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Old 02-11-2020, 04:00 PM   #9701
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Suppose to have a large lot of new cards be available today. My completion date is today but my processing is still at 5%. Starting to think it won’t be ready.


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Small/medium lot of 742 due today for me as well. Currently at 20%.
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Old 02-11-2020, 04:14 PM   #9702
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Well at least I got a response from staff@comc.com for once.

"Hi Kyle,
Thank you for contacting COMC. We are experiencing very high requests for shipments and thus has created a back up. We apologize for the inconvenience and understand this can be frustrating. We are working diligently to catch up and thank you for your patience. No further action is required from you. Thank you!

Best regards,

Daniel
COMC Customer Service"
Tracking # was provided today. Scheduled to arrive now on 2/14
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Old 02-11-2020, 05:17 PM   #9703
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Wow...349 cards due tonight, first batch of 99 cards just dropped. Every one has the EX-NM note on them...very strange. All are pack pulled 2019 Topps Minis.
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Old 02-11-2020, 05:32 PM   #9704
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Mine are still trickling in from the order I had due on 2/7. I'll get about 60 of them at half price once it's all over, which I'm good with.

I did notice that they processed my oversized and graded cards first, probably to ensure that the ones that cost to process wouldn't have to be done at half price.
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Old 02-11-2020, 06:30 PM   #9705
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Wow...349 cards due tonight, first batch of 99 cards just dropped. Every one has the EX-NM note on them...very strange. All are pack pulled 2019 Topps Minis.
I think this is what they are going to start doing when they are up against deadlines. Since they don't say what is wrong with the card and will not let you know what is wrong when asked, this will be one way for them to start to get caught up.
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Old 02-11-2020, 06:52 PM   #9706
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Originally Posted by Swipe79 View Post
Wow...349 cards due tonight, first batch of 99 cards just dropped. Every one has the EX-NM note on them...very strange. All are pack pulled 2019 Topps Minis.
Send them a message; I bet it's a copy/paste or drop-down issue. Or they dropped them all on the same corner.
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Old 02-11-2020, 07:04 PM   #9707
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Wow...349 cards due tonight, first batch of 99 cards just dropped. Every one has the EX-NM note on them...very strange. All are pack pulled 2019 Topps Minis.
that is suspect
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Old 02-11-2020, 07:41 PM   #9708
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I currently have three unanswered emails in the last week. I'll try and send another but they did this to me on my Austin Riley rookies as well - I went through each one and wasn't sure why they put those in VG-EX for me.

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Send them a message; I bet it's a copy/paste or drop-down issue. Or they dropped them all on the same corner.
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Old 02-11-2020, 07:42 PM   #9709
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I don't know how it benefits them to do that - they still have to process it all.

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I think this is what they are going to start doing when they are up against deadlines. Since they don't say what is wrong with the card and will not let you know what is wrong when asked, this will be one way for them to start to get caught up.
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Old 02-11-2020, 07:47 PM   #9710
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The make the Bulk Editor work department is behind as well, not sure if anyone has mentioned that
This probably causing me the most time-loss on this site.
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Old 02-11-2020, 09:01 PM   #9711
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Wow...349 cards due tonight, first batch of 99 cards just dropped. Every one has the EX-NM note on them...very strange. All are pack pulled 2019 Topps Minis.
My last batch was same. Most damaged cards I have ever had with well over 40,000 cards submitted
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Old 02-11-2020, 09:20 PM   #9712
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My last batch was same. Most damaged cards I have ever had with well over 40,000 cards submitted
Did they look to be actually damaged or was it classified wrong/laziness?
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Old 02-11-2020, 09:21 PM   #9713
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Disregard

Last edited by tbc; 02-11-2020 at 09:29 PM.
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Old 02-11-2020, 09:34 PM   #9714
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@Swipe Did you get your check yet? How long did it take...thinking of cashing out.
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Old 02-11-2020, 10:10 PM   #9715
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Yeah, I posted on Monday. It showed up on the 11th business day - it was my first cash out, so wasn't sure what to expect. Someone mentioned that they send a notification of printing/shipping maybe but I didn't receive that. I have a second check I requested on 2/4 as well.

I am a little concerned that it arrived in a business envelope with no tracking...I mean, they insure/require signature for all of my card orders if they hit a couple hundred bucks.

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@Swipe Did you get your check yet? How long did it take...thinking of cashing out.
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Old 02-11-2020, 10:16 PM   #9716
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I am a little concerned that it arrived in a business envelope with no tracking...I mean, they insure/require signature for all of my card orders if they hit a couple hundred bucks.
It was a check, not a money order right? If it gets lost in the mail, they just stop payment on it, and send you a new one. No reason to insure a check or send it Priority.
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Old 02-11-2020, 10:55 PM   #9717
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With no notification from COMC that a check was even on the way, how would I know if the check had gone missing? I'm saying they take all of that effort when shipping cards, why wouldn't they mail it, first class, with tracking at least.

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It was a check, not a money order right? If it gets lost in the mail, they just stop payment on it, and send you a new one. No reason to insure a check or send it Priority.
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Old 02-11-2020, 11:10 PM   #9718
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If they do - you might ask for a refund on the basic shipping cost.
For sure. I've had to do it before. Just dumb that they do it and then expect us to reach out to get the $ back.

Also, request to ship to actual ship times are just getting worse and worse
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Old 02-12-2020, 03:09 AM   #9719
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Site has been down for about last 2.5 hrs....
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Old 02-12-2020, 03:13 AM   #9720
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Originally Posted by boxbuster7 View Post
Site has been down for about last 2.5 hrs....
I've been trying to buy a few cards for what seems like forever. No luck
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Old 02-12-2020, 06:57 AM   #9721
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Still down, I just tried to buy
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Old 02-12-2020, 07:02 AM   #9722
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They dumped my submission in entirety just after midnight. Looks like it still triggered the half price submission fee, so I'll take that.

Did a 60 second scroll through on my phone and it looks like they hit just about 50 of 744 for condition issues. Much higher % than my prior submissions. I also noticed that the conditioned cards are in batches - 40 cards that are fine, 3-4 ex-nm, 50 fine, etc. Interesting pattern.
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Old 02-12-2020, 07:55 AM   #9723
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These shipping delays are pretty ridicoulous. I now have 2 shipments overdue.
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Old 02-12-2020, 08:06 AM   #9724
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Quote:
Originally Posted by Swipe79 View Post
With no notification from COMC that a check was even on the way, how would I know if the check had gone missing? I'm saying they take all of that effort when shipping cards, why wouldn't they mail it, first class, with tracking at least.
Quote:
Originally Posted by mredsox89 View Post
For sure. I've had to do it before. Just dumb that they do it and then expect us to reach out to get the $ back.

Also, request to ship to actual ship times are just getting worse and worse
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Originally Posted by boxbuster7 View Post
Site has been down for about last 2.5 hrs....
Quote:
Originally Posted by Mrpokey View Post
I've been trying to buy a few cards for what seems like forever. No luck
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Originally Posted by thebrett View Post
Still down, I just tried to buy
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These shipping delays are pretty ridicoulous. I now have 2 shipments overdue.
Keep up the good work COMC
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Old 02-12-2020, 09:15 AM   #9725
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I'm fine with delayed shipments. My problem with the whole process is that they instantly take funds from you and float them until the postage is paid, which sometimes stretches up to a month.

If delays are going to continue, then take fees once shipment goes out, not beforehand.
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