Topps 582 Montgomery Club - Page 1786

davidantx · 01-21-2025, 11:32 PM

didnt work for me either will try again tomorrow

gunnerpei · 01-22-2025, 01:31 AM

Still not working. Why is this so difficult?

Sent from my iPhone using Tapatalk

nerdherd020 · 01-22-2025, 03:16 AM

Worked for me just now. Received a confirmation email as well.

Malsk · 01-22-2025, 08:05 AM

Still not working here either

bub838 · 01-22-2025, 09:08 AM

Called Topps CS this morning. Said I was 35th in line but I connected in about 5 minutes. Guy on the phone was really nice. Told him the issue, he did something on his end and I was able to checkout immediately.

I know we rag on Topps alot (rightfully so) but their customer service has improved so much over the last couple of years.

AwesomeBrian · 01-22-2025, 09:32 AM

Worked for me yesterday evening

glassofwater · 01-22-2025, 09:58 AM

Got mine, thanks for the link another year

BabaORiley · 01-22-2025, 10:17 AM

Worked for me last night.

ewokpelts · 01-22-2025, 10:21 AM

Quote:

Originally Posted by RaceDog

No more use of Paypal?

Seems like it. I loved using pay in 4

PumpnDumpling · 01-22-2025, 10:31 AM

Quote:

Originally Posted by gunnerpei

Still not working. Why is this so difficult?

Sent from my iPhone using Tapatalk

Love, Love, Love spending my morning on hold

Chat box has been broken for me, just sends me in an endless loop, cat is puking

cbeauch87 · 01-22-2025, 10:38 AM

Still not working for me this morning. I'm trying to become a new member, not a renewal.

PumpnDumpling · 01-22-2025, 10:40 AM

Quote:

Originally Posted by cbeauch87

Still not working for me this morning. I'm trying to become a new member, not a renewal.

Renewals only, well in my case wait on hold to maybe renew

bub838 · 01-22-2025, 10:40 AM

Quote:

Originally Posted by cbeauch87

Still not working for me this morning. I'm trying to become a new member, not a renewal.

It's not open for new members, yet.

PumpnDumpling · 01-22-2025, 10:46 AM

So if anyone else is getting their chat box automatically closed/timed out this is what i found works...

Just keep typing yes every now and then, YES....it works!

#57 in Queue for Phone #67 for Chat Box

Mightymango · 01-22-2025, 10:58 AM

Quote:

Originally Posted by cbeauch87

Still not working for me this morning. I'm trying to become a new member, not a renewal.

That was my issue too. Turns out new member signups start next Monday.

https://www.topps.com/pages/582montgomeryclub

Enrollment Period. The enrollment period for the Program will begin on January 27, 2025 and end January 30, 2025, while supplies last (the “Enrollment Period”). Enrollment Period open and close dates are subject to change at Topps’ discretion.

PumpnDumpling · 01-22-2025, 11:02 AM

YAY! Jim at Topps Customer Service is THE MAN!! Even gave me a weather update, was down to -14 in Western PA this morning, wow! Member since '19, still going strong

mahisamk · 01-22-2025, 11:16 AM

so those get error page (include me) seems get kick out from membership list for no reason. After chat with CS, they said moved my account into the club. Then the link worked. damn....

mredsox89 · 01-22-2025, 11:39 AM

Got someone over chat through their website in about half an hour, started at 117 in queue and was at 61 when someone messaged me, so who knows.

She just asked me to try again, which I did, and it worked, so I assume she did something, though she wouldn't tell me what the issue was.

PumpnDumpling · 01-22-2025, 11:46 AM

Quote:

Originally Posted by mredsox89

Got someone over chat through their website in about half an hour, started at 117 in queue and was at 61 when someone messaged me, so who knows.

She just asked me to try again, which I did, and it worked, so I assume she did something, though she wouldn't tell me what the issue was.

I was told it was due to the Shopify transition; many members access did not migrate with the platform switch. Was an easy fix once I had someone on the line with me

scgrwe · 01-22-2025, 11:51 AM

Quote:

Originally Posted by mredsox89

Got someone over chat through their website in about half an hour, started at 117 in queue and was at 61 when someone messaged me, so who knows.

She just asked me to try again, which I did, and it worked, so I assume she did something, though she wouldn't tell me what the issue was.

I just had the exact same experience. Started at 114 in the chat queue, but I was 60-70 when Kenneth messaged and said that they fixed the migration issue for my account, and I was able to check out with no issues.

phil · 01-22-2025, 12:08 PM

Quote:

Originally Posted by PumpnDumpling

I was told it was due to the Shopify transition; many members access did not migrate with the platform switch.

