Buyer Wants To Have Item Sent To A Different Address

HYPTZEMDSTRPLES · 05-20-2019, 04:55 PM

I sold an item. However, buyer sent message stating the wrong address is on their file. Will Paypal let me change the address? If not, how can I send to their new address?

ThoseBackPages · 05-20-2019, 04:55 PM

scam. cancel the sale, you are not covered

speedyjg13 · 05-20-2019, 04:57 PM

Scam... dont do it

ThoseBackPages · 05-20-2019, 04:59 PM

if you MUST complete the sale, have him send you a USD Money Order

jpruitt2 · 05-20-2019, 05:01 PM

Quote:

Originally Posted by ThoseBackPages

if you MUST complete the sale, have him send you a USD Money Order

This. Otherwise cancel the transaction.

ninjacookies · 05-20-2019, 05:03 PM

Nope.

Don't do it. If he's dead set on doing it, tell him you'll have to cancel the transaction and refund and have him edit his address in paypal then re-purchase. But I wouldn't trust him at this point.

dashcol · 05-20-2019, 05:17 PM

I would normally say don’t do it, but sometimes it depends on the circumstances. I just moved a couple months ago, and did not have internet for the first few weeks at my new house. PayPal would not let me change the address from my phone so I had to wait until I got internet back.

Now, I did not make any eBay purchases over the time I could not change my address, but did make purchases on here. Everyone here was understanding and shipped to the address I wanted, and not the PayPal address. I am sure that was because of the amount of feedback I have on here, and I was mainly dealing with guys who have worked with me before, all I am saying is that there are sometimes valid reasons to have shipped elsewhere.

The other reasons I have dealt with is someone not wanting it to go to their house, and instead their place of employment. This is usually because they don’t want wife/significant other to know how much they are spending.

I would ask the guy why it needs to go elsewhere, but ultimately it is safer to cancel the transaction and move on.

coltsfan23 · 05-20-2019, 05:28 PM

If the address and correspondence is documented on Ebay via messages, you should be covered, even if it's different than the address under Paypal. Or at least that's what an Ebay CS rep told me a few weeks ago when I called regarding a similar situation. You should call Ebay CS and ask them to verify that and then consider your options. Assuming this sale was on Ebay of course.

Also if you cancel the transaction, you'd eat the 2.9% + 0.30 Paypal fee due to their rule changes. Just something to remember.

RaceDog · 05-20-2019, 05:34 PM

Quote:

Originally Posted by coltsfan23

Also if you cancel the transaction, you'd eat the 2.9% + 0.30 Paypal fee due to their rule changes. Just something to remember.

Did they not rescind this?

NickM · 05-20-2019, 05:50 PM

Quote:

Originally Posted by coltsfan23

If the address and correspondence is documented on Ebay via messages, you should be covered, even if it's different than the address under Paypal. Or at least that's what an Ebay CS rep told me a few weeks ago when I called regarding a similar situation. You should call Ebay CS and ask them to verify that and then consider your options. Assuming this sale was on Ebay of course.

Also if you cancel the transaction, you'd eat the 2.9% + 0.30 Paypal fee due to their rule changes. Just something to remember.

Never trust an eBay service rep. They lie.

22emmittfan · 05-20-2019, 07:42 PM

wouldn't do it either. google the address and sometimes you will see negative posts up about that address from ebay buys. had some guy do that with an address in del. be careful.

hairysasquatch · 05-20-2019, 07:58 PM

Negatory, sir.

Mstepper · 05-20-2019, 08:05 PM

is this a legit scam? I've bought cards and had them sent to friends numerous times. never an issue.
interesting

premium1981 · 05-20-2019, 09:13 PM

If you send, make sure you come back to this thread in a week or two and tell us what you learned.

PS....Don't do it.

calculusdork · 05-20-2019, 09:27 PM

shrevecity · 05-20-2019, 10:02 PM

Quote:

Originally Posted by coltsfan23

If the address and correspondence is documented on Ebay via messages, you should be covered, even if it's different than the address under Paypal. Or at least that's what an Ebay CS rep told me a few weeks ago when I called regarding a similar situation. You should call Ebay CS and ask them to verify that and then consider your options. Assuming this sale was on Ebay of course.

Also if you cancel the transaction, you'd eat the 2.9% + 0.30 Paypal fee due to their rule changes. Just something to remember.

That is not true. It will cover you from getting a neg, but it will not keep you from losing the money. That CS is wrong, they are good at telling you what you want to hear.

