Redemption number not taking

thecardscout · 06-02-2023, 04:09 PM

So i just pulled the Victor Wembanyama redemotion auto from bowman chrome u and was absolutely shocked and pumped. After taking it in for about an hour I decided to go redeem the card on topps.com as I always do. I tried submitting the code as usual but it wasn't taking and then eventually it said invalid. I went to go look to see if it had been put it open redemptions, but it said nothing. A little concerned I decided to call topps but their customer service is now closed for the weekend. Any thoughts?

SlickRick · 06-02-2023, 04:21 PM

You should post a pic of the scratched off redemption and code... for research

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thecardscout · 06-02-2023, 04:22 PM

Quote:

Originally Posted by SlickRick

You should post a pic of the scratched off redemption and code... for research

Sent from my Pixel 7 using Tapatalk

you're so slick. Have a nice day lol

buddycunningham · 06-02-2023, 04:27 PM

New product.... Wait a week or so...

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thecardscout · 06-02-2023, 04:31 PM

Quote:

Originally Posted by buddycunningham

New product.... Wait a week or so...

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it that typical??

buddycunningham · 06-02-2023, 04:36 PM

From what I've read on here....

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mc1 · 06-02-2023, 04:41 PM

Quote:

Originally Posted by thecardscout

it that typical??

Its happened before. Wait another day and try it. If it doesnt work try another day.

Karnage · 06-02-2023, 04:44 PM

Worst case scenario you can always mail in the redemption card itself to be redeemed. I've had to do that in the past as I stupidly scratched too hard resulting in the code itself being illegible.

coltsnsox07 · 06-02-2023, 05:05 PM

Yeah it's absolutely way too early to be able to enter a redemption code, at least a week wait. The day Bowman came out I tried entering a Gunnar Hernderson green auto and it said invalid, about a week later it worked.

hermanotarjeta · 06-02-2023, 06:41 PM

Wait two weeks to be sure.

zworykin · 06-02-2023, 08:10 PM

Yes, Topps redemption codes are often not loaded to the website until 2-3 weeks after the product hits the shelves. No idea why they haven't managed to get that sorted out - they have the full database of codes in hand, since they had to send it to the printer in order to actually make the cards in the first place - but it is what it is.

90skid · 06-02-2023, 08:22 PM

Quote:

Originally Posted by hermanotarjeta

Wait two weeks to be sure.

You know darn well the people with the Green /99 Wemby are going to be trying every hour on the hour to ensure they get the now infamous #01/99 serial.

jetcollectibles · 06-02-2023, 08:35 PM

There's a chance it's not loaded yet. I had an issue with a Topps redemption recently and after talking with customer service, he told me to enter the code but leave the first digit off. For some reason that worked. I'd say give that a try.

thecardscout · 06-03-2023, 11:01 AM

Quote:

Originally Posted by 90skid

You know darn well the people with the Green /99 Wemby are going to be trying every hour on the hour to ensure they get the now infamous #01/99 serial.

good point

EBCollectibles · 06-03-2023, 12:35 PM

Quote:

Originally Posted by thecardscout

you're so slick. Have a nice day lol

What's bad he is probably serious.

jplarson · 06-04-2023, 07:00 PM

Quote:

Originally Posted by EBCollectibles

What's bad he is probably serious.

Now who's mind reading?

06-02-2023, 04:09 PM	#1
thecardscout Member Join Date: Jul 2020 Posts: 367	Redemption number not taking So i just pulled the Victor Wembanyama redemotion auto from bowman chrome u and was absolutely shocked and pumped. After taking it in for about an hour I decided to go redeem the card on topps.com as I always do. I tried submitting the code as usual but it wasn't taking and then eventually it said invalid. I went to go look to see if it had been put it open redemptions, but it said nothing. A little concerned I decided to call topps but their customer service is now closed for the weekend. Any thoughts?

06-02-2023, 04:44 PM	#8
Karnage Member Join Date: Apr 2011 Location: Mississauga Posts: 335 Karnage	Worst case scenario you can always mail in the redemption card itself to be redeemed. I've had to do that in the past as I stupidly scratched too hard resulting in the code itself being illegible. __________________ Instagram: @the905collector Collecting Kobe Bryant and Kevin Durant Autos since 2010.

06-02-2023, 04:21 PM	#2
SlickRick Member Join Date: Dec 2010 Posts: 463	You should post a pic of the scratched off redemption and code... for research Sent from my Pixel 7 using Tapatalk

06-02-2023, 04:27 PM	#4
buddycunningham Member Join Date: Jun 2014 Location: Ohio Posts: 425 bud_e_ro_01	New product.... Wait a week or so... Sent from my Pixel 3a using Tapatalk

06-02-2023, 04:36 PM	#6
buddycunningham Member Join Date: Jun 2014 Location: Ohio Posts: 425 bud_e_ro_01	From what I've read on here.... Sent from my Pixel 3a using Tapatalk

06-02-2023, 05:05 PM	#9
coltsnsox07 Member Join Date: Aug 2011 Posts: 21,916	Yeah it's absolutely way too early to be able to enter a redemption code, at least a week wait. The day Bowman came out I tried entering a Gunnar Hernderson green auto and it said invalid, about a week later it worked.

06-02-2023, 06:41 PM	#10
hermanotarjeta Member Join Date: Feb 2012 Posts: 20,433	Wait two weeks to be sure.

06-02-2023, 08:10 PM	#11
zworykin Member Join Date: Aug 2021 Location: Queens, NY Posts: 6,048 zworykin2	Yes, Topps redemption codes are often not loaded to the website until 2-3 weeks after the product hits the shelves. No idea why they haven't managed to get that sorted out - they have the full database of codes in hand, since they had to send it to the printer in order to actually make the cards in the first place - but it is what it is.

06-02-2023, 08:35 PM	#13
jetcollectibles Member Join Date: Apr 2020 Location: Pelham, AL Posts: 593 jetcollectibles	There's a chance it's not loaded yet. I had an issue with a Topps redemption recently and after talking with customer service, he told me to enter the code but leave the first digit off. For some reason that worked. I'd say give that a try.