New BGS turnaround time tracker

[threefromthetee]

Originally Posted by Blanketcards

I have a 5 card 2 day that was received next day of delivery but has been sitting for 5 days now. It also looks like they raised their prices when I looked today. 2 day is now showing $125 with subs and 5 day $100 a card with subs. The 2 day I sent last week was only $60 a card. Am I seeing this correct?

Did you use an old submission form you had laying around? They raised prices a few weeks ago, so my guess is your form with the old prices is delaying things. Would assume they'll upcharge you to the new pricing since your order wasn't in transit when they made the change. At least that's how I'm reading your message.

[Blanketcards]

Originally Posted by threefromthetee

Did you use an old submission form you had laying around? They raised prices a few weeks ago, so my guess is your form with the old prices is delaying things. Would assume they'll upcharge you to the new pricing since your order wasn't in transit when they made the change. At least that's how I'm reading your message.

Yeah I used the form I had saved from my bgs rep. I will email him and see. I guess that gotta keep up with PSA prices right!

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[threefromthetee]

Originally Posted by Blanketcards

Yeah I used the form I had saved from my bgs rep. I will email him and see. I guess that gotta keep up with PSA prices right!

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It's more to do with a massive backlog of orders. Read it's a temporary thing until they get back on track with turnaround times. We'll see what happen in the future. They kept getting tons of small orders at $50-60 for 2 or 5 days that jumped the line and kept bulk orders from moving forward. Bumping up the price makes people think twice before submitting. Not sure if it's a smart business model, but it *should* help with the backlog.

[JEA2880]

Originally Posted by JoshAllen3000

I sent in 150 cards at the 30 day with subs rate.

BGS rep helped me along the way and she emailed me that they received the cards on May 29th. The rep said that because of the pandemic and being backed up it wouldn't show up on my account online and I would get an email when the cards are done and being shipped.

Is there any way I can check the status of the order or am I just stuck in the waiting game like everyone else?

Thanks in advance!

I'm in the same boat - 106 cards at 30 day w/ subs rate. Rep sent it for me and confirmed it was received June 10th. I don't think we're going to get any updates along the way. It's pretty brutal and I'm second guessing sending at all to begin with... I feel like with good scans I could have gotten premiums on the raw cards without having to wait so long. It's rough.

[CaliCollector87]

My god, every week they just add another week to the 30-day subs so they are never closer. This is crazy.

[imbluestreak23]

Originally Posted by imbluestreak23

Not looking good guys, not at all.

Have already sent a jumbo MJ 85 Star RC to them that went missing. Not a good sign seeing 14 days pass buy, 10 business, and no email/loggage.

Order Type: 30 Day Jumbo
# of cards: 2
Order received per USPS (if possible): 6/3/20
Order received per BGS: Still pending...no email
Order popped: ?

Crickets

[JoshAllen3000]

At this point I wish I could just get a refund and my cards back already... 30 day sub that arrived 3 months ago, with ZERO communication besides an email stating "yes we got it"

Needless to say, this will be my last time ever using BGS

[khauser86]

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[NuttyFin]

Why don't they just rename their service levels?

[KhalDrogo]

Originally Posted by NuttyFin

Why don't they just rename their service levels?

Because they’d have to constantly rename them. A month ago the 2 and 5 day service levels were not delayed. Now look at them. BGS is kidding themselves if they think raising the prices on 2 and 5 day will help the turnaround times. They are so backed up and only getting more backed up as the days go by. Subs at 30 days may be 22 weeks right now, but when that order you sent yesterday hits 22 weeks, the estimated time will probably be 52 weeks.

BGS has three things going for them until recently.

1. Ability to guarantee turnaround times.
2. Lower cost for high-end cards compared to PSA.
3. More lenient grading compared to PSA.

#1 is out the window. #2 has been minimized with the price hike. #3 hardly matters anymore when 9.5s sell for 1/3 to 1/2 their PSA 10 counterpart, and an $8 PSA 9 sub makes more financial sense than a more expensive BGS 9.5 sub.

[threefromthetee]

Originally Posted by KhalDrogo

Because they’d have to constantly rename them. A month ago the 2 and 5 day service levels were not delayed. Now look at them. BGS is kidding themselves if they think raising the prices on 2 and 5 day will help the turnaround times. They are so backed up and only getting more backed up as the days go by. Subs at 30 days may be 22 weeks right now, but when that order you sent yesterday hits 22 weeks, the estimated time will probably be 52 weeks.

BGS has three things going for them until recently.

1. Ability to guarantee turnaround times.
2. Lower cost for high-end cards compared to PSA.
3. More lenient grading compared to PSA.

#1 is out the window. #2 has been minimized with the price hike. #3 hardly matters anymore when 9.5s sell for 1/3 to 1/2 their PSA 10 counterpart, and an $8 PSA 9 sub makes more financial sense than a more expensive BGS 9.5 sub.

