Is It Possible To Contact Panini?

par578 · 12-14-2021, 01:15 PM

This is a follow-up to a previous thread. A card shipped via fed ex--- worst delivery service- was lost. Fed ex gave me a case number to relay to Panini. Panini does not answer the phone, respond to email, or respond in any way to any inquiry that I am aware of. Absolute worst (non-existent) CS I've ever encountered.
My question-- has anyone had any luck contacting someone at Panini. I am running out of patience, and don't know what to do. Any help would be greatly appreciated.

49erRCCollector · 12-14-2021, 01:24 PM

Persistence is your friend, and hitting them on social media can be helpful.

par578 · 12-14-2021, 01:54 PM

I actually got through to someone in online sales. He said he would relay my info to the rewards dept. We shall see.

GoSportsball · 12-14-2021, 02:03 PM

Is that a new variant?

kkart · 12-14-2021, 04:26 PM

This may sound odd, ok it WILL sound odd, but send a tweet to Upper Deck & explain the situation to them. They are very helpful with collectors having problems contacting card companies with issues. As they stated openly on Twitter "we all talk and we all help out one another". I've seen them do this several times for people.

12-14-2021, 01:15 PM	#1
par578 Member Join Date: May 2020 Posts: 319	Is It Possible To Contact Panini? This is a follow-up to a previous thread. A card shipped via fed ex--- worst delivery service- was lost. Fed ex gave me a case number to relay to Panini. Panini does not answer the phone, respond to email, or respond in any way to any inquiry that I am aware of. Absolute worst (non-existent) CS I've ever encountered. My question-- has anyone had any luck contacting someone at Panini. I am running out of patience, and don't know what to do. Any help would be greatly appreciated.

12-14-2021, 01:24 PM	#2
49erRCCollector Member Join Date: Apr 2016 Location: Los Angeles Posts: 12,249	Persistence is your friend, and hitting them on social media can be helpful. __________________ Will MASSIVELY overpay for: 2002 Fleer Authentix #180, 181 Derek Smith & Zack Bronson AND 2007 Upper Deck Target Exclusive Rookies Autographs #261 Joe Staley #'d to /5

12-14-2021, 04:26 PM	#5
kkart Member Join Date: Dec 2019 Location: Denver Posts: 388 kustomkultureart	This may sound odd, ok it WILL sound odd, but send a tweet to Upper Deck & explain the situation to them. They are very helpful with collectors having problems contacting card companies with issues. As they stated openly on Twitter "we all talk and we all help out one another". I've seen them do this several times for people. __________________ Follow me on Twitter! @t_vguy Helping new collectors in the hobby & those just returning to it. If you have questions hit me up on there

12-14-2021, 01:54 PM	#3
par578 Member Join Date: May 2020 Posts: 319	I actually got through to someone in online sales. He said he would relay my info to the rewards dept. We shall see.

12-14-2021, 02:03 PM	#4
GoSportsball Member Join Date: Mar 2021 Posts: 653	Is that a new variant?