Quote:
Originally Posted by pinnacle06
Question for the group. I shipped a card ESE and it showed as delivered on 10-15 (Tuesday). Buyer messages me today saying they did not receive the card even though it shows as delivered. What would be my best path here to ensure the insurance claim is approved? I have not had this particular situation occur before.
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Quote:
Originally Posted by jamcas997
From what has been said in some other postings they are not covering delivered now. If buyer files claim just load tracking.
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This^^^.
Just upload tracking that shows "Delivered".....eBay will find in your favor and remove any feedback left for the transaction. When/if buyer complains to eBay they will likely get a one time courtesy refund from the eBay slush fund. No real need to have any interaction with the buyer.