Quote:
Originally Posted by DynaEtch
Ridiculous handling of the shipping situation by COMC.
I ordered an economy rushed shipment Feb 10th, just to test it. Gave an estimation of about 12 days to ship it out. Shipped today, 2/13. And two of those days were Sat and Sun no less where they arent shipping. So not only are rushed shipments not delayed at all, they appear to be skyrocketed in the system to much quicker than the estimate says.
Meanwhile, my original economy shipment placed back in Dec, is continuing to tread water, not moving with the # of items ahead on a day to day basis. It's been sitting at around 205,000-ish and not even budging for like a week. How can it, when newly placed ebay and rushed shipments get absolute, no-delayed (even quicker) priority? I doubt I even get it by march.
This is exactly what I was referring to above: they are not dealing with the rushed shipments in a logical manner. Because of that, and also because all these promos with ebay and grading, they have completely swamped their basic shipping....what a way to run a company.
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Over the years this has been talked about
:
1. How do they pull orders?
When my order come up. Do they have one person go out and pull all of my 200 cards, running all around the 4 warehouses? I do not think so. Do they have all of their pullers go out and get my cards. I do not think so.
2. How are they stored? We have no Idea. Are they by item number or sets or sports, who know?
3. At the start of a day is one person give a list of cards needed to be pull in one area? If so the one card shipment could get done really fast if it is in that area.
4. We do know that E-Bay, cards for grading and rush orders get pulled before the $4.99 orders (big or small)
5. How can my order get shipped the same day when there are 67,000 cards ahead of me?
We have no idea, and they will not tell us. So we just wait.