Sorry, saying a PSA 9 makes more financial sense than a BGS 9.5 is laughable. Sure, they are going to be exceptions to every rule but I’d much rather have a 9.5 in a case that features an internal sleeve than some shitty PSA case where the card moves around. To each their own. Flippers love PSA these days. I’ll take a BGS case for a longterm hold. Value is there too on some of the lower pop inserts.

[YeahBuddy]

Originally Posted by JoshAllen3000

At this point I wish I could just get a refund and my cards back already... 30 day sub that arrived 3 months ago, with ZERO communication besides an email stating "yes we got it"

Needless to say, this will be my last time ever using BGS

Who would you use instead if they all have that delay?

[khauser86]

Originally Posted by YeahBuddy

Who would you use instead if they all have that delay?

GMA


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[Keto]

2 of my 5 day orders delayed and first time not even a grade is given. Usually they give out a grade at least even if it’s not yet shipped out. BGS loves to charge your credit card the minute they get your package but not the same when it comes to deadlines


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[imbluestreak23]

Originally Posted by JoshAllen3000

At this point I wish I could just get a refund and my cards back already... 30 day sub that arrived 3 months ago, with ZERO communication besides an email stating "yes we got it"

Needless to say, this will be my last time ever using BGS

at least you got an email

[Schmoove]

Originally Posted by JoshAllen3000

At this point I wish I could just get a refund and my cards back already... 30 day sub that arrived 3 months ago, with ZERO communication besides an email stating "yes we got it"

Needless to say, this will be my last time ever using BGS

I had a 30 day that was delivered 6/26 and I haven’t even gotten the yes we got it email.

[ArmyDC]

Dam 2.5 months for 10 day orders! HFS ��

[artiearens]

Just checked on my 30 day order that was was received on 5/1 and everything is listed with serial numbers and “ Moved to Repository” status. Not exactly sure how long it’s been this way, but figured this might give people waiting on 30 days orders an idea of where they are. I’ll update again when it’s shipped.

[Gandhoff]

So, I'm gathering that the emails shouldn't be taken as accurate regarding timelines? I physically dropped off my cards in Dallas on 7/1 for a 30-day order, and just today (8/17) got an email saying my cards have been "received". At the time, they told me it would take about two months for a 30 day order, but if they just are just now putting the cards in their queue and I have a 22-week wait on top of the 6 weeks already... wow. They have a business problem that they clearly are not solving right now. It will be interesting to see how much business they lose because of it.

[Keto]

Originally Posted by NuttyFin

Why don't they just rename their service levels?

Called customer service and told them exactly that and they just went quiet. 5 day service is now 15 days and I told them any chance it could be earlier and they were like no it’s going to be 15 days at the very least. Done with Beckett for now. No guarantee means PSA express all the way from now on. Beckett advantage over PSA has always been about guaranteed service and cheaper prices but instead they decided no more guarantee plus more money out of your pocket. PSA does the exact same thing but instead your profit margin is lot higher with a PSA 10 over a BGS 9.5. Adios Beckett


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[speedyjg13]

Originally Posted by Keto

Called customer service and told them exactly that and they just went quiet. 5 day service is now 15 days and I told them any chance it could be earlier and they were like no it’s going to be 15 days at the very least. Done with Beckett for now. No guarantee means PSA express all the way from now on. Beckett advantage over PSA has always been about guaranteed service and cheaper prices but instead they decided no more guarantee plus more money out of your pocket. PSA does the exact same thing but instead your profit margin is lot higher with a PSA 10 over a BGS 9.5. Adios Beckett


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Is the PSA Express a guaranteed turnaround? How many days is PSA Express and how much does it cost

[Keto]

Originally Posted by speedyjg13

Is the PSA Express a guaranteed turnaround? How many days is PSA Express and how much does it cost

Not guaranteed but if you use PCSportscard group subs, it cost about $65 for express. Takes about 2 weeks or earlier I would say.

[Pnwcardshop]

Beckett done screwed themselves.

[Schmoove]

BGS definitely needs to change the names of service levels. At this point, having service times as the name of the service level is foolish and only serving to leave people pissed off.

[threefromthetee]

Starting to think BGS stopped doing in-person drop-off and pick up because they don't want to deal with the headache of tellng people it's going to take 15 days for a 5 day service level to their face. They said it was Covid related, but I doubt that's really the case. Schools in the area are offering in-person and business are still open to customers. Beckett even has those doing in person stand outside in a line.

Doubt we see in-person orders come back until they've dealt with the massive backlog. Such a shame as it was a great way to ensure your card was dropped off and you didn't have to deal with the insurance and shipping. PSA is the way to go if that's the case.