HELP!!!! Worst Nightmare...USPS Shipping Damage

pitch21 · 09-07-2013, 12:00 PM

So I finally received my Richie Shaffer Bowman Draft Superfractor from Topps today. Here is what the package looked like when I received it, the whole was so big I could take the card out without opening from the top or bottom.......

Hoping that it was just the package I took the card out and here is the damage, I'm so pissed right now....

What do I do? Can I do anything? I signed for the package because I had multiple redemptions coming in today.

I can't believe this happend, there is no way to duplicate this card and it was the one I needed to basically complete the Rainbow project I have.

Bosox34 · 09-07-2013, 12:01 PM

Holy Man..... That sucks. Maybe Topps will be able to produce another Super auto for you and just get rid of that one. But man does that suck. I'd call Topps and explain what happened. Hope everything works out but man does that suck

NeedChapmans · 09-07-2013, 12:02 PM

Ohhhh no .....

Topps needs to make this one right. It's no cost to them to remake the card ... in this instance, they should when you return it.

tonedef2oo8 · 09-07-2013, 12:40 PM

Quote:

Originally Posted by NeedChapmans

Ohhhh no .....

Topps needs to make this one right. It's no cost to them to remake the card ... in this instance, they should when you return it.

hahaha you cant be serious. #1 how is it topps fault? #2 you think its free to fire up presses and print one card?

californiakron · 09-07-2013, 12:44 PM

WOW that's just brutal. Sorry for your loss. I suspect that this card cannot be replicated. Hopefully you get to keep the super and they send you a nice extra for your troubles on top of it.

Bob Loblaw · 09-07-2013, 02:57 PM

Quote:

Originally Posted by tonedef2oo8

hahaha you cant be serious. #1 how is it topps fault? #2 you think its free to fire up presses and print one card?

1) It is 100% Topps' fault, as their vendor destroyed the card.

2) It is very likely they have a duplicate batch of superfractors available. Getting Mr. Schaffer to sign it, though, may take some extra work that they do not want to do.

briscogun · 09-07-2013, 03:08 PM

Quote:

Originally Posted by Bob Loblaw

1) It is 100% Topps' fault, as their vendor destroyed the card.

2) It is very likely they have a duplicate batch of superfractors available. Getting Mr. Schaffer to sign it, though, may take some extra work that they do not want to do.

It is possible they printed off a whole run sheet of supers and only signed/released the one, but if not, there is no way they will stop the presses to produce one card. It's just too cost prohibitive when they can send you equal value cards they already own. That's even assuming they have the plates and didn't release those as 1/1's. Sorry, but that super is probably gone forever. I'd make 'em pay hard, though. Like a 1/1 Trout/Harper/Machado weekend at the All Star Game slumber party or something.

dthimesch · 09-07-2013, 03:15 PM

Quote:

Originally Posted by tonedef2oo8

hahaha you cant be serious. #1 how is it topps fault? #2 you think its free to fire up presses and print one card?

Quote:

Originally Posted by NeedChapmans

I hear you, but I do not agree. In this particular case, the card never left Topps hands. It's their responsibility to make sure it gets to the customer in good shape, the same way it would be their responsibility if a palate of Bowman Chrome was damaged on the way to a distributor.

Now, once it's in the customers hands, all bets are off. But in this case, that's not what happened.

agreed Mike.

As a seller it is your responsibility to get any item to the buyer and if it is lost or damaged you are expected to take care of it. But somehow in this case Topps is not at fault? come on now. It it Topps fault and they should make it right. They should have insured the card to protect themselves just as we would have done as sellers.

KC35 · 09-07-2013, 12:02 PM

This is probably the biggest screw up from Topps/USPS ever as far as cards go.

centereacan06 · 09-07-2013, 12:03 PM

Wow, that is just horrible, especially since it's a super.

I'd definitely contact Topps. I see no reason why they can't remake it and get Richie to sign again.

pitch21 · 09-07-2013, 12:05 PM

So contact topps and don't contact USPS?

MarshallCutler6 · 09-07-2013, 12:06 PM

Quote:

Originally Posted by pitch21

So contact topps and don't contact USPS?

Contacting USPS is a waste of time, they won't do anything. But topps has the ability to, and should, remake the card for you and have richie sign it.

