HELP!!!! Worst Nightmare...USPS Shipping Damage

pitch21 · 09-07-2013, 12:00 PM

So I finally received my Richie Shaffer Bowman Draft Superfractor from Topps today. Here is what the package looked like when I received it, the whole was so big I could take the card out without opening from the top or bottom.......

Hoping that it was just the package I took the card out and here is the damage, I'm so pissed right now....

What do I do? Can I do anything? I signed for the package because I had multiple redemptions coming in today.

I can't believe this happend, there is no way to duplicate this card and it was the one I needed to basically complete the Rainbow project I have.

Bosox34 · 09-07-2013, 12:01 PM

Holy Man..... That sucks. Maybe Topps will be able to produce another Super auto for you and just get rid of that one. But man does that suck. I'd call Topps and explain what happened. Hope everything works out but man does that suck

NeedChapmans · 09-07-2013, 12:02 PM

Ohhhh no .....

Topps needs to make this one right. It's no cost to them to remake the card ... in this instance, they should when you return it.

KC35 · 09-07-2013, 12:02 PM

This is probably the biggest screw up from Topps/USPS ever as far as cards go.

centereacan06 · 09-07-2013, 12:03 PM

Wow, that is just horrible, especially since it's a super.

I'd definitely contact Topps. I see no reason why they can't remake it and get Richie to sign again.

pitch21 · 09-07-2013, 12:05 PM

So contact topps and don't contact USPS?

MarshallCutler6 · 09-07-2013, 12:06 PM

Quote:

Originally Posted by pitch21

So contact topps and don't contact USPS?

Contacting USPS is a waste of time, they won't do anything. But topps has the ability to, and should, remake the card for you and have richie sign it.

centereacan06 · 09-07-2013, 12:12 PM

Watch Topps send you a terribly off-centered version as a replacement.

jmscoggin · 09-07-2013, 12:14 PM

Such a bummer on so many levels. Look at that nice bold auto. I can't believe they would ship that card in that manner.

NeedChapmans · 09-07-2013, 12:14 PM

Quote:

Originally Posted by pitch21

So contact topps and don't contact USPS?

You're the receiver ... not the sender. USPS can do nothing for you and can not even open a claim (only the sender can do that)

Topps is the only one that can help here ...

HeritageKing · 09-07-2013, 12:15 PM

I would ask for at least 2 Duke Snider autographs on that one!

hagausaf · 09-07-2013, 12:15 PM

If it was a 1/1 like a Super auto I'd have gone with an actual box personally and not an envelope or bubble mailer

centereacan06 · 09-07-2013, 12:16 PM

Quote:

Originally Posted by hagausaf

If it was a 1/1 like a Super auto I'd have gone with an actual box personally and not an envelope or bubble mailer

I think they did that with a Babe Ruth auto-relic recently. I remember a member on here posting a video of her un-opening the package from Topps - it was very well protected.

slugger3469 · 09-07-2013, 12:18 PM

And they sent a SUPER AUTO in a toploader only?????

Also, it's a super. Will still get a BGS 9

But seriously, not cool man. Topps will either replace it for you (since they probably have 2 or 3 Schaffers sitting around) or they'll send you 5 or 6 of their customer sticker dump cards & claim they have an equal book value.

Hope it all works out for you!!!

Bob Loblaw · 09-07-2013, 12:22 PM

Bombard them with social media, including this thread and the pictures therein, if you don't get a result from calling them on Monday.

this really stinks, and I hope it works out for you. I suspect it will.

lazygambler · 09-07-2013, 12:23 PM

awwww man! sorry that this happened and I wish you the best on your outcome!

rudyjustinfarrell · 09-07-2013, 12:25 PM

Contact BOTH Topps and the USPS. I doubt the post office will do much though, so cross your fingers that Topps helps make it right.

