BGS non-guarantee average turnaround time is currently 83 business days - Page 18

TonySpaghetti · 06-07-2018, 12:38 PM

SGC could skyrocket in popularity right now if they just redesigned their holders into something modern looking.

A true third competitor would be great.

POKTRITON · 06-07-2018, 01:14 PM

Quote:

Originally Posted by Jrthurmer

https://www.beckett.com/news/beckett...0-day-service/

The only reason they are doing this is because Nationals is just around the corner. Think how well it would go over if people who dropped off orders there last year didn't have them back by this years Nationals.

I'm happy they finally said something officially and are hopefully taking action. I'm approaching 11 months now

majestik101 · 06-07-2018, 01:22 PM

Almost 11 months for me. I am really at a point of fatigue with this company and the way they do business. Either grade my cards or return them to me along with the $500+ dollars I forked over for your "service".

Also, I have attempted to speak to one of their customer service reps, but after about 4 tries when they just spoon fed me info they have been coached to say to everyone, I pretty much came to the conclusion that emailing and calling them is pointless.

CardMonopoly · 06-07-2018, 01:40 PM

Quote:

Originally Posted by Jrthurmer

https://www.beckett.com/news/beckett...0-day-service/

The only reason they are doing this is because Nationals is just around the corner. Think how well it would go over if people who dropped off orders there last year didn't have them back by this years Nationals.

Excellent move by Beckett. Extreme, but the right move since hiring more people wasn't working out for whatever reason.

Kudos to them for also admitting their mistake, and shedding some light on their situation.

oddstuff · 06-07-2018, 01:48 PM

Quote:

Originally Posted by Jrthurmer

https://www.beckett.com/news/beckett...0-day-service/

The only reason they are doing this is because Nationals is just around the corner. Think how well it would go over if people who dropped off orders there last year didn't have them back by this years Nationals.

This is definitely good news for anyone with long overdue submissions. And yes, a bit of face saving too...with the Nationals coming up in two months. The move will lose some business for them...but in the long run, there will be more satisfied customers...and I'm sure when they reopen up the 10 day service after the Nationals, people will be back for more.

iwinsnatch · 06-07-2018, 04:32 PM

I wish that back in September when I sent them my cards that they would have some insight to say... "hey, it's going to be around 335 days before you get them back." Might have thought about sending them differently or not sending them at all... They've owned my cards for exactly 279 days, only got about 56 more to go! Yippee.

mhcook · 06-07-2018, 04:49 PM

I guess the announcement should be good news that my submission from the last day of the National should be done before this year's National.

Sent from my SM-N950U using Tapatalk

Jrthurmer · 06-07-2018, 05:22 PM

Sad that it gets to 11 months before they think that it is unacceptable. LOL

Redsoxsoul · 06-08-2018, 01:24 PM

Same here

QUOTE=iwinsnatch;13615653]I wish that back in September when I sent them my cards that they would have some insight to say... "hey, it's going to be around 335 days before you get them back." Might have thought about sending them differently or not sending them at all... They've owned my cards for exactly 279 days, only got about 56 more to go! Yippee.[/QUOTE]

Redsoxsoul · 06-12-2018, 04:58 PM

Anyone seeing their 2017 National non guaranteed subs starting to pop?

mhcook · 06-12-2018, 05:58 PM

Quote:

Originally Posted by Redsoxsoul

Anyone seeing their 2017 National non guaranteed subs starting to pop?

That is a NO for me. I'm wondering if I can pick them up in Cleveland and get a refund on the shipping.

Sent from my SM-N950U using Tapatalk

Vegemight · 06-13-2018, 11:38 PM

Now that the ten day option has been shut down it will be interesting to see how quickly they begin to catch up.

I guess they have to process the ten day orders that came in on the days just prior to shutting down this service, but once these are out of the way those of us who have outstanding orders from July and August last year may finally get the 'your order has shipped' E-mail.

I hope so!

Jrthurmer · 06-20-2018, 05:56 AM

Has anybody’s non guaranteed posted or has anyone gotten their order back since they put the 10 day service on hold?

crpalmi · 06-20-2018, 10:51 AM

Quote:

Originally Posted by Jrthurmer

Has anybody’s non guaranteed posted or has anyone gotten their order back since they put the 10 day service on hold?

Not here but I'm "only" at the 8 month mark so I probably have another two to go. As mentioned by others, while I find this ridiculous, the part I'm angriest about is their policy to charge you upon receipt of the cards and not when the order is processed. I've got $4K tied up in a large order for almost a year now which is killing me.

bobluck1980 · 06-20-2018, 05:12 PM

how fast is psa turnout time for this

mjohnatgt · 06-20-2018, 08:50 PM

PSA turnaround time for their bulk submissions is now about 1-2 weeks logging time, then approximately 65 business days for the grades to pop. Some people get bulk submissions of over 100 cards done in a couple weeks, most take a couple months. It's really the luck of the draw. But very few (of regular cards graded, not tickets, packs or auto authentications) take longer than four months from the package landing at PSA.

