Running PSA Order Tracker

[vetting82]

My bulk order processed from 10/7/2019

Order type: Bulk
172 cards
shipped: 10/7/2019
received per USPS: 10/10/19
received per PSA: 10/21/2019
order popped: 1/14/2020


156/172 were PSA 10s
Went 82/83 on 2018 Topps Update that are non chrome. Was crazy surprised that this many were 10's. A lot of my 9s came from 2014 and 2015 bowman chrome. Still have 3 orders that showed up on 1/3 that havent been marked as received yet.

[SleeperCards]

Originally Posted by CARDS2DIECAST4

I don't have any cards in at this level, however, I second this question. I still have orders that have been in PSA's possesion for the last two weeks that still have not even been enter in the system.

Well it was signed for today, we'll see how long it takes to get logged. I would HOPE that they are getting to packages at their higher service levels (2 day, 1 day) at a faster pace, but who knows if that's the case.

[chasacar86]

QA2 over a week now for a bulk order. The wait is fine, just don't tease me PSA!

[Felada]

Same here. Two weeks in QA2 to make sure there are no scratches on the holder. The tracker is useless and makes sense. Does it really take them 3 months to research and ID 2018 topps cards? They should just call it what it is. Waiting to be graded.

[theravinela]

i just called PSA and asked if they would hit their 2-day turnaround if i submit super express. their response "we aim to hit that 2-day turnaround but sometimes things happen." i said, "well is it going to be 2-3 weeks or just like a few days delayed." "i would hope not but sometime things come up"

sounded like he was trained to dance around the question

[SleeperCards]

Originally Posted by theravinela

i just called PSA and asked if they would hit their 2-day turnaround if i submit super express. their response "we aim to hit that 2-day turnaround but sometimes things happen." i said, "well is it going to be 2-3 weeks or just like a few days delayed." "i would hope not but sometime things come up"

sounded like he was trained to dance around the question

My 2 Day Super Express was received yesterday and logged today and is at stage 4, so I’m holding out hope of an actual 2 day result. Will update when it ships.

[Ken735i]

My order from 10/07 hasn't moved from research. My first and last PSA order. They kinda suck

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[cohowap]

Originally Posted by cohowap

Order Type: 8 day (submitted @ Chicago Sports Spectacular)
# of cards: 3
Order received per USPS: 11/23 (show date, handed in person)
Order received per PSA: 11/26
Order Grading: 12/2
Order Assembly: 12/4
Order QA Check 2: 12/5 (no grades yet)
Shipping: 12/6 - Grades popped after CC charged, but after shipping changed.

Order Type: 20 day (submitted @ Chicago Sports Spectacular)
# of cards: 17
Order received per USPS: 11/23 (show date, handed in person)
Order received per PSA: 12/3
Order Grading: 12/16 (Still Grading, 1/16/20, 30 business days)
Order Assembly:

Order Type: 85 day (sent 12/9)
# of cards: 117
Order received per USPS: 12/11
Order received per PSA: 12/26
Research and ID: 1/5
Order Grading: 1/16
Order Assembly: 1/16

Not sure this makes sense, but my bulk order, which I submitted 2 weeks after a regular order has been moved to assembly. Regular order just hit 30 days, still grading.

[mrjduke]

My express order was received 12/30 and still hasn't been received by PSA. Makes 15 business days.. I tried to call them and "customer service is in a meeting right now." Wasn't really pissed until I tried to call them. Not happy now. BGS might sell for less, but looking awfullyyyyy good right now.

[theravinela]

8 day express?

Originally Posted by mrjduke

My express order was received 12/30 and still hasn't been received by PSA. Makes 15 business days.. I tried to call them and "customer service is in a meeting right now." Wasn't really pissed until I tried to call them. Not happy now. BGS might sell for less, but looking awfullyyyyy good right now.

[mrjduke]

Originally Posted by theravinela

8 day express?

Correct, 8 day express. If it's taking 15 business days just to open the box, they might as well pause receiving orders express level and above. Frustrating.

[theravinela]

i have a super express ($200/2day) that i'm about to mail out today. makes me wonder how long i'm going to have to wait. but they aren't going pause and turn down money

Originally Posted by mrjduke

Correct, 8 day express. If it's taking 15 business days just to open the box, they might as well pause receiving orders express level and above. Frustrating.

