All I want to do is talk about COMC

[boxbuster7]

Originally Posted by COMC James

Our team is aware that storage fees and enhanced security fees were not charged on the first of the month, and shipping bonuses were not dispersed as well, and are looking into the issue. These fees and bonuses will be assessed and/or credited accordingly shortly.



Please send an email to staff@comc.com and our Customer Service Team will work with our Processing Team to determine the issue.

Thanks for the update James. Not sure users here are upset about storage fees being late

[TomRacer]

Originally Posted by DonnieD

While that is disturbing, it doesn’t make what I said incorrect, though to be completely accurate, I would substitute the word “exponentially” for “infinitely”. The grading companies are the ones that should be expected to catch that, not COMC.

BODA is constantly uncovering new insights into the abilities of trimmers/card doctors. Read these threads for some of the latest:
‘52 Mantle PWCC auction
Brent Huigens & PWCC Used pwcc_auctions ID to Buy Cards for Gary Moser to Trim/Alter

I’ll summarize: Trimmers are spending up to thousands of dollars on a card, trimming and/or doctoring it, and then grading it and selling it at a nice profit, and the best of them are doing it very regularly, as a business, and they have been doing it for years. Do you think they would trim a thousand dollar card if they thought the grading company was exponentially qualified to identify their trimjob? I will be completely accurate: It has been proven time and again that PSA and BGS are unable to identify cards that have been trimmed and doctored by experienced card doctors. While I agree that the grading companies are expected to identify the altered cards I cannot agree that your description of their abilities is anywhere near accurate.

I do agree that COMC has no duty to identify altered cards within graded slabs. But I will point out that I believe during the submission process COMC requires us to affirm that we are not aware that any of the cards we are submitting having been altered. COMC also has to protect their own good name, allowing cards that should be assumed to be altered to be sold on their site is not properly protecting their name as I understand it.

Originally Posted by DonnieD

They aren’t able to consistently put vintage cards into huge condition buckets accurately and can’t stop (and won’t admit to) consistently damaging a (far too high) % of cards that get submitted.

I have no experience with vintage grading but my experience with submissions has been great, with few rejections or condition notes, I pack well. But these are operational issues that have no bearing on the strategic management decision I am hoping COMC will make and therefore are irrelevant to this discussion.

Originally Posted by DonnieD

There is no way that trimmed cards that have gotten by professional graders and get slabbed is somehow COMCs responsibility to police outside of removing them from the site once they get pointed out as superdan has so expertly and thoroughly done.

I don’t think you understand how limited the abilities of superdan and BODA are. Their investigations can only be thorough for a very small portion of cards. They can only investigate unique cards that can be found to have previously been sold, or photod, online. Many of the photos are not of sufficient quality to determine alteration so that further limits their investigations. Modern unnumbered base cards are for all intents and purposes impossible to be traced. Of the 45 graded cards that Superior Sports Investments has listed for sale on COMC probably only 2 have any real chance of being investigated and they can only be investigated if they happen to have old photos online that can be found. Does that sound thorough to you? It is not to me. But that is all that is possible for any investigator to do.

BODA has proven that Superior Sports Investments has sold many graded cards that had alterations that the grading companies had not found. We have no reason to believe that SSI would hesitate to trim a card prior to grading it if it would increase the card’s grade. We have no means of investigating most of the graded cards that they have listed for sale on COMC.

I return to my question for you: Do you want to buy one of the graded cards that SSI, a proven card trimmer, has listed for sale on COMC? I don’t and I hope that COMC is working towards removing Superior Sports Investments from the COMC site for the benefit of the hobby as a whole.

Edit to add:
COMC should be careful to avoid this type of publicity that PWCC is getting:
Lake Oswego auctioneer enmeshed in sports card scandal

[Scottish Punk]

I noticed storage fees were extracted. No problem there. I did notice they were the exact same amount as last month. This seems strange since I sold cards and didn't add any new ones. I even moved a chunk under the .75 threshold that were sitting at $1. My port is very small so I am talking a few bucks difference in my case. Just wanted to let people know in case yours is similar.

[dooleymoe]

Originally Posted by peterose4hof

Had a submission completed and 11 cards where not processed into my account (went missing). Unfortunately the most valuable card in the submission is one of the missing ones.



