PANINI FOTL BKB 10am CST

[joem1cha3l]

Originally Posted by ksemmel

Any word yet on shipping for today?

Mine still says processsing

[Martinmvp]

I just spoke with Eric at Panini Customer Service. He stated that these boxes will start shipping today through tomorrow. For those, like myself, who still have "processing" showing for their order(s), your credit card, PayPal, etc... will be charged once they ship and "complete" your order.

[Orangejello727]

I have 3 orders. One says Complete, the other says Processing and the last one says Cancelled.

[benz35]

my orders in the website has been shipped... my orders in the app hasnt

my orders in the website were made past 8pm est lol.... the app were before the cutoff

[bigbov]

Is there a way to check status on the app? I purchased mine through it but have logged into the website to check status. Mine still says processing fwiw.

[benz35]

Originally Posted by bigbov

Is there a way to check status on the app? I purchased mine through it but have logged into the website to check status. Mine still says processing fwiw.

no way to check in the app... it should be in the website, once they ship it they will send an email as well.

[bigbov]

Originally Posted by benz35

no way to check in the app... it should be in the website, once they ship it they will send an email as well.

thanks!

[ksemmel]

Does anyone have a contact number? i called 817-662-5205, and got their voicemail after 3 minutes of being on hold with Christmas music

[arod305]

Originally Posted by Orangejello727

I have 3 orders. One says Complete, the other says Processing and the last one says Cancelled.

Had that one been saying cancelled? Mine haven't moved

[Orangejello727]

Originally Posted by arod305

Had that one been saying cancelled? Mine haven't moved

I think so. It was like one of the first orders to be made 0009. The last purcahse I made on Nov 15th at like 8pm actually says shipped with tracking. Unfortunately its only 1 box. Go figure my single box order is shipped but my multiple box orders are pending or cancelled. FML

[Donkaylove]

Everybody just call their CS...i am sure they will see the error of their ways and print another 1000 boxes.

there is just no way this ends good......oversold by a mile

[arod305]

I have like 6 different orders, I assume panini is smart enough to look at the account and just ship them all at once?

[OPCB]

Originally Posted by arod305

I have like 6 different orders, I assume panini is smart enough to look at the account and just ship them all at once?

Nope, Just got confirmed that 1 of my 6 orders has shipped

[arod305]

Originally Posted by OPCB

Nope, Just got confirmed that 1 of my 6 orders has shipped

Seems like a less than efficient process

[Luni]

Just got an email stating one of my orders has shipped along with a tracking #. It now says Complete on my order status and the rest still say processing. Was the last order I placed too, so not sure why it went out first.

[Orangejello727]

Originally Posted by OPCB

Nope, Just got confirmed that 1 of my 6 orders has shipped

I think they are processing them from most recent to the older in order.

[OPCB]

Originally Posted by arod305

Seems like a less than efficient process

So they will be paying for 6 shipments instead of 1. Someone in charge of shipping is lacking a few brain cells. I know we're not the only 2 with multiple orders. This will cost them hundreds in extra shipping charges

[benz35]

Originally Posted by OPCB

So they will be paying for 6 shipments instead of 1. Someone in charge of shipping is lacking a few brain cells. I know we're not the only 2 with multiple orders. This will cost them hundreds in extra shipping charges

imagine those boxes shipping to asia!!! i for once have 2 different orders.. lol

[Luni]

Originally Posted by Orangejello727

I think they are processing them from most recent to the older in order.

Forget my previous response... didn't read what you put.. recent to older? Seems like maybe what they're doing, but in what world does that make sense? LOL.

[strider_boi]

Got shipping confirmation on my order that was placed around 5pm that day

[OPCB]

Order 2 of 6 now done, lol

Looking like my first order will be the last shipped

[benz35]

okay - so confirmed.. in my case, they are shipping it from my latest order to earlier..

first confirmation was received for an order of 2 boxes at around 8pm est,
now i receive a confirmation for my order of 1 box ordered around 730 est

i am waiting for confirmation on 3 boxes that was ordered before cutoff!!! they are shipping it separately and not consolidating! hahahah

[joem1cha3l]

im getting tempted to call in about mine...

[benz35]

Originally Posted by joem1cha3l

im getting tempted to call in about mine...

if your status is processing... itll get ship and youll get a tracking later

[joem1cha3l]

Originally Posted by benz35

if your status is processing... itll get ship and youll get a tracking later

Yeah, has said processing since that day