Panini Redemptions

[cardozo]

I’ve been waiting for three replacements which i requested in like August/September of last year and no movement. All my emails have gone unanswered and anytime I try calling it takes 2-3 times to get through to then receive a response to wait another 6-8 weeks since they are hopelessly behind on sending out cards and I just should be patient.

[Metsfan1991]

I will buy any redemptions you have unfulfilled.

Easy to transfer ownership.

[callou2131]

I just got 150 points from a 2013 redemption I totally forgot about of some scrub.

[kingofsnake]

I pulled a 2013-14 Crusade Kevin Durant Majestic Marks Silver (on card, of 10) and redeemed it in July 2017. The redemption had expired. After the redemption sat in limbo for five years, I received an e-mail from Panini that they were replacing this card for 2,500 points.

[4barrel]

https://www.blowoutforums.com/showthread.php?t=1536849

Email jhowarth@paniniamerica.net and khower@paniniamerica.net and see if it helps you guys out.

[KhalDrogo]

Originally Posted by 4barrel

https://www.blowoutforums.com/showthread.php?t=1536849

Email jhowarth@paniniamerica.net and khower@paniniamerica.net and see if it helps you guys out.

Didn’t respond to me last week. Tried again today.

[4barrel]

Originally Posted by KhalDrogo

Didn’t respond to me last week. Tried again today.

Keep flooding.

[Ra3]

This process is a little weird. I know the speculation has been that panini is working to get rid of as many potential liabilities (like redemptions) as they can prior to a fanatics combination. I also think they have stated they are focused on medium- and lower-value cards prior to year end, correct?

So by year end/Jan 2023 the only outstanding redemptions should be high-value cards (as decided by panini and panini alone)…? Will be pretty interesting to see what happens to those redemption holders. Will there be a glut of points awarded for those (this seems like an awful solution and probably therefore the most likely one given panini’s history of customer service)?

Will there be a flood of white box and black box 1/1s?

Will we finally see a bunch of amazing cards held back by panini as replacements for these “high value” redemptions?

There’s somebody out there with insight; I wish they would speak up on this.

[Brwdot]

Originally Posted by 4barrel

Keep flooding.

i am also flooding. Sitting on a nt colossal LJax auto from 2019 nt. praying they don't give me the shaft on this, but i would like to have it replaced as he hasn't signed for them since his rookie season, and a couple early 2019 sets which were probably made his rookie season.

pretty special card all things considered.

no response over the past 2 weeks.

[lethalray]

Not a redemption but I finally got something to replace my missing auto from an 18/19 Chronicles hobby box. I originally created the ticket back on 10/13/19, not one update but I emailed those two emails in this thread on 11/2/22 and just got updated this morning that they're sending me a Spectra from 2018 to compensate. I really hope it's not Troy Brown Jr...lol

[4barrel]

Originally Posted by Brwdot

i am also flooding. Sitting on a nt colossal LJax auto from 2019 nt. praying they don't give me the shaft on this, but i would like to have it replaced as he hasn't signed for them since his rookie season, and a couple early 2019 sets which were probably made his rookie season.

pretty special card all things considered.

no response over the past 2 weeks.

I can't swear to it, but it seems others are also coincidentally finding success by emailing those two dudes. Best of luck to you!

[4barrel]

Originally Posted by lethalray

Not a redemption but I finally got something to replace my missing auto from an 18/19 Chronicles hobby box. I originally created the ticket back on 10/13/19, not one update but I emailed those two emails in this thread on 11/2/22 and just got updated this morning that they're sending me a Spectra from 2018 to compensate. I really hope it's not Troy Brown Jr...lol

Post pics of it when you get it! Hopefully another success story.

[lethalray]

Originally Posted by 4barrel

Post pics of it when you get it! Hopefully another success story.

Will do, regardless of the outcome

[kingofsnake]

I just got an e-mail that my 2012-13 Gold Standard Kemba Walker RC auto was shipped. Will let you know what's in the box.

[MrAnonymous]

Ive been messaging CS + the folks above recently on my 'suddenly closed' Luka Auto redemption - lets see if it helps

[thor_rider08]

Ship To


From To
Panini America Customer Support Team

Shipping Method
FedEx SmartPost Parcel Select Lightweight

Tracking Id
+++++++847

Ticket Id ItemsQty
+++++5 2012 Panini Crusade (12-13) Quest Autographs Chris Singleton Washington Wizards F #60(/ ) 1
Thanks,
Panini America Customer Support

Amazing! They can't bother to tell me about the other 18 redemption's from 2011+ but at least they are sending them 12 years later 0_o

[Beavers98]

^^^ Interesting I have some low-level cards from that time. Wonder If I get them. Can't even find them in my account now. Ughh..