HeritageKing · 09-07-2013, 12:28 PM

but it isn't topps problems and since it wasn't insured the post office isn't going to do anything.

hagausaf · 09-07-2013, 12:28 PM

USPS is a waste to contact like NC said. They only cover the shipper not the receiver. Topps should have extras laying around that they could send the Shaffer to sign if he hasnt already

Oh and you need to edit the pic with your address in it unless you want a ton of spam to be sent to you.

MarshallCutler6 · 09-07-2013, 12:31 PM

Quote:

Originally Posted by HeritageKing

but it isn't topps problems and since it wasn't insured the post office isn't going to do anything.

It is topps problem, it is their job to get the card to you safely. Even though it wasn't their fault it got damaged, it is their job to fix it.

tonedef2oo8 · 09-07-2013, 12:40 PM

Quote:

Originally Posted by NeedChapmans

Ohhhh no .....

Topps needs to make this one right. It's no cost to them to remake the card ... in this instance, they should when you return it.

hahaha you cant be serious. #1 how is it topps fault? #2 you think its free to fire up presses and print one card?

13goyankees13 · 09-07-2013, 12:41 PM

Topps probably isn't obligated to do anything, but I would assume they would do something. Call them and try to get the point across that it was a 1 of 1 and that it isn't easy to replace. If they refuse to do anything, you could try using the BBB but I don't think topps is obligated to do anything.

californiakron · 09-07-2013, 12:44 PM

WOW that's just brutal. Sorry for your loss. I suspect that this card cannot be replicated. Hopefully you get to keep the super and they send you a nice extra for your troubles on top of it.

darealstunna · 09-07-2013, 12:51 PM

Topps will get him to sign one of those "test proofs" from EBay for $39

TTMMaster19 · 09-07-2013, 12:52 PM

Good luck pitch21

09-07-2013, 12:02 PM	#3
NeedChapmans Member Join Date: Aug 2012 Location: Connecticut Posts: 31,800 ProspectCincy NeedChapmans	Ohhhh no ..... Topps needs to make this one right. It's no cost to them to remake the card ... in this instance, they should when you return it. __________________ It is my legal right to freely profit from the notoriety of people who are actively suffering and possibly even dying and for a few hundred dollars I will gladly seek to maximize those profits.

09-07-2013, 12:05 PM	#6
pitch21 Member Join Date: Dec 2011 Location: IA Posts: 2,285 pitch2021	So contact topps and don't contact USPS? __________________ http://s1087.photobucket.com/user/pitch2021/library/?view=recent&page=1

09-07-2013, 12:14 PM	#9
jmscoggin Member Join Date: Sep 2012 Location: TX Posts: 21,445 jmscoggin jmscoggin	Such a bummer on so many levels. Look at that nice bold auto. I can't believe they would ship that card in that manner. __________________ https://www.hofautographcollector.com/

09-07-2013, 12:15 PM	#12
hagausaf Member Join Date: May 2013 Location: Tampa Posts: 5,268 hagausaf	If it was a 1/1 like a Super auto I'd have gone with an actual box personally and not an envelope or bubble mailer __________________ Selling everything. PM me who you want and Ill send you a list and prices

09-07-2013, 12:18 PM	#14
slugger3469 Member Join Date: Feb 2012 Location: Howell, Michigan Posts: 2,953 jumanjijoe	And they sent a SUPER AUTO in a toploader only????? Also, it's a super. Will still get a BGS 9 But seriously, not cool man. Topps will either replace it for you (since they probably have 2 or 3 Schaffers sitting around) or they'll send you 5 or 6 of their customer sticker dump cards & claim they have an equal book value. Hope it all works out for you!!! __________________ Paying finders fee for 2013 Bowman Joseph Monge White Ice 1/1, Mini Super 1/1 and printing plates. Looking for Sid Monge PSA 10's