It is against Ebay rules for a buyer to ask a seller to ship to a different address.

cruiserdaddy7 · 05-20-2019, 10:13 PM

Depends on buyers feedback etc.

ucLAkers · 05-20-2019, 11:23 PM

Quote:

Originally Posted by Mstepper

is this a legit scam? I've bought cards and had them sent to friends numerous times. never an issue.
interesting

Friends? Thats a big difference....

daeve · 05-20-2019, 11:28 PM

I just dealt with this. It was a buyer with very few fb that hadn't had any transactions in a couple years, so it was obvious to me they just weren't very active. I told them I wouldn't be covered as a seller and they understood so we did end up having them cancel the first transaction and then after they updated their address, re-listed and accepted the same offer. Turns out they were honest and polite about it, so you never know. The main thing is communication, if someone is honest with you it's pretty clear.

Shadowsonic2004 · 05-20-2019, 11:39 PM

Quote:

Originally Posted by shrevecity

That is not true. It will cover you from getting a neg, but it will not keep you from losing the money. That CS is wrong, they are good at telling you what you want to hear.

It is against Ebay rules for a buyer to ask a seller to ship to a different address.

I've actually been told the same, although in my experience, the buyer made two separate purchases and two different addresses. I asked if I could ship to the same address for both and was told as long as the buyer in a ebay message agrees or asks for it. In this case with the new paypal rule where they don't refund the 2.9 anymore. I'd just say no and ship it to the address that ebay or paypal says.

jmeryllman · 05-21-2019, 12:14 AM

I've sold an item that the buyer asked to be sent to a different address. Turns out it was his office address. He didn't want it sent to his home address because he didn't want his wife to see. All went well.

JimShorts01 · 05-21-2019, 12:40 AM

It depends. Is it a high value card? How’s the buyer’s feedback? Did they give a reason for the address change?

Cavaliercards · 05-21-2019, 12:51 AM

Only to the address they have on file

HYPTZEMDSTRPLES · 05-21-2019, 02:20 PM

Buyer has 35 feedback. Some positive feedback as recent as April. No negative feedback in their prior purchases. Item was a $10 hat. Should I still cancel?

ryanvas · 05-21-2019, 02:29 PM

Quote:

Originally Posted by HYPTZEMDSTRPLES

Buyer has 35 feedback. Some positive feedback as recent as April. No negative feedback in their prior purchases. Item was a $10 hat. Should I still cancel?

You can refund the buyer and they will be able to resend payment with the correct address.

If they are unwilling to do this then cancel.

05-20-2019, 04:55 PM	#1
HYPTZEMDSTRPLES Member Join Date: Jun 2011 Posts: 3,850	Buyer Wants To Have Item Sent To A Different Address I sold an item. However, buyer sent message stating the wrong address is on their file. Will Paypal let me change the address? If not, how can I send to their new address?

05-20-2019, 04:55 PM	#2
ThoseBackPages Member Join Date: Feb 2010 Location: Long Island Posts: 90,287 ThoseBackPages	scam. cancel the sale, you are not covered __________________ Pumpers Paradise #YouCryIBuy Four things that we cannot change each others minds about: Politics, Religion, Third Party Grading, and 2021 Bowman's Best Rookie Cards

05-20-2019, 04:59 PM	#4
ThoseBackPages Member Join Date: Feb 2010 Location: Long Island Posts: 90,287 ThoseBackPages	if you MUST complete the sale, have him send you a USD Money Order __________________ Pumpers Paradise #YouCryIBuy Four things that we cannot change each others minds about: Politics, Religion, Third Party Grading, and 2021 Bowman's Best Rookie Cards

05-20-2019, 05:17 PM	#7
dashcol Member Join Date: Dec 2011 Location: It's complicated Posts: 7,725	I would normally say don’t do it, but sometimes it depends on the circumstances. I just moved a couple months ago, and did not have internet for the first few weeks at my new house. PayPal would not let me change the address from my phone so I had to wait until I got internet back. Now, I did not make any eBay purchases over the time I could not change my address, but did make purchases on here. Everyone here was understanding and shipped to the address I wanted, and not the PayPal address. I am sure that was because of the amount of feedback I have on here, and I was mainly dealing with guys who have worked with me before, all I am saying is that there are sometimes valid reasons to have shipped elsewhere. The other reasons I have dealt with is someone not wanting it to go to their house, and instead their place of employment. This is usually because they don’t want wife/significant other to know how much they are spending. I would ask the guy why it needs to go elsewhere, but ultimately it is safer to cancel the transaction and move on. __________________ “A life is not important except in the impact it has on other lives.” Jackie Robinson “Never let your head hang down. Never give up and sit down and grieve. Find another way.” Satchel Paige.