[Stat Monsters]

I made the unfortunate errors of buying redemption cards off of eBay which were legit because I wanted autographed cards of Patrick Ewing and Charles Bakley... that was like I think 6+ years ago, then they never apparently signed the cards for years and Barkley later signed other cards but not the one I redeemed.

I was emailed the opportunity maybe 3+ years ago via Painni if I wanted to keep on waiting or cash out for replacements.

I decided (with current regret) to wait.

Then the pandemic hit, which Panini really should have taken advantage of the general free-time of everyone and had their athletes sign at home while there was so much downtime, but everyone seemed to drop the ball.

That takes me to 2022 and those cards are no longer on my dashboard (I hope they'd be in my customer profile somewhere) and I have no evidence of their existence. I should have kept the original scratch off card redemption codes.

Panini will neither answer calls, return left messages nor reply to emails.

Does anyone have any suggestions for my recourse if all communication falls to deaf ears?

On a related topic, I've had several parcels from Panini Instant, their online brand pilfered by Fed Ex employees, delivering opened boxes that were clearly tampered with, and I've been trying to contact Panini, the same via emails and calls, to no reply other than a "ticket" acknowledging receipt of my emails, but no replys in over a month. At least in this case, I feel I can get a refund via a credit card chargeback and cite the merchant refuses to reply and ultimately it falls on their side to then reply or comply.

[lethalray]

Originally Posted by 4barrel

Post pics of it when you get it! Hopefully another success story.

Here's the replacement, three years later. Not bad.

Sent from my Pixel 7 using Tapatalk

[kingofsnake]

Originally Posted by lethalray

Here's the replacement, three years later. Not bad.

Sent from my Pixel 7 using Tapatalk

Strong replacement. He's playing really well. Congratulations on your good fortune.

[Jblaw1]

2013 Prizm Kyrie Irving auto. When I pulled probably a $150 or so card. Maybe more.

Years later they just emailed me how I have been “rewarded” 600 points.

what a reward. Started process. If they try that with my Luka or other better outstanding redemptions I think I may blow a gasket and just file a claim and see how much their willing to spend on local counsel to defend this bait and switch scam.

[OzCrafty]

I was shocked when I actually got a reply from Emily a year ago asking what I would like for replacement and the… nothing. About a week ago started spam emailing daily but then added the 2 mentioned by 4barrel above yesterday and have a fedex on the way already. Who knows what I’ll get but at this point after 7 years happy to get anything

[4barrel]

Originally Posted by lethalray

Here's the replacement, three years later. Not bad.

Sent from my Pixel 7 using Tapatalk

I love the color! Good looking card.

[4barrel]

Originally Posted by OzCrafty

I was shocked when I actually got a reply from Emily a year ago asking what I would like for replacement and the… nothing. About a week ago started spam emailing daily but then added the 2 mentioned by 4barrel above yesterday and have a fedex on the way already. Who knows what I’ll get but at this point after 7 years happy to get anything

I'm now convinced that adding those two emails is working and is not just a coincidence. Too many people on here have added those two emails and got almost immediate responses.

[4barrel]

Originally Posted by Stat Monsters

I made the unfortunate errors of buying redemption cards off of eBay which were legit because I wanted autographed cards of Patrick Ewing and Charles Bakley... that was like I think 6+ years ago, then they never apparently signed the cards for years and Barkley later signed other cards but not the one I redeemed.

I was emailed the opportunity maybe 3+ years ago via Painni if I wanted to keep on waiting or cash out for replacements.

I decided (with current regret) to wait.

Then the pandemic hit, which Panini really should have taken advantage of the general free-time of everyone and had their athletes sign at home while there was so much downtime, but everyone seemed to drop the ball.

That takes me to 2022 and those cards are no longer on my dashboard (I hope they'd be in my customer profile somewhere) and I have no evidence of their existence. I should have kept the original scratch off card redemption codes.

Panini will neither answer calls, return left messages nor reply to emails.

Does anyone have any suggestions for my recourse if all communication falls to deaf ears?

On a related topic, I've had several parcels from Panini Instant, their online brand pilfered by Fed Ex employees, delivering opened boxes that were clearly tampered with, and I've been trying to contact Panini, the same via emails and calls, to no reply other than a "ticket" acknowledging receipt of my emails, but no replys in over a month. At least in this case, I feel I can get a refund via a credit card chargeback and cite the merchant refuses to reply and ultimately it falls on their side to then reply or comply.

https://www.blowoutforums.com/showth...1536849&page=2


jhowarth@paniniamerica.net and khower@paniniamerica.net

Make sure you add these two email addresses to your email chain.