I know this has been answered before, but what do I need to do to have this looked into?

You are lucky I had over two hundred cards in a submission go missing. At first customer service was great, ‘looking into it’ etc... weeks later I can’t get any updates or response at all


Sent from my iPhone using Tapatalk

[scotthenrichs]

Big update on the Blog today, no more declined items. Plus side, it weeds out damaged items from listings when buying. Con side, you pay listing fees and get bad grades on things comc damages. Wonder how this will work with already listed stuff.

[OLDPAPER]

Originally Posted by scotthenrichs

Big update on the Blog today, no more declined items. Plus side, it weeds out damaged items from listings when buying. Con side, you pay listing fees and get bad grades on things comc damages. Wonder how this will work with already listed stuff.

Good point on the con side....initially I thought this was a win-win for both sides....then I remembered that COMC will only do things that benefit them 100 percent.

[shrevecity]

Originally Posted by scotthenrichs

Big update on the Blog today, no more declined items. Plus side, it weeds out damaged items from listings when buying. Con side, you pay listing fees and get bad grades on things comc damages. Wonder how this will work with already listed stuff.

If they seperate them in the search and when it comes to pricing items I see no issue right now with it. Other than cards they damage. One of the things I always hated was you could not easily tell if items had notes when viewing the price ranges.

[boxbuster7]

Had an item that I countered a 50% offer at 24.75, but I meant to do 44.75. Guess there's a first for everything.

[CCSportsCards]

Originally Posted by boxbuster7

Had an item that I countered a 50% offer at 24.75, but I meant to do 44.75. Guess there's a first for everything.

Didn't know you countered offers. I always just get declined from you

[boxbuster7]

Originally Posted by CCSportsCards

Didn't know you countered offers. I always just get declined from you

I usually respond very quickly. I try not to hold people's money hostage

[kerg]

I hate that split second delay of selling something you just listed on COMC selling quickly, thinking you didn't price it correctly and then realizing Sportcardheaven bought it and you're good.

[pfb11]

Originally Posted by kerg

I hate that split second delay of selling something you just listed on COMC selling quickly, thinking you didn't price it correctly and then realizing Sportcardheaven bought it and you're good.

Worse is when he buys something off your watch list, jacks the price up 15x, and now you know that it will never be sold again

[TomRacer]

COMC,

The Request a PayPal Deposit web page has calculation errors and overcharges some users a penny on their cash out fee.

I want to cash out $1,000.00 to PayPal. I plug $1,000.00 into PayPal Deposit, click update, and it says $1,111.12 of credit will be required and $111.12 of it is 10% Cash-Out Fees. This is wrong, the total credit required should be $111.11 ($1,111.11X10%=$111.11, it does not round up to $111.12)

I tried plugging $1,111.11 into store credit and clicking update, then for some reason it automatically reverts to $1,111.10 with a $111.11 Fee and a $999.99 PayPal Deposit.

Your coder does not understand rounding apparently because the only way I can cash out $1,000 is to pay $111.12 in fees. Second time it has happened to me this year. Please fix it.

[boxbuster7]

Originally Posted by pfb11

Worse is when he buys something off your watch list, jacks the price up 15x, and now you know that it will never be sold again

This has happened to me so many times. Spot on.

[Chaddie84]

Originally Posted by TomRacer

COMC,

The Request a PayPal Deposit web page has calculation errors and overcharges some users a penny on their cash out fee.

I want to cash out $1,000.00 to PayPal. I plug $1,000.00 into PayPal Deposit, click update, and it says $1,111.12 of credit will be required and $111.12 of it is 10% Cash-Out Fees. This is wrong, the total credit required should be $111.11 ($1,111.11X10%=$111.11, it does not round up to $111.12)

I tried plugging $1,111.11 into store credit and clicking update, then for some reason it automatically reverts to $1,111.10 with a $111.11 Fee and a $999.99 PayPal Deposit.

Your coder does not understand rounding apparently because the only way I can cash out $1,000 is to pay $111.12 in fees. Second time it has happened to me this year. Please fix it.

