eBay Authenticity Guarantee limit now $500

[KingInTheNorth]

Nightmare today...

Bought a high end PC card on eBay. Went through the authentication process... received today and the package was damaged and the card creased. Unbelievable...I want the card and have never had a return in 9 years in ebay. Not sure how this will play out but I have little confidence in eBay.

[SteigerWRX]

Originally Posted by KingInTheNorth

Nightmare today...



Bought a high end PC card on eBay. Went through the authentication process... received today and the package was damaged and the card creased. Unbelievable...I want the card and have never had a return in 9 years in ebay. Not sure how this will play out but I have little confidence in eBay.

What was it?

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[BRob1]

Originally Posted by KingInTheNorth

Nightmare today...

Bought a high end PC card on eBay. Went through the authentication process... received today and the package was damaged and the card creased. Unbelievable...I want the card and have never had a return in 9 years in ebay. Not sure how this will play out but I have little confidence in eBay.

This new policy protects the seller more than the buyer. As i understand it an INAD return is not possible if it’s been authenticated? Not that that applies in your case as it was damaged during shipping it sounds like.

But what happens if after reviewing pics (before I buy) I message the seller and say “nice card, any print lines or anything like that I can’t se in pics?” He says no it’s all good, then card shows up with a fat print line that wasn’t visible in pics. The authenticator doesn’t know we had this discussion, says boom, authentic and sends it on to me. I’m screwed now?

[ucLAkers]

How can CSG feel good about shipping these back looking like a pile of garbo? They should be ashamed to even team up with something like this.

[KingInTheNorth]

Originally Posted by BRob1

This new policy protects the seller more than the buyer. As i understand it an INAD return is not possible if it’s been authenticated? Not that that applies in your case as it was damaged during shipping it sounds like.

But what happens if after reviewing pics (before I buy) I message the seller and say “nice card, any print lines or anything like that I can’t se in pics?” He says no it’s all good, then card shows up with a fat print line that wasn’t visible in pics. The authenticator doesn’t know we had this discussion, says boom, authentic and sends it on to me. I’m screwed now?

I will not be opening it as item not described. This was obviously after the fact and authentication. Im happy there is seller protection but I'm very curious how eBay will handle this. Between buying and selling I've had close to 7 figures with no issues so I hope that holds some weight. I'm going to call tomorrow and see if/how I can get this handled.

[DynaEtch]

Originally Posted by BRob1

But what happens if after reviewing pics (before I buy) I message the seller and say “nice card, any print lines or anything like that I can’t se in pics?” He says no it’s all good, then card shows up with a fat print line that wasn’t visible in pics. The authenticator doesn’t know we had this discussion, says boom, authentic and sends it on to me. I’m screwed now?

This is a good point. They say the authenticator is cross checking condition with item title and description, but what about messages? No way CSG is looking into the message history of each item.

As a rule of thumb for the buyer, I would take it as an assumption that nothing said through messaging can be held accountable, and that you can only go off what you see in the item description. That being said, most sellers are probably honest and will convey true information through messages, but I would take anything said with a grain of salt if it’s an item qualifying for the AG program.


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[DynaEtch]

Did anyone ever figure out if items >750 still need to have signature confirmation when shipped to the authenticator?

[mnvikingstwins]

Originally Posted by KingInTheNorth

I will not be opening it as item not described. This was obviously after the fact and authentication. Im happy there is seller protection but I'm very curious how eBay will handle this. Between buying and selling I've had close to 7 figures with no issues so I hope that holds some weight. I'm going to call tomorrow and see if/how I can get this handled.

It should be the same way that GSP is handled, I had one couple months ago where package from GSP -> Canada got all destroyed. Buyer still needs to open a case on it and then seller lets ebay know it was on the CSG -> buyer leg so ebay has to do the full refund from their funds. Doesn't count against seller for performance standards.

[SleepyWill]

Had my first EA purchase go through last night and my anxiety is at a pretty high level.

[zworykin]

Received my first purchase yesterday. It was fine. But my god, the packaging is just such an utter waste. How many of these stupid blue boxes are going to not be immediately thrown away? 1 in 100? 1 in 1,000? 1 in 10,000? Even assuming we all recycle, which is decidedly untrue, this is just obscenely stupid from an environmental standpoint.

[oddstuff]

Originally Posted by Shadowsonic2004

I bought a raw football card about a week after they started the whole thing. It was one of those XRC cards that were redemptions sent in Panini's one touches. Wondered if they'd remove the card from it. Got it back Monday. Good news was they kept it in the case and just put the case in a sleeve with their tamper proof sticker on that. For all those wondering about that kind of stuff. That was my experience.

I haven't bought a one of those Panini redemptions before. Did your Panini card come with a factory sealed sticker on the one touch case as a sign it's still factory sealed?

[pewe]

What the?!? My last eBay authentication box was actually pretty compact and had no room for play… my latest one??? Just look at all that air.

What are they doing??? Trying to maximize room taken up in my collection? This is horrible.

Fortunately, the card seemed in good shape and no issues with the sleeve or holder.





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[Nostalgia]

Originally Posted by DynaEtch

He did sell two raw copies just in the last couple days, and it's shame they went for 400 and 280, because those wont go through ebay authentication at those prices, and I wonder if someone got burned.

I think it's pretty ridiculous after it was known the one sold to you didnt pass authentication, the seller let those auctions for basically the same raw tiffany griffey continue like nothing happened- that in itself is shady.

