New BGS turnaround time tracker - Page 11

lisu · 06-11-2020, 12:20 PM

Quote:

Originally Posted by lisu

I had a 10 day order that was received on May 7 - 10 day grading. 17 cards

I asked them to bump them to 5 days since I was being told that it wouldn't be done for at least another month. They changed it so I think the order will pop this week or next week.

I also have a 5 day order for another 17 cards that was received on May 27 and due date was 6/3/20. I think this order will pop this week.

The Order that was due on 6/3/20 popped on 6/8/20.

The order that was due on 6/11/20 popped today.

CaliCollector87 · 06-11-2020, 12:21 PM

Quote:

Originally Posted by lisu

The Order that was due on 6/3/20 popped on 6/8/20.

The order that was due on 6/11/20 popped today.

What did you do to contact them?

lisu · 06-11-2020, 12:22 PM

Quote:

Originally Posted by CaliCollector87

What did you do to contact them?

I texted my rep.

SuperCoolBeas · 06-11-2020, 04:35 PM

Quote:

Originally Posted by SamAxe51

Grades Popped: 6/10/2020
Order Shipped: 6/10/2020
Scheduled to arrive: 6/12/2020

Damn

...this is exactly how I was HOPING mine would go, lol. Unfortunately mine looks like

Grades Popped: 6/10/2020 (Before 9am)
Order Shipped: Scheduled to be picked up the following night (6/11, at 6pm) :-(
Scheduled to arrive: Prob next week sometime.

Yes, I'm impatient, lol. Lockdown has made my patience even worse (absolutely nothing but mail to look forward to).

brianaz29 · 06-11-2020, 07:53 PM

Quote:

Originally Posted by brianaz29

I submitted 13 cards on 2/29 at a LCS after being raw graded. 30 day with subs.

Received at BGS: 3/6
Received email that had them: 3/14
Email of Completion: 6/11
Received Cards:

Safe to say they are a little behind. I talked to them Friday and they said they would check and give me an eta this week. No update yet..

Just received the email completion! 3 months for a 30 day. Raw graded before but still super happy with the results.

khauser86 · 06-12-2020, 10:54 AM

When did BGS raise their sub prices?

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zac949 · 06-12-2020, 11:16 AM

I just saw the $10 bump per service level. This sucks as I was opting for 2-day at $50 per and now it's $60 per. I changed to 5-day service level for a 5 card order. This sucks.

nowo21 · 06-12-2020, 12:35 PM

Must have been overnight. I did a 2 day submission yesterday at the $50 rate

lisu · 06-12-2020, 12:49 PM

I got in a 5 day order yesterday at the old rates so must have changed today.

waxxius · 06-12-2020, 03:04 PM

Quote:

Originally Posted by waxxius

Service level: 30 Day - 52 Cards
Postal delivery date: 03/09/20
BGS order received email date: 03/14/20
BGS order complete date: 06/12/20

Service level: 5 Day w/ subs - 51 Cards
Postal delivery date: 05/26/20
BGS order received email date: 05/28/20
BGS order complete date: 06/02/20

Updated

TheDoctah · 06-12-2020, 05:07 PM

I sent in 4 cards for the 10-day service on June 1st (with subs). USPS tracking confirmed they received the cards on June 4th. When should I expect them to actually enter the order into their system?

speedyjg13 · 06-13-2020, 12:09 AM

Quote:

Originally Posted by khauser86

When did BGS raise their sub prices?

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Quote:

Originally Posted by zac949

I just saw the $10 bump per service level. This sucks as I was opting for 2-day at $50 per and now it's $60 per. I changed to 5-day service level for a 5 card order. This sucks.

So now 2 day service is 60?

khauser86 · 06-13-2020, 12:15 AM

Quote:

Originally Posted by speedyjg13

So now 2 day service is 60?

Yup.

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acumm11 · 06-13-2020, 01:33 AM

Just did a 110 card 2-day order:

BGS received 6/4
BGS order received email 6/8
BGS deadline 6/9

Cards were done and shipped on 6/9 and I received them today.

khauser86 · 06-13-2020, 03:51 AM

Quote:

Originally Posted by acumm11

Just did a 110 card 2-day order:

BGS received 6/4
BGS order received email 6/8
BGS deadline 6/9

Cards were done and shipped on 6/9 and I received them today.

That’s massive. Any black labels?

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wharfrat7624 · 06-13-2020, 04:06 AM

Quote:

Originally Posted by acumm11

Just did a 110 card 2-day order:

BGS received 6/4
BGS order received email 6/8
BGS deadline 6/9

Cards were done and shipped on 6/9 and I received them today.

Wow!

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acumm11 · 06-13-2020, 08:52 AM

Quote:

Originally Posted by khauser86

That’s massive. Any black labels?

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Unfortunately not. No Pristine 10’s either.

speedyjg13 · 06-13-2020, 07:12 PM

Quote:

Originally Posted by acumm11

Unfortunately not. No Pristine 10’s either.

How many 9 5s?

Erikthredd · 06-14-2020, 12:02 PM

Looks like BGS raised their insurance prices as well as the rates for their ground shipping option.

I shipped a 7 item 10day w/o subs order on June 8 that was delivered on friday,i wonder if they'll try hitting me up for the difference in insurance/ground service prices.

SuperCoolBeas · 06-14-2020, 01:46 PM

Quote:

Originally Posted by Erikthredd

Looks like BGS raised their insurance prices as well as the rates for their ground shipping option.

I shipped a 7 item 10day w/o subs order on June 8 that was delivered on friday,i wonder if they'll try hitting me up for the difference in insurance/ground service prices.

