new $0.75 shipping from eBay

[Bosoxfan5990]

Originally Posted by Metssftf

Got my first claim of not receiving the item. Thanks to eBay saying an estimated time of a week from shipping, they're already asking where it is. Low feedback buyer so maybe not buying ESE often.To their credit, there is no tracking updates after the 16th, last Thursday.

What's everyone's general response to these? Tell them it's an estimated time frame and give a few extra days?

Don't want to jump the gun with a refund and wait to submit a PIP claim of they give any issues about refunding and the tracking updating after.

If it did get lost and I file a claim, do you claim the total of the ordet Street eBay fees? Include the shipping cost?

Had a nice streak going for the ESE, over 300 with no issues until today.

Did they reach out via message or open a case?

If they reached out via message, I'd explain how ESE works and kindly ask them to give an additional week for the item to show up.

If they opened a case, I would just refund and set a reminder 30 days out to submit your PIP claim.

[Eric1285]

Originally Posted by Metssftf

Got my first claim of not receiving the item. Thanks to eBay saying an estimated time of a week from shipping, they're already asking where it is. Low feedback buyer so maybe not buying ESE often.To their credit, there is no tracking updates after the 16th, last Thursday.

What's everyone's general response to these? Tell them it's an estimated time frame and give a few extra days?

Don't want to jump the gun with a refund and wait to submit a PIP claim of they give any issues about refunding and the tracking updating after.

If it did get lost and I file a claim, do you claim the total of the ordet Street eBay fees? Include the shipping cost?

Had a nice streak going for the ESE, over 300 with no issues until today.

If you end up having to file the claim, you don't even have to put in the amount - they look it up for you based on the details you provide. You get refunded the amount the card sold for, excluding shipping.

[Metssftf]

Originally Posted by Bosoxfan5990

Did they reach out via message or open a case?

If they reached out via message, I'd explain how ESE works and kindly ask them to give an additional week for the item to show up.

If they opened a case, I would just refund and set a reminder 30 days out to submit your PIP claim.

They messaged me.
Replied essentially saying that.

Thanks again everyone.

[Edreedballhawk]

Quick question. Should I be upset if a seller charges me $5.25 for "first class" shipping and mail the package out using esu? I've had this happen several times and feel like I should say something.

[jamcas997]

Originally Posted by Edreedballhawk

Quick question. Should I be upset if a seller charges me $5.25 for "first class" shipping and mail the package out using esu? I've had this happen several times and feel like I should say something.

We have had this one posted before and it really depends how the seller has the shipping & Handling set. If you could post the sellers id so we can check them out and see how they have their shipping worded.

For me anything over $3.99 I would be expecting and bubble mailer with tracking , but i would ask or read sellers s/h and full description first.

[shrevecity]

Originally Posted by Edreedballhawk

Quick question. Should I be upset if a seller charges me $5.25 for "first class" shipping and mail the package out using esu? I've had this happen several times and feel like I should say something.

It really depends but in the end if it says first class and the seller sent ese then technically they are in the right. They should though say ese or standard shipping and not straight first class.

Saying something g though you have to watch what you say. Had a case here a few weeks ago where the buyer ended up being just as wrong as the seller due to his choice of words. Did not help that listing was marked as standard shipping either

[cjmccreary]

Where can I find the specifics on ESE? I have a card that shows delivered, but only to the zip code. I believe it can happen where this is the case, but the card isn't actually delivered just yet. I see references above to "giving it a few days". Where can I point this buyer to in order to explain?

[jamcas997]

Originally Posted by cjmccreary

Where can I find the specifics on ESE? I have a card that shows delivered, but only to the zip code. I believe it can happen where this is the case, but the card isn't actually delivered just yet. I see references above to "giving it a few days". Where can I point this buyer to in order to explain?

You cannot. Buyer just needs to be patient.
I had a buyer ask me this yesterday. I just ignored and buyer said it showed up today. Seems harsh , but they need to know and understand how ESE works and if you are like me and offer an upgrade to FC with tracking in bbl mailer it is on them to choose.

