new $0.75 shipping from eBay

[rwperu34]

Originally Posted by JeffG1954

Was the wrong card originally sent Ground Advantage instead of ESE? If sent ESE the return postage cost should only be $.74 for an ESE return label. Even at that cheaper label rate the seller should just refund and eat their mistake.

If you go through eBay, the return is always Ground Advantage. This is one thing that would be hugely helpful if they fixed.

The OP is correct though. The seller should just refund and not bother with the return.

[JeffG1954]

Originally Posted by rwperu34

If you go through eBay, the return is always Ground Advantage. This is one thing that would be hugely helpful if they fixed.

The OP is correct though. The seller should just refund and not bother with the return.

Wow....had no idea. I just refund any valid complaints for damage or non-delivery and file for the PIP insurance....and those are few and far between over the 5+ years the ESE program has been going....maybe 25 claims out of 20K+ shipped.

[sunfirecards]

Just had my first return to sender in 3 years. No idea why it was returned. Weird thing is that it showed delivered! Drove it straight back to my local post office and they are re-sending it. They couldn’t tell my why it was returned to sender and also delivered.


Sent from my iPhone using Tapatalk

[rwperu34]

Originally Posted by JeffG1954

Wow....had no idea. I just refund any valid complaints for damage or non-delivery and file for the PIP insurance....and those are few and far between over the 5+ years the ESE program has been going....maybe 25 claims out of 20K+ shipped.

I haven't had many either, but if it's a $15 or $20 card or the buyer is just being a baby, I'll have them send it back.

[Cactuspies]

Do what you want with this:

Buyer on Mercari RaiderD (probably on ebay with something similar, heck probably here)

Seems this one tries to pull one over when the ESE/PWE tracking doesn't update on his timeline.

bought from me on the 11th. Yesterday tried to file a return or missing mail, all while the tracking showed delivered. I went through his feedback, and as a buyer is pulling this over and over. Enough sellers were able to post feedback that he tried to cancel after delivery or after mailing or tried to say it wasn't delivered at all, while it was.

[jamcas997]

Originally Posted by Cactuspies

Do what you want with this:

Buyer on Mercari RaiderD (probably on ebay with something similar, heck probably here)

Seems this one tries to pull one over when the ESE/PWE tracking doesn't update on his timeline.

bought from me on the 11th. Yesterday tried to file a return or missing mail, all while the tracking showed delivered. I went through his feedback, and as a buyer is pulling this over and over. Enough sellers were able to post feedback that he tried to cancel after delivery or after mailing or tried to say it wasn't delivered at all, while it was.

Please send me a dm of buyer ID , name and address. I have a data base of these clowns I have in EXCEL so if one creates a new ID I can report them.

[cms11]

Originally Posted by JeffG1954

Wow....had no idea. I just refund any valid complaints for damage or non-delivery and file for the PIP insurance....and those are few and far between over the 5+ years the ESE program has been going....maybe 25 claims out of 20K+ shipped.

Where do I go to claim PIP insurance? I've already refunded 3 buyers, can I still get it?

[jamcas997]

Originally Posted by cms11

Where do I go to claim PIP insurance? I've already refunded 3 buyers, can I still get it?

https://www.pip-claim.com/PIPClaim/e...reateeBayClaim

[JeffG1954]

Originally Posted by cms11

Where do I go to claim PIP insurance? I've already refunded 3 buyers, can I still get it?

I believe you have 90 days to claim using the link posted above....after that you would be SOL.

[cms11]

Originally Posted by jamcas997

https://www.pip-claim.com/PIPClaim/e...reateeBayClaim

Thank you. Used it and got money sent to PayPal within a couple days. Really makes me feel better about shipping ESE since so many are not getting scanned on delivery.

[cms11]

Originally Posted by JeffG1954

I believe you have 90 days to claim using the link posted above....after that you would be SOL.

I read that eBay makes people wait 30 days to file. Is that true or can I file immediately after I refund someone?

[Breesus85]

Originally Posted by cms11

I read that eBay makes people wait 30 days to file. Is that true or can I file immediately after I refund someone?

15 days from the date the label is printed.

[jason122883]

Can someone post a picture of their ESE label? My scan rates are not great. The initial always scans, but the delivered seems to be less than half. I'm wondering if the label is too small?