They say they double check the order form before charging, but I'm not sure that's true. I recently used the online sub form, and somehow it automatically added the autograph fee to my two cards *which were NOT autographed cards*..I gave them a heads up, and they said "don't worry, we'll double check the form before charging"...yet they still charged me for auto's on each card

Although, I bet if the error ISN't in their favor, they will prob catch it then.

Erikthredd · 06-14-2020, 04:47 PM

Quote:

Originally Posted by SuperCoolBeas

They say they double check the order form before charging, but I'm not sure that's true. I recently used the online sub form, and somehow it automatically added the autograph fee to my two cards *which were NOT autographed cards*..I gave them a heads up, and they said "don't worry, we'll double check the form before charging"...yet they still charged me for auto's on each card

Although, I bet if the error ISN't in their favor, they will prob catch it then.

I'm not worried seeing that its only an additional few dollars more but I'm just curious to see if they go that route for so little amount. I'll post the results here if they do along with how long my turnaround is.

robertscz · 06-14-2020, 09:45 PM

i sent a package via usps overnight on friday and this is what the status says of yesterday (saturday) when they tried to deliver... will BGS come pick this up tomorrow on monday or will usps try to redeliver? just making sure that this is normal! thanks

June 13, 2020, 10:42 am
Delivery Attempted - No Access to Delivery Location
DALLAS, TX 75244
We attempted to deliver your package at 10:42 am on June 13, 2020 in DALLAS, TX 75244 but could not access the delivery location. We will redeliver on the next business day.

brios8 · 06-14-2020, 09:58 PM

Quote:

Originally Posted by robertscz

i sent a package via usps overnight on friday and this is what the status says of yesterday (saturday) when they tried to deliver... will BGS come pick this up tomorrow on monday or will usps try to redeliver? just making sure that this is normal! thanks

June 13, 2020, 10:42 am
Delivery Attempted - No Access to Delivery Location
DALLAS, TX 75244
We attempted to deliver your package at 10:42 am on June 13, 2020 in DALLAS, TX 75244 but could not access the delivery location. We will redeliver on the next business day.

I wouldn't worry, it is normal. Happened to me a couple of times when the package happens to arrive on Saturday as usually there is nobody there

robertscz · 06-14-2020, 10:16 PM

Quote:

Originally Posted by brios8

I wouldn't worry, it is normal. Happened to me a couple of times when the package happens to arrive on Saturday as usually there is nobody there

ok good to know! it's kind of scary sending literally $10k worth of cards in the mail lol and only including a sheet of paper with your name and info on it!!!! should be a fun few days hoping that i get some great grades on some classic Jordan inserts!!!

gameissued · 06-15-2020, 08:59 AM

No need to worry, but when customers are shipping $10k packages, it's not an easy weekend to sit through. I'm always terrified putting anything in the mail. Anything can happen when a package is not accounted for. So if possible (and it is possible), it would be nice if someone on their end could accept the packages, and send out that "we received your order" email.

Anyone watch Undercover Boss? These grading companies desperately need someone to do that. I bet a few days of working there and observing can solve a few problems. Not my business, not my place to say how things should be run, but even from far away I can say they need staff there on the weekends to at least accept packages. They should be up and running double time. Have a night shift, weekend shift, and still be able to continue with the limited staff and guidelines of social distancing or whatever.

Quote:

Originally Posted by brios8

I wouldn't worry, it is normal. Happened to me a couple of times when the package happens to arrive on Saturday as usually there is nobody there

06-12-2020, 10:54 AM	#256
khauser86 Member Join Date: Dec 2011 Location: Northern California Posts: 482 sportscardcache	When did BGS raise their sub prices? Sent from my iPhone using Tapatalk

06-12-2020, 11:16 AM	#257
zac949 Member Join Date: Jul 2012 Posts: 2,651 zac949	I just saw the $10 bump per service level. This sucks as I was opting for 2-day at $50 per and now it's $60 per. I changed to 5-day service level for a 5 card order. This sucks.

06-12-2020, 12:35 PM	#258
nowo21 Member Join Date: Mar 2012 Posts: 887	Must have been overnight. I did a 2 day submission yesterday at the $50 rate

06-12-2020, 12:49 PM	#259
lisu Member Join Date: Aug 2009 Location: Bay Area, California Posts: 4,943 lisu lisu	I got in a 5 day order yesterday at the old rates so must have changed today.

06-12-2020, 05:07 PM	#261
TheDoctah Member Join Date: Jul 2017 Location: Denver Posts: 24 davisander_13	I sent in 4 cards for the 10-day service on June 1st (with subs). USPS tracking confirmed they received the cards on June 4th. When should I expect them to actually enter the order into their system?

06-13-2020, 01:33 AM	#264
acumm11 Member Join Date: Feb 2020 Posts: 196 acumm11	Just did a 110 card 2-day order: BGS received 6/4 BGS order received email 6/8 BGS deadline 6/9 Cards were done and shipped on 6/9 and I received them today.

06-14-2020, 12:02 PM	#269
Erikthredd Member Join Date: Jun 2018 Location: Massachusetts Posts: 856	Looks like BGS raised their insurance prices as well as the rates for their ground shipping option. I shipped a 7 item 10day w/o subs order on June 8 that was delivered on friday,i wonder if they'll try hitting me up for the difference in insurance/ground service prices.

06-14-2020, 09:45 PM	#272
robertscz Banned Join Date: Aug 2019 Posts: 426	i sent a package via usps overnight on friday and this is what the status says of yesterday (saturday) when they tried to deliver... will BGS come pick this up tomorrow on monday or will usps try to redeliver? just making sure that this is normal! thanks June 13, 2020, 10:42 am Delivery Attempted - No Access to Delivery Location DALLAS, TX 75244 We attempted to deliver your package at 10:42 am on June 13, 2020 in DALLAS, TX 75244 but could not access the delivery location. We will redeliver on the next business day.