New BGS turnaround time tracker

[larry25]

Originally Posted by The_Reverend

I have started to use my consignment group submitter for BGS. They seem to get their stuff through the system faster.

Which group, if you don't mind?

[RKH916]

Originally Posted by ItCouldBe

Anyone have a projection on the length of time between invoice and verification? It took 3 weeks to go from delivered to invoice. My order was invoiced on 10/1. My order is the 45+ day service.

My latest submission was received 9/11. 27 business days and still no verification.

Also on a 45+ day service. They seem to be extremely slow compared to my last submission.

[baseballguy350]

My saga from the past couple of pages continues. On Friday I used the callback option and never got a call. Yesterday in the office I decided that I would wait on hold for as long as necessary and my call was never picked up. Today I had some time to sit and wait it out and I called right at 11 AM when the call center open. I stayed on hold for three minutes and somebody actually picked up. The representative said there is absolutely zero reason why my item should still be in the label stage and she had to go look for it.


She stated that it appears as if I had some open tickets for my job ID. I told her that I had sent approximately seven or eight emails and none have been responded to yet. She apologized and sent an email after hanging up saying that she would personally be looking into it.

I just received this email:


Hello XXXX,

We spoke on the phone today. As stated, I'll be going to look for your order very soon. Please allow me a few days to get eyes on it for you.

I'm very sorry for the delay but thank you for your patience.

Thanks,
XXXX
Customer Service Representative

[DKsportscardsWI]

Shipped: 9/24
Delivered: 9/29 (attempted 9/27 but no package acceptance on weekends)
Ordered Received Email: None
Card Charged: 10/8
Order Invoiced Email: 10/8
Verification complete Email: 10/22
Grading complete email:
Shipped Email:
Received:

[goodole13]

4 Cards
Service level: Express (7-10 Business Days)
Shipped USPS: 14 October

USPS delivered: 17 October (Fri)
Received at Beckett HQ email: 17 October (Fri)
Order Invoiced email: 20 October 1:17pm (Mon)
Verification Complete email: 20 October 2:56pm (Mon)
Grading Complete email: 22 October (Wed)
Shipped email:
Received:

[The_Reverend]

Originally Posted by larry25

Which group, if you don't mind?

PCSportscards

I use them because there is no money out of pocket until all of my auctions are complete, which usually pays for the auctions. Grade to consignment

[larry25]

Originally Posted by The_Reverend

PCSportscards

I use them because there is no money out of pocket until all of my auctions are complete, which usually pays for the auctions. Grade to consignment

Thanks. Was just chatting with them on their thread. I think I will give them a try. They seem too good to be true.

[kpete42]

Originally Posted by Kryten22

Shipped with Fed Ex: 06/21/25
Delivered per Fed Ex: 06/26/25
Order received email: 06/27/25 Turnaround Time starts 06/30/2025
Order Invoice Email/Card Charged: 07/08/25
Order Verification Email: 07/10/2025
Grading complete email: 10/08/2025
Shipped Email from FedEx: 10/10/25
Arrived: 10/12/2025

Also looks like Beckett changed their label for 10s. One came with a 10 gold square. The other the 10 grade went on the back of the silver label.

That’s disappointing to see that they’ve started doing that again. I thought they stopped putting auto grades on the back. I actually had some older cards reslabbed a few months ago because I wanted the auto grades on the front.

[The_Reverend]

Originally Posted by larry25

Thanks. Was just chatting with them on their thread. I think I will give them a try. They seem too good to be true.

I can validate what they present is true.

[goodole13]

4 Cards
Service level: Express (7-10 Business Days)
Shipped USPS: 14 October

USPS delivered: 17 October (Fri)
Received at Beckett HQ email: 17 October (Fri)
Order Invoiced email: 20 October 1:17pm (Mon)
Verification Complete email: 20 October 2:56pm (Mon)
Grading Complete email: 22 October (Wed)
Shipped: 24 October (Fri)
Received: