Quote:
Originally Posted by kerg
Wait. So, the label added never showed delivered, the seller opened a case and the seller won???
Am I missing something because I'm not sure how that is possible to not get an item and have Ebay close it out in the sellers favor and have a seller open the case.
???
If that is the case, I'd be on the phone with Ebay and ask why they close out an undelivered item in the seller's favor.
The seller opening a case with USPS isn't odd. I've done it before. Seems every time I open one the package starts moving in a few days. Coincidence or luck? Possible, but takes 2 minutes and doesn't hurt anything.
Edit : Reread your message. Is what happened you opened a case, seller added info, you didn't respond and then seller asked Ebay to step in after a time? If that is the case, not sure what Ebay does. They should have responded in your favor I'd think, but who knows. Definitely call them.
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Was literally within 20 minutes that it got escalated to eBay then closed.
I messaged them on Facebook, and forgot to add that the seller tried to have us make the deal offline too.
Originally I just wanted to open the claim while we wait for the item to arrive, but feels like I got screwed here