Everybody says support your LCS, here’s my experience.

AeroFishOne · 06-24-2020, 02:17 PM

I’ll never understand frequently bad customer service especially from small mom and pop run businesses. One of my old gaming stores had moved locations and had been several years since I went in there. Decided to go check them out. 20 something year old guy behind the counter never greeted me and probably didn’t raise his head as I walked around the store trying to find what I was looking for. Finally asked the guy if they had sealed product and any more singles other than the few in the display case. He rudely stated that that had a computer database in the store that I could look them up. Didn’t ever offer to help me find anything or ask what I was looking for. Went to the computer which had one of those rolling tracks balls. Found a few cards that I needed but It was such a pain to use that I just left and haven’t been back since. My friend had a similar encounter as far as the lack of friendliness. As a business owner I would be furious that my employees were running off customers.

As far as sports, we got a pretty good store in Greensboro. I’m not a big box opener and just collect my team. The owner is always friendly. Normally like to go through and grab some singles before they put the boxes back due to the disease. Just a simple greeting and ask if you need anything goes along way.

06-24-2020, 02:17 PM	#11
AeroFishOne Member Join Date: Jun 2020 Posts: 71 AeroFishOne AeroFishOne	I’ll never understand frequently bad customer service especially from small mom and pop run businesses. One of my old gaming stores had moved locations and had been several years since I went in there. Decided to go check them out. 20 something year old guy behind the counter never greeted me and probably didn’t raise his head as I walked around the store trying to find what I was looking for. Finally asked the guy if they had sealed product and any more singles other than the few in the display case. He rudely stated that that had a computer database in the store that I could look them up. Didn’t ever offer to help me find anything or ask what I was looking for. Went to the computer which had one of those rolling tracks balls. Found a few cards that I needed but It was such a pain to use that I just left and haven’t been back since. My friend had a similar encounter as far as the lack of friendliness. As a business owner I would be furious that my employees were running off customers. As far as sports, we got a pretty good store in Greensboro. I’m not a big box opener and just collect my team. The owner is always friendly. Normally like to go through and grab some singles before they put the boxes back due to the disease. Just a simple greeting and ask if you need anything goes along way.