[JeffG1954]

Originally Posted by cjmccreary

Where can I find the specifics on ESE? I have a card that shows delivered, but only to the zip code. I believe it can happen where this is the case, but the card isn't actually delivered just yet. I see references above to "giving it a few days". Where can I point this buyer to in order to explain?

There is nowhere that says these sometimes arrive 1-3 days after being marked "delivered". You can explain that they are only scanned by a post office with a sorting machine, and not every post office has one. Sometimes they are scanned at a hub location, but then they have to get loaded onto a truck to ship to the actual delivery post office, then sorted and sent out for delivery. That process can sometimes take a few extra days.

[Bosoxfan5990]

Originally Posted by JeffG1954

There is nowhere that says these sometimes arrive 1-3 days after being marked "delivered". You can explain that they are only scanned by a post office with a sorting machine, and not every post office has one. Sometimes they are scanned at a hub location, but then they have to get loaded onto a truck to ship to the actual delivery post office, then sorted and sent out for delivery. That process can sometimes take a few extra days.

This is what I typically explain to any buyers who reach out via message and ask to give an extra week for the ESE to arrive, based on previous experience.

[cjmccreary]

Does ESE work from US to Canada? Assuming it does since ebay is allowing an offer to be made.

[shrevecity]

Originally Posted by cjmccreary

Does ESE work from US to Canada? Assuming it does since ebay is allowing an offer to be made.

Nope but it does work through international shipping program. You will ship to a US location and they will reship it

[Swipe79]

It's kind of frustrating that eBay is pretty much directing buyers to open claims instead of contacting the seller first to ask about items. I had three different item not received cases open today on cards I shipped last week.

Last week we had three days locally where the post office was not in operation, so all of them saw at least a 2-3 day delay before even hitting the local sort and my experience has been that when USPS falls behind the scans don't show up as often, which makes the uninitiated wonder.

[rwperu34]

Originally Posted by Swipe79

It's kind of frustrating that eBay is pretty much directing buyers to open claims instead of contacting the seller first to ask about items. I had three different item not received cases open today on cards I shipped last week.

Last week we had three days locally where the post office was not in operation, so all of them saw at least a 2-3 day delay before even hitting the local sort and my experience has been that when USPS falls behind the scans don't show up as often, which makes the uninitiated wonder.

Lengthen your handling time on ESE items. It'll give you two weeks at least. I had one opened today right at the expected delivery date, but the item was shipped 15 days ago.

I think at two weeks you've still got a pretty good shot at delivery, but at three weeks it goes to practically nil. That kind of sucks, but not really. You just take the extra minute to file a claim and are made whole.

[Swipe79]

I'm already at three days handling time and to be honest it's more about people who don't understand the ESE they select and are being impatient.

Originally Posted by rwperu34

Lengthen your handling time on ESE items. It'll give you two weeks at least. I had one opened today right at the expected delivery date, but the item was shipped 15 days ago.

I think at two weeks you've still got a pretty good shot at delivery, but at three weeks it goes to practically nil. That kind of sucks, but not really. You just take the extra minute to file a claim and are made whole.

[shrevecity]

Originally Posted by Swipe79

It's kind of frustrating that eBay is pretty much directing buyers to open claims instead of contacting the seller first to ask about items. I had three different item not received cases open today on cards I shipped last week.

Last week we had three days locally where the post office was not in operation, so all of them saw at least a 2-3 day delay before even hitting the local sort and my experience has been that when USPS falls behind the scans don't show up as often, which makes the uninitiated wonder.

I would personally rather them open the claim that way its all on record and when they lose it actually counts against them. Too many opened claims and Ebay will stop them from being able to do so. Have seen a few scumbuckets on Facebook complaining about this recently so they may be doing it more and more now.

[Swipe79]

I hope it's true, but based on the eBay track record I won't hold my breath.

I think the lack of patience is what annoys me the most.

