[flyercle]

I received a message from a buyer that their order of ~25 cards was received, but empty (never had that happen before!). They said they called the post office and they want to know if he wants to file for missing, or should I. I want to make sure he's made whole in the end, but didn't know how best to proceed. Should he file since the package does show as delivered? Should I file in the event there is any sort of insurance? (Not sure if there would be since this was sent standard USPS Ground Advantage). Any guidance is greatly appreciated. Thank you!