ticket master

mma138 · 04-04-2020, 07:36 PM

how many of you are still waiting on refunds ? It's been a month for me . they are no longer responding to emails or calls . what a mess !

preakness · 04-04-2020, 07:42 PM

They should refund instead of calling concerts postponed

mma138 · 04-04-2020, 07:52 PM

the complaints on facebook is crazy . they better do something fast. I already contacted cc company , and the triple b .

JeremyNick · 04-04-2020, 08:40 PM

I would be patient.
Had a Disney trip booked for last week. Obviously that didn’t happen. Been working with Marriot for 2 weeks for refunds. It has been approved but last we talked to a rep she said expect it to take about 90 days as they are completely overwhelmed with processing and handling the requests.

Keep calling, be patient.

Pete Schweddy · 04-04-2020, 11:09 PM

Had tix to take my daughter to see a concert in March. Initially it was changed to June something, now its just is listed as postponed. I'm fine with tickets if they are able to reschedule the event in the same venue. We also have tickets to see a Jurrasic World live thing in June for the kids. I'm curious if that will happen. Both of these were purchased through Ticketmaster.

I had a trip planned to the Monaco Grand Prix next month, which is officially cancelled. The hotel I had booked in Ventimiglia, Italy let me cancel with no penalties. Air France says I can get a flight voucher, and still waiting to hear from the British ticket broker I bought the race tickets from.

carlo16 · 04-05-2020, 09:50 AM

Quote:

Originally Posted by mma138

the complaints on facebook is crazy . they better do something fast. I already contacted cc company , and the triple b .

The BBB?? You’d get more accomplished if you threatened to tell the CEO’s mom.

DegaBama · 04-05-2020, 09:54 AM

There's probably millions of refunds being asked for. Be patient. It'll come.

shrevecity · 04-05-2020, 12:25 PM

Everyone needs to be patient with things right now. There are literally millions of requests for things like this as well as other issues.

mma138 · 04-05-2020, 12:45 PM

Quote:

Originally Posted by carlo16

The BBB?? You’d get more accomplished if you threatened to tell the CEO’s mom.

? no I have had great success with the bureau

AlexHunter · 04-05-2020, 12:48 PM

Quote:

Originally Posted by Pete Schweddy

Had tix to take my daughter to see a concert in March. Initially it was changed to June something, now its just is listed as postponed. I'm fine with tickets if they are able to reschedule the event in the same venue. We also have tickets to see a Jurrasic World live thing in June for the kids. I'm curious if that will happen. Both of these were purchased through Ticketmaster.

I had a trip planned to the Monaco Grand Prix next month, which is officially cancelled. The hotel I had booked in Ventimiglia, Italy let me cancel with no penalties. Air France says I can get a flight voucher, and still waiting to hear from the British ticket broker I bought the race tickets from.

I dont have kids but I’m bummed my Jurassic world tickets are postponed too

AlexHunter · 04-05-2020, 12:52 PM

This one is brutal for me: Tour announced 03/18. Buy tickets 05/18. Tour starts 01/19. Second leg starts 12/19. Second leg postponed indefinitely due to corona 03/19/20. Birthday was 03/21/20. Concert was 03/24/20. Literally waited over two years and the concert was postponed as they were probably driving Up through California to here when they decided to postpone. Damn virus.

preakness · 04-05-2020, 09:46 PM

Has any been refunded for any February cancellations yet?

Morgoth · 04-05-2020, 09:47 PM

The best thing to happen would be if ticketmaster goes bankrupt and we were able to buy tickets from the venues without having to use their algorithm to figure out the pricing. It was just recently they said that the price of concerts was to cheap

natbornkiller · 04-05-2020, 10:30 PM

could it be that are are waiting to get the money back from the arenas/stadiums ect

DegaBama · 04-05-2020, 10:35 PM

Quote:

Originally Posted by natbornkiller

could it be that are are waiting to get the money back from the arenas/stadiums ect

That's a great point. Although some teams/arenas use Ticketmaster as their point-of-sale, many don't.

Pete Schweddy · 04-05-2020, 11:30 PM

Quote:

Originally Posted by DegaBama

That's a great point. Although some teams/arenas use Ticketmaster as their point-of-sale, many don't.

The tickets I had bought for two events at the Golden 1 Center in Sacramento were through Ticketmaster, being directed there from the Golden 1 Center website.

DegaBama · 04-05-2020, 11:34 PM

Quote:

Originally Posted by Pete Schweddy

The tickets I had bought for two events at the Golden 1 Center in Sacramento were through Ticketmaster, being directed there from the Golden 1 Center website.

Most concerts are through Ticketmaster. Assuming that's what it was for.

coltsfan23 · 04-05-2020, 11:44 PM

You can always try filing a credit card chargeback

Pete Schweddy · 04-05-2020, 11:46 PM

Quote:

Originally Posted by DegaBama

Most concerts are through Ticketmaster. Assuming that's what it was for.

One was JoJo Siwa

for my daughter, although dreading the actual show I was excited to see how thrilled she was going to be. The other is Jurrasic World live for my son (and me) which is in mid June and hasn't been postponed or canceled yet.

preakness · 04-06-2020, 12:26 AM

Omg
I would rather go an additional week without sports than see JoJo

Pete Schweddy · 04-06-2020, 02:22 PM

Just got an email from Ticketmaster saying Jurrasic World live was canceled, refund should be seen to credit card within 30 days.

persona · 04-06-2020, 03:32 PM

Quote:

Originally Posted by JeremyNick

I would be patient.
Had a Disney trip booked for last week. Obviously that didn’t happen. Been working with Marriot for 2 weeks for refunds. It has been approved but last we talked to a rep she said expect it to take about 90 days as they are completely overwhelmed with processing and handling the requests.

