StockX are scum & fraud, do not trust

[gomiamigo]

Originally Posted by ChefCurry312

Their customer service is almost non-existent. My best guess is that the box was damaged/stolen during shipping

They told me it had been rec'd in < 48 hrs as I said. So if it was stolen, it was by them.

You're dead on about non-existent CS. Well, at least their lawyers will be happy to bill them a lot of money to deal with all the federal and state agencies that will be contacting them about this. And Dan Gilbert's crew. And their VCs might want to ask some questions if they are funding a partially fraudulent biz model, or a team of high-end thieves in the ops dept in Detroit/NJ.

[gomiamigo]

Originally Posted by codered

I completely misinterpreted their website. I thought you sent the item, they confirmed authenticity and then you sold. What’s stopping someone from not shipping if the market swings and prices increase? So they are more like eBay (plus middleman with authentication) than like comc?

I don't think any of us would deal on eBay if they sat on your purchase for weeks after getting it there, before telling you if it was a sealed box or not.

I mean, it's not rocket surgery.

If they had told me right away I could have paid ~2% more to replace it, fine, it happens. 50% more they can go ...you know what.

[theleica]

I don't really trust StockX. They had issues recently with some scumbag that was selling tons of resealed wax over a large time period that they verified as legit.

[dkcardman]

Some of the companies that are attacking this market are 100% set up with the goal of making as much $$$ as possible regardless of anything else.
They dont care about the customer. They dont care if the box or pack is tampered with, as long as the buyer doesnt know, they dont care.
They dont care if the card is trimmed or altered. As long as they can make money, the dont care!
If they make a deal, and it turns out they can make more a day later to someone else, they will follow the money everytime. Screw the original commitment.
These are not legitimate businesses. They are basically dudes who would sell their own kids if it made them money that disguise their activity under the umbrella of a company name.
I really dont know about this company specifically, but from reading this thread, it sounds like they are 100% $$$$ focused.

[elny43]

Gomiamigo, sorry to hear about your experience. My recent StockX buying experience seems to be related to what Leica just described.

I purchased a high-end box on StockX a month ago. Received the box with the StockX "authenticated" sticker, eye test seems to check out regarding the seal and I put it away in storage. Out of nowhere, I get a sketchy call (turns out to be legit) from a StockX rep asking about a recent purchase I made. He says StockX may have erred on authenticating my box and that there may be an issue with my "StockX Authenticated" box. He wants me to send the box back to them.

I have NO idea how deep this issue is but this is very concerning and makes me think twice about purchasing high-end wax on the platform.

[Rooftop]

Originally Posted by gomiamigo

I don't think any of us would deal on eBay if they sat on your purchase for weeks after getting it there, before telling you if it was a sealed box or not.

I mean, it's not rocket surgery.

If they had told me right away I could have paid ~2% more to replace it, fine, it happens. 50% more they can go ...you know what.

Rocket surgery?

That seems awfully difficult if you ask me

[alias21]

Originally Posted by Rooftop

Rocket surgery?

That seems awfully difficult if you ask me

I mean if you think about it it’s really not rocket appliance to figure it out. Stockx seem like a couple of dicks but if you got your money back I’d consider it water under the fridge.

[AAJacobs]

Originally Posted by alias21

I mean if you think about it it’s really not rocket appliance to figure it out. Stockx seem like a couple of dicks but if you got your money back I’d consider it water under the fridge.

Water under The Who? Sounds to me like OP was hoodwinked into providing a month long gluten-free loan. As such, I co-sign any and all Stock X slander.

[spooniegee]

Good luck pursuing legal actions. Not sure if you read the terms and conditions you agreed to at the time of creating a StockX account, but it pretty much absolves them of responsibility.

StockX is neither the buyer or seller, just a middleman/authentication service. If the seller doesn’t fulfill the order on their end, they don’t have an obligation to find you the same product at the same price. Their T&C also states they don’t make any guarantees or warranties for their service. There’s no promise on timelines for transactions or any sort of price locked guarantee.

[Wade Mulroy]

Originally Posted by AAJacobs

Water under The Who? Sounds to me like OP was hoodwinked into providing a month long gluten-free loan. As such, I co-sign any and all Stock X slander.

StockX must not be happy with their ~15% profit margarine off every transgression anymore.

[Arianny_Fan]

Originally Posted by gomiamigo

a) first time
b) lower price on sealed wax

And, now, obviously the last time.


That's okay though, it's going to cost them $tens of thousands in lawyer fees, minimum, plus their time and effort to deal with the various AGs, BBBs, DoJ, SEC [they've sold securities!] Dan Gilbert/BoD and their own VCs who will be getting a copy of my complaint mailed to them. I'm sure I'm not the only one who has complained about their shady practices.

My printer paper is cheap. Their lawyers' time is not.

And I'll be spreading the word elsewhere, naturally.

Can you put a complaint on topps, ud, and panini for not fulfilling redemptions too. That's gotta be one of the hugest scams in trading card history. Thanks. And I am serious about this.