Jrthurmer · 06-20-2018, 11:11 PM

Quote:

Originally Posted by crpalmi

Not here but I'm "only" at the 8 month mark so I probably have another two to go. As mentioned by others, while I find this ridiculous, the part I'm angriest about is their policy to charge you upon receipt of the cards and not when the order is processed. I've got $4K tied up in a large order for almost a year now which is killing me.

Yep thats my biggest complaint don’t charge me until a few days before doing the job. Hard to think of a service that you payup front and then wait a year for the service to get done.

mjohnatgt · 06-21-2018, 05:56 AM

Does a contractor building a $250,000 house take a full year to complete the job?

mhcook · 06-21-2018, 08:38 AM

Quote:

Originally Posted by mjohnatgt

Does a contractor building a $250,000 house take a full year to complete the job?

Only if you pay them 100% before they even think about starting the project.

Sent from my SM-N950U using Tapatalk

KhalDrogo · 06-22-2018, 05:15 AM

Still nobody getting back non-guaranteed orders? With the shut down of the 10-day service, I thought we'd see these pouring out. I'm guessing they are prioritizing the 2 and 5-day orders, then group discounts to keep the big boys "happy", then the non-guaranteed.

rutgersjpm · 06-22-2018, 07:59 AM

Quote:

Originally Posted by KhalDrogo

Still nobody getting back non-guaranteed orders? With the shut down of the 10-day service, I thought we'd see these pouring out. I'm guessing they are prioritizing the 2 and 5-day orders, then group discounts to keep the big boys "happy", then the non-guaranteed.

I don't think Beckett has the capacity to grade as much as we'd like to think they can. When you consider that many nonguaranteed orders are going to be 100+ cards, I'd say it's realistic to say they can take care of roughly 6 nonguaranteed orders a day. I'm betting there's 1,000+ orders in the queue.

mhcook · 06-22-2018, 08:25 AM

Quote:

Originally Posted by KhalDrogo

Still nobody getting back non-guaranteed orders? With the shut down of the 10-day service, I thought we'd see these pouring out. I'm guessing they are prioritizing the 2 and 5-day orders, then group discounts to keep the big boys "happy", then the non-guaranteed.

Still nothing from my National submitted order.

Sent from my SM-N950U using Tapatalk

lisu · 06-22-2018, 10:57 AM

Quote:

Originally Posted by mjohnatgt

PSA turnaround time for their bulk submissions is now about 1-2 weeks logging time, then approximately 65 business days for the grades to pop. Some people get bulk submissions of over 100 cards done in a couple weeks, most take a couple months. It's really the luck of the draw. But very few (of regular cards graded, not tickets, packs or auto authentications) take longer than four months from the package landing at PSA.

and PSA doesn't charge you until complete.

CardMonopoly · 06-22-2018, 12:02 PM

Quote:

Originally Posted by KhalDrogo

Still nobody getting back non-guaranteed orders? With the shut down of the 10-day service, I thought we'd see these pouring out. I'm guessing they are prioritizing the 2 and 5-day orders, then group discounts to keep the big boys "happy", then the non-guaranteed.

When BGS announced the shut down of the 10-day service, of course they have to still prioritize the 2-day and 5-day orders. They also have to prioritize the 10-day orders that came in just before the cutoff.

So in all likelihood, it would really take 10 business days after the 10-day service cutoff until BGS would probably start working on non-guaranteed orders.

I don't think BGS is prioritizing the "big boys." The people who submit through the "big boys" are just everyday collectors. At this point, the "big boys" and regular customers are pissed off. I don't think there's much benefit to BGS for differentiating between the two. BGS needs to get these orders done regardless of who sent them in.

MFaulkCollector · 06-22-2018, 02:11 PM

the 10 day order suspension..... i don't think people are getting the real picture; at least the way i see it

psa now has a 22 dollar charge at a 30 day return level

bgs has a 30 dollar charge at the 5 day level, but only 25 dollars if you send in more than 50... and 20 if more than 100.......... so 2 dollars less per card than psa and 25 business days faster if you do more than 100? wow

so 22 each for 30 days

25 each (at 50 or more) for 5 days, or 20 each (for 100 or more)

to me those appear to be parallel levels... people can either group sub to get to 50 or 100 or just wait until they have enough; this way bgs is dealing with far less orders which is great for them but not necessarily that many less cards, also great for them

there is no reason for bgs financially to ever bring back the 10 day level; it makes no sense at this point

so i am calling it right now..... people will wait and wait, bgs will keep stalling on when the 10 day is coming back.... then one day they will tell you it's gone forever

06-07-2018, 04:49 PM	#432
mhcook Member Join Date: Feb 2011 Location: Knoxville, TN Posts: 1,711	I guess the announcement should be good news that my submission from the last day of the National should be done before this year's National. Sent from my SM-N950U using Tapatalk __________________ Looking for University of Memphis players in their college uniform especially DeAngelo Williams and Paxton Lynch. Mark McGwire on card autos especially 2002 and 2003, 1/1s and Toppsy Dynasty /10 from 2014 and 2018.