[Bob Ross]

I have a voucher promo 15 card order that shows delivered via USPS to PSA on 12/30. Still not in their system or any word at all from them that they have it.

[bubblesquirtle]

Originally Posted by Bob Ross

I have a voucher promo 15 card order that shows delivered via USPS to PSA on 12/30. Still not in their system or any word at all from them that they have it.

have you tried entering your tracking number into the "find my package" system?

[Bob Ross]

Originally Posted by bubblesquirtle

have you tried entering your tracking number into the "find my package" system?

I have. It just says the same as USPS does: Your package was received on 12/30/2019.

[bubblesquirtle]

Originally Posted by Bob Ross

I have. It just says the same as USPS does: Your package was received on 12/30/2019.

That means they have your package. They are super far behind(as usual) but you’d should probably be entered into the system next week from what I’ve seen.


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[Bob Ross]

Originally Posted by bubblesquirtle

That means they have your package. They are super far behind(as usual) but you’d should probably be entered into the system next week from what I’ve seen.


Sent from my iPhone using Tapatalk

I wonder why they don't expand as a company with the influx of people grading. Hire more people, expand operations, etc.

[bloodwings19]

Originally Posted by mrjduke

My express order was received 12/30 and still hasn't been received by PSA. Makes 15 business days..

I guess I have company. I have express, mine was received on 12/6 according to PSA, but it isn't logged. I learn the lower the expectation, the better so I don't bother calling them.

[Spacemanspif]

Originally Posted by Bob Ross

I wonder why they don't expand as a company with the influx of people grading. Hire more people, expand operations, etc.

Yup. I think the current estimates are for orders that completed recently, which will definitely not correlate to the thousands of orders they likely received this month from Prizm and price changes. I’m sort of expecting my bulk sub to take at least 6 months, and any “economy” to be more like 3-4 months instead of the listed 40 biz days. I did send in some Zion silvers today under the 8 day express because the premium between PSA 10 and BGS 9.5 is so huge, but for any “mid value” cards ($40-80 range), I’m starting to debate if the difference between the 9.5 and 10 is really worth the wait

There’s so much demand now there’s no reason not to hire more people to handle the backlog. Even a few months dip in service may have a huge long term impact on their market share

[jmm72271]

Originally Posted by Felada

Same here. Two weeks in QA2 to make sure there are no scratches on the holder. The tracker is useless and makes sense. Does it really take them 3 months to research and ID 2018 topps cards? They should just call it what it is. Waiting to be graded.

I have a wax pack order that was logged in on 7/20/19 (Business day 132 today)
Been in QA2 for 3 weeks

[theravinela]

I've also got a bunch of Pokemon cards I was going to send in to get graded. Now I'm concerned I won't see them forever

[messier2]

Originally Posted by Bob Ross

I wonder why they don't expand as a company with the influx of people grading. Hire more people, expand operations, etc.

Well, easier said than done. How many people do you know that would LOVE to work hunched over all day long looking at cardboard? It's not something people are lining up to do, that's for sure.

[CARDS2DIECAST4]

I am hoping that PSA honors the estimated turnaround times for those who made submissions with last years prices/turnarounds. I feel they will, however, to essentially make last year subs meet this years new turnaround times, they are just going to take more time to enter your order into the system to start the countdown.

So even if they are able to get a regular order down in 25 business days, they will take at least 15 business days to get it into the system. Thus making it really a 40 business day order which is what they are targeting now.

I really hope that PSA can somehow improve their system or else all it will do is start backing up Beckett and SGC with orders that would have been PSA destined. This might sound good to some, however, both BGS and SGC are already experiencing higher subs and the last thing we need as collectors is to have all three big companies having to increase prices and turnover times due to having too much demand, but, not enough resources.

[SleeperCards]

Originally Posted by SleeperCards

My 2 Day Super Express was received yesterday and logged today and is at stage 4, so I’m holding out hope of an actual 2 day result. Will update when it ships.

2 Day Express popped today, so they did it in 3 business days.

[theravinela]

Okay that's not too bad. Mine was just delivered via FedEx Ground today so let's see

Originally Posted by SleeperCards

2 Day Express popped today, so they did it in 3 business days.