Thanks in advance

[whodatbeastly16]

I have a question about Top Rated Seller Plus listings. First of all, am I able to get the final value discount just only offering 1 day handling, without having to allow free returns? Also, is there some sort of badge offered and is it worth it to go for it?

[JeffG1954]

Originally Posted by whodatbeastly16

I have a question about Top Rated Seller Plus listings. First of all, am I able to get the final value discount just only offering 1 day handling, without having to allow free returns? Also, is there some sort of badge offered and is it worth it to go for it?

All I sell on eBay is collectible cards, non-sport and sport cards. I do not offer returns and I do get the TRS discount, but I do not get the badge. I don't need no stinkin' badges.

[RL 1953]

Originally Posted by jason122883

Can someone post a picture of their ESE label? My scan rates are not great. The initial always scans, but the delivered seems to be less than half. I'm wondering if the label is too small?

Thanks in advance

I don't have a picture to post, but I use a #10 envelope and print directly on the envelope. no issues.

[jason122883]

Originally Posted by RL 1953

I don't have a picture to post, but I use a #10 envelope and print directly on the envelope. no issues.

Thank you. I use Armalopes, but the label is 2x7

[JeffG1954]

Originally Posted by jason122883

Can someone post a picture of their ESE label? My scan rates are not great. The initial always scans, but the delivered seems to be less than half. I'm wondering if the label is too small?

Thanks in advance

No picture to post, but I use a #6 envelope for most of my ESE shipments and cut the shipping label from a sheet of paper....2 labels per sheet. The labels are roughly 5 1/2" by 2 1/2" and when taped to the envelope it leaves about 1/2" border around the label on all 4 sides. No problems to speak of, and for about the past month the tracking has improved with almost all getting scanned all the way to "delivered".

[cms11]

Originally Posted by whodatbeastly16

I have a question about Top Rated Seller Plus listings. First of all, am I able to get the final value discount just only offering 1 day handling, without having to allow free returns? Also, is there some sort of badge offered and is it worth it to go for it?

Yes, you need to allow a minimum 30 day free returns and there is a badge that depends on your feedback score. That wasn't a big issue for me since buyers can still force a return even if you say no returns. Does suck paying $5 for someone to return a card you sent with ESE though, but it didn't happen often.

https://www.ebay.com/help/buying/res...atings?id=4023

[Bosoxfan5990]

Originally Posted by cms11

Yes, you need to allow a minimum 30 day free returns and there is a badge that depends on your feedback score. That wasn't a big issue for me since buyers can still force a return even if you say no returns. Does suck paying $5 for someone to return a card you sent with ESE though, but it didn't happen often.

https://www.ebay.com/help/buying/res...atings?id=4023

You get the badge if you allow 30 day returns, but you still get the TRP discount (but no badge) if you don't allow 30 day returns...

[cms11]

Have a new "item not received issue" I've never experienced before.

Buyer just made the claim and when I first clicked on it the page said it had never shipped. However, at the bottom it shows that it has been delivered and the "trackmyshipment" link has the full shipping details showing it was delivered in 4 days.

Any advice on how to proceed? I already sent the buyer the "trackmyshipment" link.

[cms11]

Originally Posted by Bosoxfan5990

You get the badge if you allow 30 day returns, but you still get the TRP discount (but no badge) if you don't allow 30 day returns...

Wow, thanks for the tip. Do you think the badge provides more value than the cost of returns?

[rwperu34]

Originally Posted by jason122883

Thank you. I use Armalopes, but the label is 2x7

Pretty sure the Armalope is the problem. It should get kicked out to non machinable and the machines are where the scans happen.

[rwperu34]

Originally Posted by cms11

Wow, thanks for the tip. Do you think the badge provides more value than the cost of returns?

IMO the badge isn't worth it, although I've never had the badge.

I offer 1 day handling on my Ground Advantage items ($20+), but forgo the 1% discount with 5 day handling on my ESE items.

[jason122883]

Originally Posted by rwperu34

Pretty sure the Armalope is the problem. It should get kicked out to non machinable and the machines are where the scans happen.

The delivered scans? The other scans happen, just not the delivered