Queue the Office Space / Superman 3 references

[KUHawk]

Working up a submission and I see this on the site:

*All cards submitted to the Current-Year service levels must be from 2018 single-year, 2018-19 dual-year, or newer products. Submissions containing any cards from other products will be assessed a Missing/Incorrect Paperwork Fee of $3.00 and the entire submission will be processed as regular Select or Basic.

Is this still accurate or information that hasn't been updated? Is it true that 2018 cards are still considered "Current Year" and must be boxed separately of anything pre-2018?

Thanks!

[thebrett]

Originally Posted by KUHawk

Working up a submission and I see this on the site:

*All cards submitted to the Current-Year service levels must be from 2018 single-year, 2018-19 dual-year, or newer products. Submissions containing any cards from other products will be assessed a Missing/Incorrect Paperwork Fee of $3.00 and the entire submission will be processed as regular Select or Basic.

Is this still accurate or information that hasn't been updated? Is it true that 2018 cards are still considered "Current Year" and must be boxed separately of anything pre-2018?

Thanks!

I just sent a bunch of 2018 cards as current year because it says this on the site when I sent in. Whatever this says should be what they follow since it is the only real place to get official information

[salthill]

Originally Posted by KUHawk

Is this still accurate or information that hasn't been updated? Is it true that 2018 cards are still considered "Current Year" and must be boxed separately of anything pre-2018?

Yes and No.
Yes, 2018 cards are still “current year”; but just until some date in July.
No, they don’t have to be boxed separately. The restriction is that if you choose the “current year” service levels, you can’t put any pre-2018 cards in with the 2018 ones. But I don’t think there’s anything stopping you putting your 2018 cards with older ones and submitting them all under the regular Select (2 week) or Basic (2 month) services.

[salthill]

Originally Posted by COMC James

We are currently accepting 2018 base year cards through the current-year service. We retired all 2017-18 dual year cards on January 1st.

The next update to the CY service levels will come on July 1st.

July 1st it will change.

[salthill]

Does comc’s clock for processing start on receipt of a package, or is there a pre-processing/check-in phase, like the grading companies have?

[COMC James]

Originally Posted by KUHawk

Working up a submission and I see this on the site:

*All cards submitted to the Current-Year service levels must be from 2018 single-year, 2018-19 dual-year, or newer products. Submissions containing any cards from other products will be assessed a Missing/Incorrect Paperwork Fee of $3.00 and the entire submission will be processed as regular Select or Basic.

Is this still accurate or information that hasn't been updated? Is it true that 2018 cards are still considered "Current Year" and must be boxed separately of anything pre-2018?

Thanks!

Communication will go out later this week about an update coming on July 1st when 2018 single year items will phased out of the Current-Year Services.

Originally Posted by salthill

Does comc’s clock for processing start on receipt of a package, or is there a pre-processing/check-in phase, like the grading companies have?

Consignment due dates are set from the day the package is opened by our Processing Team.

[salthill]

Originally Posted by COMC James

Consignment due dates are set from the day the package is opened by our Processing Team.

Thanks James. I came back to the thread to say that before I’d posted my question I’d already received an email from COMC confirming receipt and the processing dates for my submissions, I just hadn’t checked my email yet. (Given they just received the package this morning that’s a nice start.)

[Swipe79]

I emailed a while back and it took a week, but this was confirmed for me.

Originally Posted by KUHawk

Working up a submission and I see this on the site:

*All cards submitted to the Current-Year service levels must be from 2018 single-year, 2018-19 dual-year, or newer products. Submissions containing any cards from other products will be assessed a Missing/Incorrect Paperwork Fee of $3.00 and the entire submission will be processed as regular Select or Basic.

Is this still accurate or information that hasn't been updated? Is it true that 2018 cards are still considered "Current Year" and must be boxed separately of anything pre-2018?

Thanks!

[KUHawk]

Great, thanks for the info!

[shrevecity]

Originally Posted by KUHawk

Is this still accurate or information that hasn't been updated? Is it true that 2018 cards are still considered "Current Year" and must be boxed separately of anything pre-2018?

Thanks!

You can send any year card in at the 2 month level, but only cards considered current year cards can be used for the 1 month. Which for now is all 2018 cards but July 1st it should change.