NeedChapmans · 09-07-2013, 12:14 PM

Quote:

Originally Posted by pitch21

So contact topps and don't contact USPS?

You're the receiver ... not the sender. USPS can do nothing for you and can not even open a claim (only the sender can do that)

Topps is the only one that can help here ...

slugger3469 · 09-07-2013, 12:18 PM

And they sent a SUPER AUTO in a toploader only?????

Also, it's a super. Will still get a BGS 9

But seriously, not cool man. Topps will either replace it for you (since they probably have 2 or 3 Schaffers sitting around) or they'll send you 5 or 6 of their customer sticker dump cards & claim they have an equal book value.

Hope it all works out for you!!!

ernieren · 09-07-2013, 11:10 PM

Quote:

Originally Posted by NeedChapmans

You're the receiver ... not the sender. USPS can do nothing for you and can not even open a claim (only the sender can do that)

Topps is the only one that can help here ...

Actually you can open a claim as receiver you just info for package.

But wow So sorry I hope Topps helps on this it's the fulfilment centers fault that should have been sent better

centereacan06 · 09-07-2013, 12:12 PM

Watch Topps send you a terribly off-centered version as a replacement.

jmscoggin · 09-07-2013, 12:14 PM

Such a bummer on so many levels. Look at that nice bold auto. I can't believe they would ship that card in that manner.

HeritageKing · 09-07-2013, 12:15 PM

I would ask for at least 2 Duke Snider autographs on that one!

hagausaf · 09-07-2013, 12:15 PM

If it was a 1/1 like a Super auto I'd have gone with an actual box personally and not an envelope or bubble mailer

centereacan06 · 09-07-2013, 12:16 PM

Quote:

Originally Posted by hagausaf

If it was a 1/1 like a Super auto I'd have gone with an actual box personally and not an envelope or bubble mailer

I think they did that with a Babe Ruth auto-relic recently. I remember a member on here posting a video of her un-opening the package from Topps - it was very well protected.

Bob Loblaw · 09-07-2013, 12:22 PM

Bombard them with social media, including this thread and the pictures therein, if you don't get a result from calling them on Monday.

this really stinks, and I hope it works out for you. I suspect it will.

lazygambler · 09-07-2013, 12:23 PM

awwww man! sorry that this happened and I wish you the best on your outcome!

rudyjustinfarrell · 09-07-2013, 12:25 PM

Contact BOTH Topps and the USPS. I doubt the post office will do much though, so cross your fingers that Topps helps make it right.

HeritageKing · 09-07-2013, 12:28 PM

but it isn't topps problems and since it wasn't insured the post office isn't going to do anything.

MarshallCutler6 · 09-07-2013, 12:31 PM

Quote:

Originally Posted by HeritageKing

but it isn't topps problems and since it wasn't insured the post office isn't going to do anything.

It is topps problem, it is their job to get the card to you safely. Even though it wasn't their fault it got damaged, it is their job to fix it.

09-07-2013, 12:02 PM	#3
NeedChapmans Member Join Date: Aug 2012 Location: Connecticut Posts: 31,800 ProspectCincy NeedChapmans	Ohhhh no ..... Topps needs to make this one right. It's no cost to them to remake the card ... in this instance, they should when you return it. __________________ It is my legal right to freely profit from the notoriety of people who are actively suffering and possibly even dying and for a few hundred dollars I will gladly seek to maximize those profits.

09-07-2013, 12:05 PM	#11
pitch21 Member Join Date: Dec 2011 Location: IA Posts: 2,285 pitch2021	So contact topps and don't contact USPS? __________________ http://s1087.photobucket.com/user/pitch2021/library/?view=recent&page=1

09-07-2013, 12:18 PM	#14
slugger3469 Member Join Date: Feb 2012 Location: Howell, Michigan Posts: 2,953 jumanjijoe	And they sent a SUPER AUTO in a toploader only????? Also, it's a super. Will still get a BGS 9 But seriously, not cool man. Topps will either replace it for you (since they probably have 2 or 3 Schaffers sitting around) or they'll send you 5 or 6 of their customer sticker dump cards & claim they have an equal book value. Hope it all works out for you!!! __________________ Paying finders fee for 2013 Bowman Joseph Monge White Ice 1/1, Mini Super 1/1 and printing plates. Looking for Sid Monge PSA 10's