Not able to redeem rewards points at the moment. Hopefully part of the same transition issue they are fixing.

cjmccreary · 01-22-2025, 12:10 PM

Is everyone going to have to individually contact CS to get it fixed or do they plan for a fix across the board?

bustsomewax · 01-22-2025, 12:18 PM

Mine worked last night and still hasnt been cancelled. Do I need to be concerned?

anusinha · 01-22-2025, 01:28 PM

Same experience here, contacted online chat (took about an hour) and they did something on the backend which allowed me to renew easily.

davidantx · 01-22-2025, 01:32 PM

I had to contact customer service to get mine to go through.

01-21-2025, 11:32 PM	#44626
davidantx Member Join Date: Sep 2019 Location: DFW! Posts: 976 davidan davidantx	didnt work for me either will try again tomorrow

01-22-2025, 01:31 AM	#44627
gunnerpei Member Join Date: May 2020 Location: SoCal Posts: 480	Still not working. Why is this so difficult? Sent from my iPhone using Tapatalk

01-22-2025, 03:16 AM	#44628
nerdherd020 Member Join Date: Apr 2011 Location: Southern California Posts: 2,092	Worked for me just now. Received a confirmation email as well.

01-22-2025, 08:05 AM	#44629
Malsk Member Join Date: Aug 2007 Posts: 1,057 malskhotmailcom Malsk	Still not working here either

01-22-2025, 09:08 AM	#44630
bub838 Member Join Date: Mar 2022 Posts: 5,031	Called Topps CS this morning. Said I was 35th in line but I connected in about 5 minutes. Guy on the phone was really nice. Told him the issue, he did something on his end and I was able to checkout immediately. I know we rag on Topps alot (rightfully so) but their customer service has improved so much over the last couple of years.

01-22-2025, 09:32 AM	#44631
AwesomeBrian Temporarily Suspended Join Date: Feb 2018 Location: NE O-H-I-O Posts: 6,011	Worked for me yesterday evening

01-22-2025, 09:58 AM	#44632
glassofwater Member Join Date: Feb 2019 Posts: 3,659	Got mine, thanks for the link another year

01-22-2025, 10:17 AM	#44633
BabaORiley Member Join Date: Dec 2011 Location: ATX Posts: 3,870	Worked for me last night.

01-22-2025, 10:38 AM	#44636
cbeauch87 Member Join Date: Jul 2021 Location: Washington Posts: 1,090	Still not working for me this morning. I'm trying to become a new member, not a renewal.

01-22-2025, 10:46 AM	#44639
PumpnDumpling Member Join Date: Sep 2017 Location: USA Posts: 2,974 Super-Hobby Woody615	So if anyone else is getting their chat box automatically closed/timed out this is what i found works... Just keep typing yes every now and then, YES....it works! #57 in Queue for Phone #67 for Chat Box

01-22-2025, 11:02 AM	#44641
PumpnDumpling Member Join Date: Sep 2017 Location: USA Posts: 2,974 Super-Hobby Woody615	YAY! Jim at Topps Customer Service is THE MAN!! Even gave me a weather update, was down to -14 in Western PA this morning, wow! Member since '19, still going strong

01-22-2025, 11:16 AM	#44642
mahisamk Member Join Date: Aug 2020 Posts: 46	so those get error page (include me) seems get kick out from membership list for no reason. After chat with CS, they said moved my account into the club. Then the link worked. damn....

01-22-2025, 11:39 AM	#44643
mredsox89 Member Join Date: Jan 2010 Location: Boston/Miami Posts: 2,444 mikedubs89 mdubs89	Got someone over chat through their website in about half an hour, started at 117 in queue and was at 61 when someone messaged me, so who knows. She just asked me to try again, which I did, and it worked, so I assume she did something, though she wouldn't tell me what the issue was.

01-22-2025, 12:10 PM	#44647
cjmccreary Member Join Date: Jul 2020 Posts: 712 sportsfixcards cjmccreary	Is everyone going to have to individually contact CS to get it fixed or do they plan for a fix across the board?

01-22-2025, 12:18 PM	#44648
bustsomewax Member Join Date: Nov 2009 Location: USA Posts: 6,919 rockymountaincollectibles_1 goapps2014	Mine worked last night and still hasnt been cancelled. Do I need to be concerned?

01-22-2025, 01:28 PM	#44649
anusinha Member Join Date: Jan 2008 Posts: 13,708	Same experience here, contacted online chat (took about an hour) and they did something on the backend which allowed me to renew easily.

01-22-2025, 01:32 PM	#44650
davidantx Member Join Date: Sep 2019 Location: DFW! Posts: 976 davidan davidantx	I had to contact customer service to get mine to go through.