Originally Posted by shrevecity

I would personally rather them open the claim that way its all on record and when they lose it actually counts against them. Too many opened claims and Ebay will stop them from being able to do so. Have seen a few scumbuckets on Facebook complaining about this recently so they may be doing it more and more now.

[rms13]

How many cards in top loaders/card savers can you safely ship at the lowest ESE rate at 1 oz and not have issues with postage? 1 ? I'm selling a lot of cheap cards with free shipping and want to know what I can realistically combine into one envelope without having an issue

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[shrevecity]

Originally Posted by rms13

How many cards in top loaders/card savers can you safely ship at the lowest ESE rate at 1 oz and not have issues with postage? 1 ? I'm selling a lot of cheap cards with free shipping and want to know what I can realistically combine into one envelope without having an issue

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Some have issues with it with 1 card. Top loaders generally get hung up by this more often than card savers. Generally I don't ship any more than 3 cards in a pwe some do more but that my general limit. Generally one card in a saver will get through but there will be some on occasion get kicked out

[rms13]

Originally Posted by shrevecity

Some have issues with it with 1 card. Top loaders generally get hung up by this more often than card savers. Generally I don't ship any more than 3 cards in a pwe some do more but that my general limit. Generally one card in a saver will get through but there will be some on occasion get kicked out

Thanks. I just started adding volume discount along with free shipping to move cards faster so I'll figure it out if I ever get someone that buys multiples

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[jamcas997]

Originally Posted by rms13

Thanks. I just started adding volume discount along with free shipping to move cards faster so I'll figure it out if I ever get someone that buys multiples

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This is how I ship SE with only one Postage Due yet in over 12,000 shipped.

https://www.youtube.com/watch?v=MO8zCVITRTI&t=9s



you can also get the wider envelopes and do 2 large card savers in it with say 4 paper or 3 chrome in each card saver up to the 3 ounces.

[Swipe79]

I will max at 2 cards for 1 oz.

I jump to 3 oz. at three cards and can ship as many as 10-11 at the 3 oz. level.

In the last six months - only 9 claims in 7,000 card shipped and over half ended up being delivered. I've only had to refund 4 times in that time span.

Originally Posted by rms13

How many cards in top loaders/card savers can you safely ship at the lowest ESE rate at 1 oz and not have issues with postage? 1 ? I'm selling a lot of cheap cards with free shipping and want to know what I can realistically combine into one envelope without having an issue

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[ledgewerx]

Originally Posted by rms13

Thanks. I just started adding volume discount along with free shipping to move cards faster so I'll figure it out if I ever get someone that buys multiples

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When I sell a single card, I use a top loader and ship 1 oz.

When I sell two cards, I use two top loaders and ship 2 oz.

When I sell more than two cards, I use two top loaders and sandwich any remaining cards between the two cards in top loaders and place them all in a team bag. I have sold up to ten cards this way while selecting two cards. I pay for 2 oz in this situation too.

I do have a scale that use to ensure that I provide the proper postage but have not sold more than 10 cards at once so I do not know when I would have to pay for 3 oz.

I have only been selling a little over a year but I have never had a card or cards returned due to insufficient postage or because of damage to the cards.

[rms13]

Thanks for the advice from everyone. I do worry about shipping more then one card in the same top loader or not top loading all cards. I've gotten cards like that they I bought and no big deal but I feel like most people expect each card in it's own top loaders. There are picky people on the low end. I even had one guy buy a card for 1.50 free shipping and then send me a message on how he wanted the card packed.

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[rodent14]

Originally Posted by rms13

Thanks for the advice from everyone. I do worry about shipping more then one card in the same top loader or not top loading all cards. I've gotten cards like that they I bought and no big deal but I feel like most people expect each card in it's own top loaders. There are picky people on the low end. I even had one guy buy a card for 1.50 free shipping and then send me a message on how he wanted the card packed.

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I've gotten a few messages like this on 99 cent cards, usually asking for additional protection, cardboard on both sides, etc. I usually send a quick message offering to upgrade it to a bubble mailer and invoice them for the extra shipping costs, so far not a single one of them have taken me up on that offer.

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