Quote:
Originally Posted by gomiamigo
So if you don't get cards you like you get a free box? Logoman? Your money back? I'm honestly curious.
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I think we can all say that this box is beyond being called below-average, if this is the true contents of a box, it really could be the worst box of the product produced. I'm assuming that this product was probably hand packed which is supposed to ensure that each box delivers something of value, a card that gives the person who opened it a bit of happiness. When you get a box that costs as much as this does and get the six cards that supposedly came from that box, I think you have every right to upset. Nobody said anything about a free box or a logoman, just you. I think if that was me I would want some level of accountability from Panini saying;
"Unfortunately, when packaging your box we did not live up to our standards that both you the customer, and we the company have placed up on ourselves. The contents of your box of Immaculate should not have been packed out in the way it was. While we cannot guarantee the secondary market value of any of our cards we also realize that we have an obligation to our customers to deliver value to them in each and every box we produce. We hope that you accept our apology and that you will give us a second chance in the future."
Probably too deep and taking too much blame, but something like that would be better than, "Hey, you got the six cards you were promised so tough luck."