Keep calling, be patient.

We had Adventures by Disney booked for July and they refunded the funds within few days.

mma138 · 04-06-2020, 04:17 PM

Quote:

Originally Posted by Pete Schweddy

Just got an email from Ticketmaster saying Jurrasic World live was canceled, refund should be seen to credit card within 30 days.

told me the same thing over 30 days ago ..........

JeremyNick · 04-06-2020, 08:56 PM

Quote:

Originally Posted by persona

We had Adventures by Disney booked for July and they refunded the funds within few days.

Disney and Southwest were quick.
Marriott, not so much.

preakness · 04-06-2020, 10:11 PM

Southwest gave me credit basically instantly

StubHub gives the annoying answer of "it's postponed and not cancelled"

Well, if it isn't happening within 3 months of the initial date, give the folks back their $

04-04-2020, 07:36 PM	#1
mma138 Member Join Date: Jan 2008 Posts: 10,947	ticket master how many of you are still waiting on refunds ? It's been a month for me . they are no longer responding to emails or calls . what a mess !

04-04-2020, 11:09 PM	#5
Pete Schweddy Member Join Date: Feb 2013 Posts: 1,701	Had tix to take my daughter to see a concert in March. Initially it was changed to June something, now its just is listed as postponed. I'm fine with tickets if they are able to reschedule the event in the same venue. We also have tickets to see a Jurrasic World live thing in June for the kids. I'm curious if that will happen. Both of these were purchased through Ticketmaster. I had a trip planned to the Monaco Grand Prix next month, which is officially cancelled. The hotel I had booked in Ventimiglia, Italy let me cancel with no penalties. Air France says I can get a flight voucher, and still waiting to hear from the British ticket broker I bought the race tickets from. __________________

04-05-2020, 10:30 PM	#14
natbornkiller Member Join Date: Oct 2008 Location: bkNY Posts: 22,814	could it be that are are waiting to get the money back from the arenas/stadiums ect __________________ HAH HAH I STILL HAS THE RIGHT TO EDIT THIS !:eatit:

04-06-2020, 02:22 PM	#21
Pete Schweddy Member Join Date: Feb 2013 Posts: 1,701	Just got an email from Ticketmaster saying Jurrasic World live was canceled, refund should be seen to credit card within 30 days. __________________

04-04-2020, 07:42 PM	#2
preakness Member Join Date: Sep 2010 Location: In Johnny Ryno's soul Posts: 21,077	They should refund instead of calling concerts postponed

04-04-2020, 07:52 PM	#3
mma138 Member Join Date: Jan 2008 Posts: 10,947	the complaints on facebook is crazy . they better do something fast. I already contacted cc company , and the triple b .

04-04-2020, 08:40 PM	#4
JeremyNick Banned Join Date: Jun 2019 Posts: 22,801	I would be patient. Had a Disney trip booked for last week. Obviously that didn’t happen. Been working with Marriot for 2 weeks for refunds. It has been approved but last we talked to a rep she said expect it to take about 90 days as they are completely overwhelmed with processing and handling the requests. Keep calling, be patient.

04-05-2020, 09:54 AM	#7
DegaBama Member Join Date: Feb 2016 Location: Alabama Posts: 4,570	There's probably millions of refunds being asked for. Be patient. It'll come.

04-05-2020, 12:25 PM	#8
shrevecity Member Join Date: Jul 2013 Posts: 28,059	Everyone needs to be patient with things right now. There are literally millions of requests for things like this as well as other issues.

04-05-2020, 12:52 PM	#11
AlexHunter Member Join Date: Aug 2018 Location: Portland Posts: 6,114 HiraharasCards AlexHunter	This one is brutal for me: Tour announced 03/18. Buy tickets 05/18. Tour starts 01/19. Second leg starts 12/19. Second leg postponed indefinitely due to corona 03/19/20. Birthday was 03/21/20. Concert was 03/24/20. Literally waited over two years and the concert was postponed as they were probably driving Up through California to here when they decided to postpone. Damn virus.

04-05-2020, 09:46 PM	#12
preakness Member Join Date: Sep 2010 Location: In Johnny Ryno's soul Posts: 21,077	Has any been refunded for any February cancellations yet?

04-05-2020, 09:47 PM	#13
Morgoth Member Join Date: Sep 2013 Posts: 3,924	The best thing to happen would be if ticketmaster goes bankrupt and we were able to buy tickets from the venues without having to use their algorithm to figure out the pricing. It was just recently they said that the price of concerts was to cheap

04-05-2020, 11:44 PM	#18
coltsfan23 Member Join Date: May 2009 Location: US Posts: 10,209 coltsfan23	You can always try filing a credit card chargeback

04-06-2020, 12:26 AM	#20
preakness Member Join Date: Sep 2010 Location: In Johnny Ryno's soul Posts: 21,077	Omg I would rather go an additional week without sports than see JoJo

04-06-2020, 10:11 PM	#25
preakness Member Join Date: Sep 2010 Location: In Johnny Ryno's soul Posts: 21,077	Southwest gave me credit basically instantly StubHub gives the annoying answer of "it's postponed and not cancelled" Well, if it isn't happening within 3 months of the initial date, give the folks back their $