date, the redemption card is void and cannot be used in the Redemption Program. If the Redemption Request is submitted prior to the expiration date, then it will be considered a timely Redemption Request.

If the ITC (initial trading card) is not available at the time of the Redemption Request, for any reason, Panini will so notify you and you will then have the choice either: 1) to wait up to six months for the ITC to become available, or 2) request that Panini provide a substitute trading card ("STC"). If you elect to wait for the ITC to become available, Panini will attempt to provide the ITC within six months of the receipt of a timely Redemption Request. Panini makes no guarantees or warranties regarding whether the ITC will become available during the six month waiting period should you elect to wait. Regardless of your election, Panini reserves the right to send an STC after the expiration of the six month waiting period.

If the ITC does not become available during the six month period, and Panini elects to send at STC, your only option is to accept the STC.

An STC will be of an equal or greater monetary value as compared to the market value of ITC as of the time of the product release as determined Panini in its sole discretion. Alternatively, Panini may supply two or more STC's that in total are of equal or greater monetary value as compared to the market value of ITC as of the time of the Redemption Request, as determined by Panini in its sole discretion. If you elect to request an STC and then reject the STC or STC's offered by Panini, then you shall have no further redemption rights and waive the right to receive any further compensation or alternate STC(s).


Soooooooo.......basically you take what we give you and like it. Talk amongst yourselves

So bend over and take it, gotta love poopnini.

[Schmoove]

What happens to cards that Panini has in hand after the redemption date has passed?

[Wildcat55]

Originally Posted by dayrider1973

I see some possible issues here if the 6 month rule is truly enforced.

- I don't think most redemptions are fulfilled within 6 months today; what efforts are they doing to improve upon having redemptions signed in 6 months or less?

- Seeing a way that Panini "could" maneuver this to actually seldom to never fulfill certain cards. Would they then sell these cards that are not fulfilled?

Ex: people pull high end cards at release, redeem it and Panini doesn't get an opportunity to have that player sign for 7-10 months. In this scenario if adhered to as mentioned above you could get a replacement(s).

My feeling is if you really want the card you are redeeming you better wait to you know the card is live or the last possible redemption date as printed on the card to give yourself the best chance of getting it. If not, after 6 months they can send you a replacement.

Is there a way to know when the redemption cards are live outside of seeing sales on Ebay or via the weekly redemption reports Panini has available on their site? I like the strategy of potentially waiting until months after a new release except that then kills the chance at early profits if people are getting them back from earlier redemptions and then you now have to jump in line after you see others selling.

I wonder if this is retro to existing redemptions that are in the queue for >6 months or only for new redemptions?

[JeremyNick]

Originally Posted by Schmoove

What happens to cards that Panini has in hand after the redemption date has passed?

Employee bonuses.

[gomiamigo]

Originally Posted by KhalDrogo

Let's not forget the athletes not holding up their end of the obligation share a huge amount of the blame.

Sure, but I'm waiting on Rui and Durant 1/1s and they've been signing.

[gomiamigo]

Originally Posted by JeremyNick

Employee bonuses.

You're not kidding. I submitted a Dak NT RPA I had won in my only football GB about 30 hours after the deadline and they said 'none left.' Then they tried to offer me 5k points for it, smdh.

[kingofsnake]

Originally Posted by Schmoove

RIP to people buying sealed wax with redemptions in it.

This was the first thing that came to mind as well. Time to clear out your older Panini wax.

[Cavaliercards]

Originally Posted by dayrider1973

I see some possible issues here if the 6 month rule is truly enforced.

- I don't think most redemptions are fulfilled within 6 months today; what efforts are they doing to improve upon having redemptions signed in 6 months or less?

- Seeing a way that Panini "could" maneuver this to actually seldom to never fulfill certain cards. Would they then sell these cards that are not fulfilled?

Ex: people pull high end cards at release, redeem it and Panini doesn't get an opportunity to have that player sign for 7-10 months. In this scenario if adhered to as mentioned above you could get a replacement(s).

My feeling is if you really want the card you are redeeming you better wait to you know the card is live or the last possible redemption date as printed on the card to give yourself the best chance of getting it. If not, after 6 months they can send you a replacement.

They don’t sell but they do put them on their points website or use as replacements

[Cavaliercards]

Originally Posted by brothertona

To me the answer to the redemption problem is create a redemption store. If you can't get your redemption you get redemption bucks that you can trade for other cards/wax.


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Yep, I’m with you on this none. No more redemptions period just Panini points.

[Cavaliercards]

Originally Posted by gomiamigo

Sure, but I'm waiting on Rui and Durant 1/1s and they've been signing.

One of the two only did half his last signing with the promise of doing more later.

[PelicanFly]

Alternatively, Panini may supply two or more STC's that in total are of equal or greater monetary value as compared to the market value of ITC as of the time of the Redemption Request, as determined by Panini in its sole discretion.

Yikes. Instead of your KD auto, here's 50 Mark Jackson autos as a replacement. God bless.

Panini needs to do a better job of scheduling with athletes or simply attaining these autos. The manufacturers are way too lax on this issue. The WORST is having retired players as redemptions. No excuse or reason to have Shaq or Paul Pierce redemptions.

[90skid]

Yikes, bottom line here is that the athletes better do their part to sign their stuff - it's ridiculous to have to wait over 6 months - if the athletes are notorious for being lazy and not signing things, then panini needs to smarten up and just eliminate them from the auto checklists all together.

On a better note, I was thrilled to see my Panini One and One Shaq Timeless Moments shipped today, timeline went as follows:

Redemption Submitted: 1/16/21
Shipment Notification Email: 3/2/21