[gomiamigo]

Originally Posted by spooniegee

Good luck pursuing legal actions.

I'm not pursuing legal actions, perhaps the long words I used confused you.

I'm just gonna runup their legal tab as they get inbound inquiries from the AGs, SEC, Board, their VCs, and other large gov't bureaus asking about lying to customers, possible theft/fraud of customer purchases, and giving themselves interest-free loans.

It's gonna cost them a lot more over the next 12 months than just filling my order would have, or telling me immediately that there was a problem upon examining the box, rather than waiting a month and ignoring the issue. Everyone will be cc'd, printer paper is cheap. Their lawyers are not.

[AAJacobs]

Originally Posted by Wade Mulroy

StockX must not be happy with their ~15% profit margarine off every transgression anymore.

#ScamX is more like it. But now that I nose butter, I’ll do butter. Those scoundrels will never smell another cent from me.

[Skippy]

Originally Posted by gomiamigo

I'm not pursuing legal actions, perhaps the long words I used confused you.

I'm just gonna runup their legal tab as they get inbound inquiries from the AGs, SEC, Board, their VCs, and other large gov't bureaus asking about lying to customers, possible theft/fraud of customer purchases, and giving themselves interest-free loans.

It's gonna cost them a lot more over the next 12 months than just filling my order would have, or telling me immediately that there was a problem upon examining the box, rather than waiting a month and ignoring the issue. Everyone will be cc'd, printer paper is cheap. Their lawyers are not.

Thats not how it works. I speak from experience, as its my profession. You wont be hurting their bottom line with 'lawyer' fees, you'll just annoy their CSRs. I do wish you the best and hopefully all your hard work is not in vain. At the very least, it made me stay away from StockX.

[Stoiclife]

Well I was considering purchasing from them but after reading this horror story, I'll be taking my business elsewhere. Can't reward shady and unethical business practices.

[Tnooky]

StockX is great, I’m able to pick up a lot of wax and slabs that are significantly cheaper then the going rates on ebay.

[Archangel1775]

The issue is they got into something they have no experience in. If they hired someone who is a "professional authenticator" to do it or train employees, exactly who is it? It would be like BBCE or D&A authenticating shoes all of a sudden. There should be a lot of questions and nobody asked nor were they forthright in what makes them legitimate authenticators.

[Zacy87]

I've sold a lot of my 2020 Prizm Football Blaster & Hoops Premium Megas on StockX without a problem. Again, I don't doubt they have issues but pretty much every company does.

[Bruin7]

One of the reasons I don’t use StockX. Seems like a lot of sneakerboi behavior which is annoying. The middle man is unnecessary.

[perroh]

Don't use StockX for anything period. There are way too many issues or potential issues for even a simple transaction. These idiots told me I sent in a USED shirt or potential defected shirt that was sold at a festival (Camp Flog gnaw '18 - Kids See Ghosts tee). The shirts are thrown in boxes to be handed and sold at a festival.. they aren't wrapped in plastic or anything. So I give the SAME shirt to a friend and he sells it on StockX, no problem. Yeah, just don't deal with them. I don't mind paying a slightly higher price for a better buying/selling experience.

[CanadianKid]

Lower prices on stockx, where and what?

[armyml]

Originally Posted by CanadianKid

Lower prices on stockx, where and what?

The only somewhat decent discounts I am able to find is on bulk retail. IE. 8-10 or more of something. Even then most of these kids have little to no understanding of how economics work.

[ChefCurry312]

Originally Posted by Archangel1775

The issue is they got into something they have no experience in. If they hired someone who is a "professional authenticator" to do it or train employees, exactly who is it? It would be like BBCE or D&A authenticating shoes all of a sudden. There should be a lot of questions and nobody asked nor were they forthright in what makes them legitimate authenticators.

They actually have the capital to "poach" authenticators from the well-established companies but I doubt that's what they did.

[Boa]

Boters sell on StockX because selling anonymous


Sent from my iPhone using Tapatalk

[JewVol]

Originally Posted by gomiamigo

I purchased a high-end wax box on StockX a month ago. They emailed me two days later to say they had received it. 7-10 biz days to ship, ok.

After 13 biz days I chatted them [no phone# provided of course] to ask where it was. They said they needed another 2-3 biz days to look into it, which is ludicrous, but okay, fine. I can wait a little longer for shipping. They've sold several boxes in the interim as well.

Today they canceled my order. No valid explanation was given.

And then emailed me the product was still available at literally 50% higher and asking me to raise my bid! WTF!

Nice business model you got there -
Step 1: they took my money upfront
Step 2: they got the product from the shipper < 48 hours
Step 3: ????? [theft from their shipping/etc dept]
Step 4: Wait 4 weeks
Step 5: Cancel order after I ask where is it
Step 6: Advertise same box to me at 50% higher market-price [several $hundreds].
Step 7: Refund won't be paid until next week.

So, looks like their employees are stealing product and they are taking free loans from me in the interim. Again, no real explanation was given just 'order not correct' and that's the only one that makes sense currently.

That isn't fraud it's bad business and bad communication.