09-07-2013, 12:00 PM	#1
pitch21 Member Join Date: Dec 2011 Location: IA Posts: 2,285 pitch2021	HELP!!!! Worst Nightmare...USPS Shipping Damage So I finally received my Richie Shaffer Bowman Draft Superfractor from Topps today. Here is what the package looked like when I received it, the whole was so big I could take the card out without opening from the top or bottom....... Hoping that it was just the package I took the card out and here is the damage, I'm so pissed right now.... What do I do? Can I do anything? I signed for the package because I had multiple redemptions coming in today. I can't believe this happend, there is no way to duplicate this card and it was the one I needed to basically complete the Rainbow project I have. __________________ http://s1087.photobucket.com/user/pitch2021/library/?view=recent&page=1

09-07-2013, 12:01 PM	#2
Bosox34 Member Join Date: Sep 2012 Posts: 5,860 bosoxsportscards1	Holy Man..... That sucks. Maybe Topps will be able to produce another Super auto for you and just get rid of that one. But man does that suck. I'd call Topps and explain what happened. Hope everything works out but man does that suck __________________ PC: David Ortiz

09-07-2013, 12:02 PM	#4
KC35 Member Join Date: Sep 2012 Location: Kansas City Posts: 2,490 35kc	This is probably the biggest screw up from Topps/USPS ever as far as cards go.

09-07-2013, 12:03 PM	#5
centereacan06 Member Join Date: Oct 2012 Location: Long Island Posts: 19,502 centereacan06 centereacan06	Wow, that is just horrible, especially since it's a super. I'd definitely contact Topps. I see no reason why they can't remake it and get Richie to sign again.

09-07-2013, 12:12 PM	#8
centereacan06 Member Join Date: Oct 2012 Location: Long Island Posts: 19,502 centereacan06 centereacan06	Watch Topps send you a terribly off-centered version as a replacement.

09-07-2013, 12:15 PM	#11
HeritageKing Member Join Date: Nov 2008 Posts: 5,639	I would ask for at least 2 Duke Snider autographs on that one!

09-07-2013, 12:22 PM	#15
Bob Loblaw Banned Join Date: Sep 2010 Location: Spring Training Paradise, FL Posts: 13,050	Bombard them with social media, including this thread and the pictures therein, if you don't get a result from calling them on Monday. this really stinks, and I hope it works out for you. I suspect it will.

09-07-2013, 12:23 PM	#16
lazygambler Member Join Date: Oct 2012 Location: boiler room (got a few places) Posts: 5,725	awwww man! sorry that this happened and I wish you the best on your outcome! __________________ RE2PEC7

09-07-2013, 12:25 PM	#17
rudyjustinfarrell Member Join Date: Jul 2007 Posts: 12,713 rudyjustinfarrell	Contact BOTH Topps and the USPS. I doubt the post office will do much though, so cross your fingers that Topps helps make it right. __________________ Always willing to talk shop or B/S/T.

09-07-2013, 12:28 PM	#18
HeritageKing Member Join Date: Nov 2008 Posts: 5,639	but it isn't topps problems and since it wasn't insured the post office isn't going to do anything.

09-07-2013, 12:41 PM	#22
13goyankees13 Member Join Date: Jul 2013 Posts: 1,525 13goyankees13	Topps probably isn't obligated to do anything, but I would assume they would do something. Call them and try to get the point across that it was a 1 of 1 and that it isn't easy to replace. If they refuse to do anything, you could try using the BBB but I don't think topps is obligated to do anything.

09-07-2013, 12:44 PM	#23
californiakron Member Join Date: Dec 2011 Location: NorCal Posts: 970	WOW that's just brutal. Sorry for your loss. I suspect that this card cannot be replicated. Hopefully you get to keep the super and they send you a nice extra for your troubles on top of it.

09-07-2013, 12:51 PM	#24
darealstunna Member Join Date: Jan 2010 Location: Roanoke, Virginia Posts: 3,006	Topps will get him to sign one of those "test proofs" from EBay for $39

09-07-2013, 12:52 PM	#25
TTMMaster19 Member Join Date: Aug 2013 Location: ............ Posts: 2,564 ..........	Good luck pitch21 __________________ 2013 Bowman Draft Set: 128/130- 98.46% 2016 Topps Pro Debut Set: 66/200-33%