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Originally Posted by mc1
My latest submission of about 110 was completed with minor hiccups. 3 cards returned as damaged but nearly 10% had wrong set/player info. Submitted info correction and half of those were "fixed" but still wrong. A day or two later they did finally update correctly. Im curious now as to exactly how they ID cards... is it a human (employee? Challenges?) or do they have some program that is making all these mistakes?
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The past two cards that I have had submitted for corrections were still wrong after the first correction....due to either apathy or incompetence one of the csrds took five requests to finally get correct....the other one took a 2nd request.
We all get mistakes happen but there is no excuse for just not giving a crap.