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Topps Redemption Screwing **OP UPDATE
Received two replacements that I did not request and was screwed. Called Topps Customer Service (Ryan) this morning and was told replacements are final. Asked to talk with Supervisor and got the run around in meeting not available etc, etc.
Redemption # 1 - 2012 Five Star Dual Signature Patch Book Freese/Holliday S #/ 10, Replacement - 2012 Bowman Sterling Dual Autographs Bogaerts/Bradley Jr. S# / 99. Redemption # 2 - 2012 Tier One Crowd Pleaser Autograph White Ink Matt Holliday S # / 25, Replacement - 2010 Bowman Chrome Base Autograph Kellin Deglan. Like everyone else no more redem's for me, ever. Have 5 more Holliday redemption's that will probably never be made asked for values and replacement options. [COLOR="Red"]** UPDATE[/COLOR] - Well, after filing with the BBB, going back n forth and letting it go to long. I received the following replacement for replacements today. 2013 Bowman Sterling Dual Blue Refractor Autograph Francisco Lindor / Carlos Correa S#15/15. I feel this is much better than what I originally received. Should I decide to sell I likely will be able to recoup original funds spent. |
[QUOTE=deujr61;12864233]Received two replacements that I did not request and was screwed. Called Topps Customer Service (Ryan) this morning and was told replacements are final. Asked to talk with Supervisor and got the run around in meeting not available etc, etc.
Redemption # 1 - 2012 Five Star Dual Signature Patch Book Freese/Holliday S #/ 10, Replacement - 2012 Bowman Sterling Dual Autographs Bogaerts/Bradley Jr. S# / 99. Redemption # 2 - 2012 Tier One Crowd Pleaser Autograph White Ink S # / 25, Replacement - 2010 Bowman Chrome Base Autograph Kellin Deglan. Like everyone else no more redem's for me, ever. Have 5 more Holliday redemption's that will probably never be made asked for values and replacement options.[/QUOTE] Who was the second redemption for? I'm guessing it was for someone better than Kellin Deglan. That's pretty brutal that they'd send junk BC autos from guys who never made the majors. |
[QUOTE=no10pin;12864283]Who was the second redemption for? I'm guessing it was for someone better than Kellin Deglan. That's pretty brutal that they'd send junk BC autos from guys who never made the majors.[/QUOTE]
Fixed. |
File a BBB. It's the only way..
I filed a BBB against Topps, and my issue got fixed pretty quick |
[QUOTE=lauriontj;12864304]File a BBB. It's the only way..
I filed a BBB against Topps, and my issue got fixed pretty quick[/QUOTE] This. I'm also surprised there has not been a class action against them... |
[QUOTE=lauriontj;12864304]File a BBB. It's the only way..
I filed a BBB against Topps, and my issue got fixed pretty quick[/QUOTE] Which address NY or PA? |
Wow that's rough. The first replacement is bad, but at least an okay card. That replacement on the second one, and IMO the Holliday silver might be worth more than the Holliday/Freese dual, is inexcusable
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[QUOTE=deujr61;12864300]Fixed.[/QUOTE]
Just horrible on the second one. I don't think you could sell that for .99. |
Just filed BBB Complaint. Hopefully, I worded things properly.
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[QUOTE=deujr61;12864352]Which address NY or PA?[/QUOTE]
NY. I posted a thread on how to file a claim awhile back. I'll take a look and see if I can find it again... |
[QUOTE=deujr61;12864444]Just filed BBB Complaint. Hopefully, I worded things properly.[/QUOTE]
What Topps is doing is inexcusable, and until we as the consumer do something about it, it will not get fixed. |
I've been lucky with a couple of Lindor redemptions recently.
Only been waiting a few months...... Benintendi Rated Rookie Signature Red from Panini Lindor Topps Clearly Authentic Reprint Auto |
[QUOTE=deujr61;12864233]
Redemption # 1 - 2012 Five Star Dual Signature Patch Book Freese/Holliday S #/ 10 [/QUOTE] I have this same card in my redemptions...haven't heard of it being replaced yet so still holding out hope. |
[QUOTE=notoriousrmb;12864493]I have this same card in my redemptions...haven't heard of it being replaced yet so still holding out hope.[/QUOTE]
Better Call for replacement before the same happens to you. |
[QUOTE=34JacktheRipper;12864397]Wow that's rough. The first replacement is bad, but at least an okay card. That replacement on the second one, and IMO the Holliday silver might be worth more than the Holliday/Freese dual, is inexcusable[/QUOTE]
This. On the first card, Bogaerts/JBJ at least has the potential for appreciation, even though it's not worth as much as the dual patch auto now. On the second, they gave you a card that should have been used as a free throw-in. That's grotesque. |
Is it possible that the Bogaerts/Bradley was to replace BOTH cards and the Deglan was just a frebie?
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[QUOTE=afrobandit;12864648]Is it possible that the Bogaerts/Bradley was to replace BOTH cards and the Deglan was just a frebie?[/QUOTE]
No, separate replacements. Freebie for # 1 was '12 Heritage Minors ROA A. Sanchez and for # 2 '11 Bow Sterling Dual Relic Ref Freeman/Heyward S # / 99. |
[QUOTE=deujr61;12864665]No, separate replacements. Freebie for # 1 was '12 Heritage Minors ROA A. Sanchez and for # 2 '11 Bow Sterling Dual Relic Ref Freeman/Heyward S # / 99.[/QUOTE]
You sure the Freeman/Heyward wasn't the replacement and the Deglan was the throw-in? |
I wrote them a letter and sent the redemptions back and it worked out for me.
This was a few years ago but yeah taht 2nd redemption is a joke. |
[QUOTE=mainerunr;12864755]You sure the Freeman/Heyward wasn't the replacement and the Deglan was the throw-in?[/QUOTE]
Would not think a non auto for auto but, who knows with Topps. |
[QUOTE=IamRalpho;12864759]I wrote them a letter and sent the redemptions back and it worked out for me.
This was a few years ago but yeah taht 2nd redemption is a joke.[/QUOTE] May give that a try if BBB Complaint does not get me anywhere. |
Those are completely unacceptable replacements. I know the companies that do redemptions issue them with good intentions but if they aren't able to complete the redemption they seem to have a "who cares" response. They send out something and hope that the recipient is either satisfied or just wont bother them and accept it.
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Freaking awful! I feel for you, had an auto /10 I was waiting on, gave proof the same card in a /50 had sold for over $50, got a $25 auto.
TOPPS DNGAF... I will never buy another redemption again, and SELLING any I pull. |
Redemptions in general need to go away.
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[QUOTE=delangley1977;12865917]Redemptions in general need to go away.[/QUOTE]
Not gonna happen until people start boycotting Topps products containing redemptions. |
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