09-07-2013, 12:14 PM	#17
jmscoggin Member Join Date: Sep 2012 Location: TX Posts: 21,445 jmscoggin jmscoggin	Such a bummer on so many levels. Look at that nice bold auto. I can't believe they would ship that card in that manner. __________________ https://www.hofautographcollector.com/

09-07-2013, 12:15 PM	#19
hagausaf Member Join Date: May 2013 Location: Tampa Posts: 5,268 hagausaf	If it was a 1/1 like a Super auto I'd have gone with an actual box personally and not an envelope or bubble mailer __________________ Selling everything. PM me who you want and Ill send you a list and prices

09-07-2013, 12:00 PM	#1
pitch21 Member Join Date: Dec 2011 Location: IA Posts: 2,285 pitch2021	HELP!!!! Worst Nightmare...USPS Shipping Damage So I finally received my Richie Shaffer Bowman Draft Superfractor from Topps today. Here is what the package looked like when I received it, the whole was so big I could take the card out without opening from the top or bottom....... Hoping that it was just the package I took the card out and here is the damage, I'm so pissed right now.... What do I do? Can I do anything? I signed for the package because I had multiple redemptions coming in today. I can't believe this happend, there is no way to duplicate this card and it was the one I needed to basically complete the Rainbow project I have. __________________ http://s1087.photobucket.com/user/pitch2021/library/?view=recent&page=1

09-07-2013, 12:01 PM	#2
Bosox34 Member Join Date: Sep 2012 Posts: 5,860 bosoxsportscards1	Holy Man..... That sucks. Maybe Topps will be able to produce another Super auto for you and just get rid of that one. But man does that suck. I'd call Topps and explain what happened. Hope everything works out but man does that suck __________________ PC: David Ortiz

09-07-2013, 12:44 PM	#5
californiakron Member Join Date: Dec 2011 Location: NorCal Posts: 970	WOW that's just brutal. Sorry for your loss. I suspect that this card cannot be replicated. Hopefully you get to keep the super and they send you a nice extra for your troubles on top of it.

09-07-2013, 12:02 PM	#9
KC35 Member Join Date: Sep 2012 Location: Kansas City Posts: 2,490 35kc	This is probably the biggest screw up from Topps/USPS ever as far as cards go.

09-07-2013, 12:03 PM	#10
centereacan06 Member Join Date: Oct 2012 Location: Long Island Posts: 19,502 centereacan06 centereacan06	Wow, that is just horrible, especially since it's a super. I'd definitely contact Topps. I see no reason why they can't remake it and get Richie to sign again.

09-07-2013, 12:12 PM	#16
centereacan06 Member Join Date: Oct 2012 Location: Long Island Posts: 19,502 centereacan06 centereacan06	Watch Topps send you a terribly off-centered version as a replacement.

09-07-2013, 12:15 PM	#18
HeritageKing Member Join Date: Nov 2008 Posts: 5,639	I would ask for at least 2 Duke Snider autographs on that one!

09-07-2013, 12:22 PM	#21
Bob Loblaw Banned Join Date: Sep 2010 Location: Spring Training Paradise, FL Posts: 13,050	Bombard them with social media, including this thread and the pictures therein, if you don't get a result from calling them on Monday. this really stinks, and I hope it works out for you. I suspect it will.

09-07-2013, 12:23 PM	#22
lazygambler Member Join Date: Oct 2012 Location: boiler room (got a few places) Posts: 5,725	awwww man! sorry that this happened and I wish you the best on your outcome! __________________ RE2PEC7

09-07-2013, 12:25 PM	#23
rudyjustinfarrell Member Join Date: Jul 2007 Posts: 12,713 rudyjustinfarrell	Contact BOTH Topps and the USPS. I doubt the post office will do much though, so cross your fingers that Topps helps make it right. __________________ Always willing to talk shop or B/S/T.

09-07-2013, 12:28 PM	#24
HeritageKing Member Join Date: Nov 2008 Posts: 5,639	but it isn't topps problems and since it wasn't insured the post office isn't going to do anything.