06-07-2018, 12:38 PM	#426
TonySpaghetti Member Join Date: Jul 2016 Posts: 543	SGC could skyrocket in popularity right now if they just redesigned their holders into something modern looking. A true third competitor would be great.

06-07-2018, 01:22 PM	#428
majestik101 Inactive Account Join Date: Mar 2014 Location: Socially Distanced Posts: 45,526 majestik101	Almost 11 months for me. I am really at a point of fatigue with this company and the way they do business. Either grade my cards or return them to me along with the $500+ dollars I forked over for your "service". Also, I have attempted to speak to one of their customer service reps, but after about 4 tries when they just spoon fed me info they have been coached to say to everyone, I pretty much came to the conclusion that emailing and calling them is pointless.

06-07-2018, 04:32 PM	#431
iwinsnatch Member Join Date: Apr 2018 Location: Pasadena CA Posts: 143 iwin_snatch	I wish that back in September when I sent them my cards that they would have some insight to say... "hey, it's going to be around 335 days before you get them back." Might have thought about sending them differently or not sending them at all... They've owned my cards for exactly 279 days, only got about 56 more to go! Yippee.

06-07-2018, 05:22 PM	#433
Jrthurmer Member Join Date: Aug 2010 Posts: 2,661	Sad that it gets to 11 months before they think that it is unacceptable. LOL

06-08-2018, 01:24 PM	#434
Redsoxsoul Member Join Date: May 2014 Location: Sharon MA Posts: 244 crescentmooncards	Same here QUOTE=iwinsnatch;13615653]I wish that back in September when I sent them my cards that they would have some insight to say... "hey, it's going to be around 335 days before you get them back." Might have thought about sending them differently or not sending them at all... They've owned my cards for exactly 279 days, only got about 56 more to go! Yippee.[/QUOTE]

06-12-2018, 04:58 PM	#435
Redsoxsoul Member Join Date: May 2014 Location: Sharon MA Posts: 244 crescentmooncards	Anyone seeing their 2017 National non guaranteed subs starting to pop?

06-13-2018, 11:38 PM	#437
Vegemight Member Join Date: Aug 2007 Location: Australia Posts: 161	Now that the ten day option has been shut down it will be interesting to see how quickly they begin to catch up. I guess they have to process the ten day orders that came in on the days just prior to shutting down this service, but once these are out of the way those of us who have outstanding orders from July and August last year may finally get the 'your order has shipped' E-mail. I hope so!

06-20-2018, 05:56 AM	#438
Jrthurmer Member Join Date: Aug 2010 Posts: 2,661	Has anybody’s non guaranteed posted or has anyone gotten their order back since they put the 10 day service on hold?

06-20-2018, 05:12 PM	#440
bobluck1980 Banned Join Date: Nov 2012 Posts: 485	how fast is psa turnout time for this

06-20-2018, 08:50 PM	#441
mjohnatgt Member Join Date: Apr 2015 Location: Niceville, FL Posts: 14,825 mjohnatgt mjohnatgt	PSA turnaround time for their bulk submissions is now about 1-2 weeks logging time, then approximately 65 business days for the grades to pop. Some people get bulk submissions of over 100 cards done in a couple weeks, most take a couple months. It's really the luck of the draw. But very few (of regular cards graded, not tickets, packs or auto authentications) take longer than four months from the package landing at PSA.

06-21-2018, 05:56 AM	#443
mjohnatgt Member Join Date: Apr 2015 Location: Niceville, FL Posts: 14,825 mjohnatgt mjohnatgt	Does a contractor building a $250,000 house take a full year to complete the job?

06-22-2018, 05:15 AM	#445
KhalDrogo Member Join Date: Aug 2017 Posts: 41,496	Still nobody getting back non-guaranteed orders? With the shut down of the 10-day service, I thought we'd see these pouring out. I'm guessing they are prioritizing the 2 and 5-day orders, then group discounts to keep the big boys "happy", then the non-guaranteed.

06-22-2018, 02:11 PM	#450
MFaulkCollector Member Join Date: Jun 2011 Posts: 5,998	the 10 day order suspension..... i don't think people are getting the real picture; at least the way i see it psa now has a 22 dollar charge at a 30 day return level bgs has a 30 dollar charge at the 5 day level, but only 25 dollars if you send in more than 50... and 20 if more than 100.......... so 2 dollars less per card than psa and 25 business days faster if you do more than 100? wow so 22 each for 30 days 25 each (at 50 or more) for 5 days, or 20 each (for 100 or more) to me those appear to be parallel levels... people can either group sub to get to 50 or 100 or just wait until they have enough; this way bgs is dealing with far less orders which is great for them but not necessarily that many less cards, also great for them there is no reason for bgs financially to ever bring back the 10 day level; it makes no sense at this point so i am calling it right now..... people will wait and wait, bgs will keep stalling on when the 10 day is coming back.... then one day they will tell you it's gone forever