05-20-2019, 07:58 PM	#12
hairysasquatch Member Join Date: Dec 2008 Location: In the Woods, Central NY Posts: 36,091	Negatory, sir. __________________ I am going signature-free

05-20-2019, 04:57 PM	#3
speedyjg13 Member Join Date: Mar 2013 Posts: 17,268	Scam... dont do it

05-20-2019, 05:03 PM	#6
ninjacookies Member Join Date: Jan 2011 Location: All the girls see the (boi)/ Look at his flips / Look at his kards / All they say is (oh boi). Posts: 57,025	Nope. Don't do it. If he's dead set on doing it, tell him you'll have to cancel the transaction and refund and have him edit his address in paypal then re-purchase. But I wouldn't trust him at this point.

05-20-2019, 05:28 PM	#8
coltsfan23 Member Join Date: May 2009 Location: US Posts: 10,208 coltsfan23	If the address and correspondence is documented on Ebay via messages, you should be covered, even if it's different than the address under Paypal. Or at least that's what an Ebay CS rep told me a few weeks ago when I called regarding a similar situation. You should call Ebay CS and ask them to verify that and then consider your options. Assuming this sale was on Ebay of course. Also if you cancel the transaction, you'd eat the 2.9% + 0.30 Paypal fee due to their rule changes. Just something to remember.

05-20-2019, 07:42 PM	#11
22emmittfan Member Join Date: Nov 2018 Location: Florida Posts: 2,431 22emmittfan	wouldn't do it either. google the address and sometimes you will see negative posts up about that address from ebay buys. had some guy do that with an address in del. be careful.

05-20-2019, 08:05 PM	#13
Mstepper Member Join Date: Dec 2013 Location: Alaska Posts: 1,175	is this a legit scam? I've bought cards and had them sent to friends numerous times. never an issue. interesting

05-20-2019, 09:13 PM	#14
premium1981 Member Join Date: Oct 2007 Location: North Carolina Posts: 11,385	If you send, make sure you come back to this thread in a week or two and tell us what you learned. PS....Don't do it.

05-20-2019, 09:27 PM	#15
calculusdork Member Join Date: Jul 2012 Location: Nowheresville Posts: 26,683 calculusdork calculusdork

05-20-2019, 10:13 PM	#17
cruiserdaddy7 Member Join Date: Jul 2007 Posts: 15,568 Cruiserdaddy7	Depends on buyers feedback etc. __________________ Show me your friends and I'll show you your future.

05-20-2019, 11:28 PM	#19
daeve Member Join Date: Nov 2014 Location: savannah GA Posts: 13,146 accrules	I just dealt with this. It was a buyer with very few fb that hadn't had any transactions in a couple years, so it was obvious to me they just weren't very active. I told them I wouldn't be covered as a seller and they understood so we did end up having them cancel the first transaction and then after they updated their address, re-listed and accepted the same offer. Turns out they were honest and polite about it, so you never know. The main thing is communication, if someone is honest with you it's pretty clear.

05-21-2019, 12:14 AM	#21
jmeryllman Member Join Date: Sep 2013 Posts: 297	I've sold an item that the buyer asked to be sent to a different address. Turns out it was his office address. He didn't want it sent to his home address because he didn't want his wife to see. All went well.

05-21-2019, 12:40 AM	#22
JimShorts01 Member Join Date: Feb 2016 Location: San Diego Posts: 1,059 musn2014	It depends. Is it a high value card? How’s the buyer’s feedback? Did they give a reason for the address change?

05-21-2019, 12:51 AM	#23
Cavaliercards Member Join Date: Aug 2009 Location: Charlottesville, VA Posts: 30,889 cavaliercards	Only to the address they have on file __________________ Always Buying: Vintage and Tobacco Cards Follow us on Twitter AND Instagram: @Cavaliercards

05-21-2019, 02:20 PM	#24
HYPTZEMDSTRPLES Member Join Date: Jun 2011 Posts: 3,850	Buyer has 35 feedback. Some positive feedback as recent as April. No negative feedback in their prior purchases. Item was a $10 hat. Should I still cancel? Last edited by HYPTZEMDSTRPLES; 05-21-2019 at 02:23 PM.