Well he sold a SGC 10 KGJ tiffany on February 26th and magically he is selling that same exact card again now.

He's either playing games with all these tiffany listings or every buyer is returning them.

https://www.ebay.com/itm/31388332752...p2047675.l2557

https://www.ebay.com/itm/31389968284...IAAOSwYU1iIYJd

[DynaEtch]

Originally Posted by Nostalgia

Well he sold a SGC 10 KGJ tiffany on February 26th and magically he is selling that same exact card again now.

He's either playing games with all these tiffany listings or every buyer is returning them.

https://www.ebay.com/itm/31388332752...p2047675.l2557

https://www.ebay.com/itm/31389968284...IAAOSwYU1iIYJd

Extremely shady. And yet the guy still has 100% feedback.....how is that even possible.

[tmoore_25]

Originally Posted by DynaEtch

Extremely shady. And yet the guy still has 100% feedback.....how is that even possible.

Looks like he only has 4 feedback as a seller. If he is getting negatives, he's probably getting ebay to remove it.

[90sIcons]

Ebay are you F**king kidding me with this "Authentication Service?!"

I bought a card in February that should have arrived by now. Myself and the Seller have 100% positive feedback and I know enough about this card to know it is authentic. I don't need some schmuck "expert" to authenticate it.

So let me understand this sh*T... If I list a PSA or BGS Authenticated card on eBay for $500+ does it still need to be "authenticated" for a 2nd time by the Ebay 'experts' ???? PREPOSTEROUS. INCONCEIVABLE!

https://giphy.com/gifs/shocked-the-p...-JRF85A7Bcl2YU

Never again. Ebay did not need this. No one asked for it. Absurd.

[Nostalgia]

Originally Posted by tmoore_25

Looks like he only has 4 feedback as a seller. If he is getting negatives, he's probably getting ebay to remove it.

Good point.

The entire thing is shady. Starting from ebay not authenticating his sale and then he starts listing them as auctions to get around the authentication. And having the same pics for all sales, and just having so many of these Tiffany's available for sale. And, finally, this SGC 10 one that's back up for sale a week after selling it.

[Triple B]

Come on, Fanatics…hurry up!!!

[DynaEtch]

Originally Posted by Nostalgia

Well he sold a SGC 10 KGJ tiffany on February 26th and magically he is selling that same exact card again now.

He's either playing games with all these tiffany listings or every buyer is returning them.

https://www.ebay.com/itm/31388332752...p2047675.l2557

https://www.ebay.com/itm/31389968284...IAAOSwYU1iIYJd

Since the card he sold you didnt pass authentication, and the seller appears to be continuing to scam, I would consider leaving appropriate feedback, mentioning the Griffey you bought did not pass authentication. Might help some buyers out, who are oblivious and continue to bid up these Griffey listings.

[DynaEtch]

Originally Posted by 90sIcons

Ebay are you F**king kidding me with this "Authentication Service?!"

I bought a card in February that should have arrived by now. Myself and the Seller have 100% positive feedback and I know enough about this card to know it is authentic. I don't need some schmuck "expert" to authenticate it.

So let me understand this sh*T... If I list a PSA or BGS Authenticated card on eBay for $500+ does it still need to be "authenticated" for a 2nd time by the Ebay 'experts' ???? PREPOSTEROUS. INCONCEIVABLE!

https://giphy.com/gifs/shocked-the-p...-JRF85A7Bcl2YU

Never again. Ebay did not need this. No one asked for it. Absurd.

No, graded cards are not sent through this program, just raw cards.

But I understand what you're saying: so unnecessary for the vast majority of cards. I have yet another one I bought sitting at AG right now down in Sarasota.....that I already know has a 100% chance of being classified "miscategorized"- it's a sketch card, but they dont authenticate sketches.....but sketches are automatically sent to this thing because they are listed in trading card singles. It's all just a total waste of time, and such a joke.

[imbluestreak23]

It's CSG.

They ship scuffed cases so no surprise they don't know how to ship raw cards either.

Have two pending review. Fingers crossed they aren't molested.

[rwperu34]

Originally Posted by Nostalgia

Good point.

The entire thing is shady. Starting from ebay not authenticating his sale and then he starts listing them as auctions to get around the authentication. And having the same pics for all sales, and just having so many of these Tiffany's available for sale. And, finally, this SGC 10 one that's back up for sale a week after selling it.

Most likely culprit for the SGC 10 is non paying bidder. There is no record of it on Terapeak.

[Bambino22]

Originally Posted by bradical

Fun fact: If the item was listed above $500 with a BO and the sale price ends up below $500, it still goes through their authentication service.

Is this an acceptable request to a seller? Am I breaking any terms and conditions to ask them to cancel and relist? Luckily this one does comp below 500$.

"Hello, I do not want to participate in the Ebay Authentication program. Can you relist this card below 500$? I'm a buyer at 499$."

[clocsta2323]

Originally Posted by Bambino22

Is this an acceptable request to a seller? Am I breaking any terms and conditions to ask them to cancel and relist? Luckily this one does comp below 500$.

"Hello, I do not want to participate in the Ebay Authentication program. Can you relist this card below 500$? I'm a buyer at 499$."

I'd tell you to kick rocks.

[Bambino22]

Wow. Surprised but appreciate your response.