The absurdity of ebay's authenticity guarantee

[DynaEtch]

Originally Posted by GoBeavs

Have had issues with the last 2 sales through AG.

One card was damaged and returned. Corners are now heavily chipped. It's an acetate card now missing part of the top (color) layer. I suppose there is chance the card got damaged in transit, but I'd think the missing parts should still be floating in the sleeve if that were the case.

Most recent order was shipped with the original box the card came with. This box did not get delivered to my buyer with the card. My guess is AG threw it out as redundant packing material. The listing did state the box was to be included.

I'm currently waiting on a call from an eBay agent. Now at 20 minutes past the 'estimated' call time.

Update on what eBay said?

As for the second thing…I’m a bit hesitant with anything superfluous to the card in an AG listing and just assume it’s not a guarantee it will make it to the buyer. If there is something like that- a box that the card came in etc- and it’s important to the listing…I think that would justify creating a listing that bypasses AG (putting it in Trading Card Lots or putting “box” in the title or something)..so that the buyer can definitely get the whole thing.

I have something with an active listing of mine right now. It a high end auto card (over $1k). It comes with the matching used redemption card (which itself has some value- has an image of the card on it etc, not just a plain text redemption). In the listing I say the redemption will come with the card, and include a pic of it. This listing is eBay AG. I do wonder if they will pass the redemption along, and I’m aware there are no guarantees. It can either go: 1. They pass the redemption along with the authenticated card (hopefully). 2. They count it as miscategorized since it’s a lot and send it all on to the buyer non-authenticated (not ideal..but not horrible). 3. They trash the redemption and send just the auto on authenticated (not a good outcome).

Which of those they’d do…who knows. Curious if anyone has done this with redemptions tacked on. My other option is bypass eBay AG putting it in Lots or putting “no sketch” in title or something…but then I don’t get the peace of mind that comes with eBay AG’s final sale for a high end card like that. So bit of a dilemma there.